Marc -Devoteam- Community Champion

Hi @Aidan Chiu As in your other post, this still requires Atlassian Guard and this is paid subscription. You can trails this, but this will become a paid option if you want to retain this and make use of session time out functionality.

Hi @Gabriela - LeanZero I think the users does mean Jira As in Jira Cloud, project is now called space (for quite some time). So do think this relates to Jira. So Atlassian made it confusing, the chosen option space doesn't auto relate to Confluence anymore!

Hi @J_ Lee You would need to contact Atlassian Support, use this link Use the account and payments option, if you still can't proceed, let me know here. I will then notify Atlassian Support for you. They will then reach out to you via this community post

Hi @WANG_TING-TING _Agilent CHN_ Welcome to the community. Which Testing app are you using, if this is Xray attachments are stored at their end and this might be an issue on there infrastructure. If this is the case reach out to the support department.

Hi @Aidan Chiu This is a duplicate post from https://community.atlassian.com/forums/Jira-Service-Management/Setup-the-specified-users-session-timeout-or-force-logout-after/qaq-p/3267953 @Nikola Perisic FYI

Hi @Mark Hankins You could create a service account for this and use a OAuth token and provide it only the JSM ops alert scopes, this should cover your security requirement. This also remove the need to replace and re-hide API tokens in the request, as you would first need to get an OAuth token and this will expire by…

HI @yaroslav_rudyy Welcome to the community. I have raised this post to Atlassian Support, they will reach out to you via this post.

HI @Aksana Karshakevich , This can be a temporary issue at Atlassian. Please could you try again Later? Here on the portal we can't create or grant access to instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances, create instances or grant access to…

Hi @Prateek Agnihotri This can be a temporary issue at Atlassian. Please could you try again Later? Here on the portal we can't create or grant access to instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances, create instances or grant access to…

Hi @Nataliia Kriuchkova You should be able to turn this off. Take the following steps, Settings > System > General Configurations, then set "Simple Create as Default" to off. This applies to the entire site.

HI @Konstantinos Angelonidis Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

Hi @Konstantinos Angelonidis If this is automated, is this done by an automation rule. Check the rule which triggers this and see who is the rule initiator. If you want to change the initiator to another user, that user needs to have the correct permissions on the space or spaces.

Hi @Alejandra Palacio Perez A rule doesn't work randomly, it triggers on an action and executes on what is found. But as also mentioned by @Gabriela - LeanZero the JQL (lookup) in the brach is wrong, this contains any work item in any status. So if the rule is triggered and it passes the condition in the lookup all work…

Hi @Thomas Pollet No this is not possible. You cold look at Scriptrunner behaviours, but this will relate to work types which you can create, not when and where. A "workaround" is to have 2 spaces, one for Epics only and one for Leven 2 and 3, with the option that users can link the level 2 to the Epics in the other space.

Hi @Alejandra Palacio Perez The rule is correct. In the Epics with incorrect sums, are there work items from other spaces or are there unestimated work items? As the other sums on Epic are correct, if I understand you. So then it's not the rule, but it is related to the items in the Epic.

I also requested assistance from Atlassian on this post.

Hi @Giles Fokam I can reproduce your issue. Raise this with Atlassian Support, as this might be a BUG.

Hi @Gishamol George Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

HI @Piyush Gupta As this is 3rd party integration, contact the app support department. As this error is specific related to the app "Timesheet Tracking for Jira".

Hi @Giles Fokam Is the space a Team Managed psace based on the Scrum template, as this is required to be the space type? To use the feature a backlog must be available.

Hi @Gishamol George Here on the portal we can't grant access to instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances or grant access to instances. Not even official Atlassian Support will honour such a request. You will need to contact an admin of the…

Hi @조재오 Please use the base URL of your instance and then navigate to the board. It can be something changed an a bookmarked link can be invalid now.

Hi @Tarra McGuire It might that you have more then one account or there is a wrong mail address linked to your account. Here on the portal we can't grant access to instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances or grant access to instances. Not…

Hi @Miguel Santos You would need to provide the whole body of the page. So look at an existing page and via the page via API to see how a body is build, this has to be in the call to create a page.

Hi @Lara Davies How is your question related to any of the Atlassian products? If it is not, moderation might be done on this post.

Hi @Briggs_ Katherine _Group Cost _ Investment_ What dropdown exactly, can you provide a screenshot. But it can be this was an option in the old UI or this was added by a customer or 3rd party app. Check with your admin of the instance Here in community, most of us are Atlassian users like yourself, not (necessarily)…

Hi @Cecilia Pérez Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

Hi @Briggs_ Katherine _Group Cost _ Investment_ You are probably referring to an FAQ in your instance. Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian. We don't have access to your environment. This community is an open public forum. But you can search for cancelled…

Hi @Jens Prokoph This depends on the workflows used by each work type in a space or within a different space if you move work items to another space. On moving work items between spaces they can also differ or even use different screens, so field information can be lost, as the fields don't apply within the other space.…

Hi @James Malone Label is by default set to the Name attribute of the object you want to reference, so the objects you want to see in attribute one. you. See the explanation in https://community.atlassian.com/forums/Jira-Service-Management/How-to-import-CSV-on-JSM-ASSET-with-multiple-Asset-on-one/qaq-p/2921492 You have…