Marc -Devoteam- Community Champion

Hi @andyj Welcome to the community. Clear you cache and cookies, you should not end up in filters then when logging in. Starred ones are once you like or have created, when you create a filter its by default marked as a favourite (starred). Recent ones are the once used in the last 7 days.

Hi @Otto Christiaanse I don't have an on-prem installation running, so I can't test it towards that. You can get in touch with Atlassian Support (if you are a Jira admin), or ask you Jira admin (if you are not to sit with you so he/she can monitor the logs on what is happening on the action you make? @Fabio Racobaldo…

Hi @Koen Bruggeman * You will 1st need to create an api token, https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/ * Then get your cloud ID: https://<site-name>.atlasisan.net/_edge/tenant_info * Then you will need to get the id of the form where the answer is in. You will need…

Hi @Otto Christiaanse Edited and saved, no change. But to add, the comment section screen shot you have seems not to be on Cloud, but on server/DC?

Hi @Otto Christiaanse I made a table just like you set. Added the values an clicked save, no messed up content.

Hi @Jyoti Ranjan Mangaraj Options to check then: * So the user has the role Service Desk Team, but does the user have a JSM license assigned? If you are not a product, site or org admin, you can check this and you will have to ask a member who manages your cloud instance) * What roles are stated in the permission scheme…

HI @Lucas de Souza Can you provide some more details, based on screen shots of an laptops object? Also is this attribute Name an reference to another object in the schema or another schema or another type of attribute?

Hi @Kennedy Otieno Welcome to the community. This is due to this, verify-your-identity You will need to verify a domain to be able to use a policy in Atlassian administration, if you want more policies, you need a guard subscription

Hi @Henri Kapunen Welcome to the community. What is your question, are you requiring help in some topics?

Hi @Jyoti Ranjan Mangaraj The user that is set in the automation action "Then assign work item to"

Hi @Otto Christiaanse So when you edit the information in an application and paste it, there is background information that creates the garbage as Jira transforms it. What if you copy the information to a text editor first and see what you get? Also Jira has values that are preserved, like slashes and more also curly…

HI @FAN CHUN OON Also verify that the users exist and have a Confluence license.

Hi @Rohit Kumar So you use service now and you have a widget to Confluence. So see the SN portal on options, how to get Confluence pages to be searched in an SN portal. You might need to use API options to search, https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-search/#api-wiki-rest-api-search-get 

HI @paul.moloney Welcome to the community. Could you provide some more context by providing screenshots or the configuration of the macro

Hi @Ilari Nikula I think you can use the one from @Volodymyr Melnik or use issue in testsWithNoTestSet() See Xray JQL options, Enhanced+Querying+with+JQL 

Hi @Francesc Juventeny As it might be to complex. Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

Hi @Jack Zhao Welcome to the community. This error represents that the field "Request Participants" is not on the create or edit screen of the work item type used by the request type. Can you verify this.

Hi @Jyoti Ranjan Mangaraj Welcome to the community. So the to be assigned user has no assignable user permissions.So this relates to: * User has no access to the project * Is not in the Role Service Desk Team * Has no JSM license assigned * Permission scheme impacts this, role, group or user is in, has not the assigned…

Hi @Benjamin Blackswan This is a gadget that seems to provided by a 3rd party marketplace app "Issue Formula". Raise your request a their support department, https://marketplace.atlassian.com/apps/1233729/issue-formula?tab=support Here in community, most of us are Atlassian users like yourself and we don't have access to…

Hi @Gaurav Asthana Welcome to the community. This is probably related to the fact that this gadget is from a 3rd party marketplace app, this app is probably cancelled and uninstalled. So the apps features can't be used anymore. Contact your Jira, Site or Org admins of you cloud instance regarding this. Here in community,…

Hi @Billy Barker See also images-not-loading-and-displaying-preview-unavailable Make sure images/video are attached via the attachment option and not in a comment or description

Hi @Anette Larsen No. I suggest to create a feature request with Xray via, Xray Support or check the Xray roadmap

Hi @Koen Bruggeman This is kind of not possible on historic issues with a form. The only option I see is to use the Forms API and then one of the calls: * https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-issue/#api-issue-issueidorkey-form-formid-get *…

HI @Christopher Yen This can't be undone anymore.

Hi @Youssef Soliman Try to set a delay action or a refetch action in you automation. It can be that attachments are still being added to the issue when the action to create a new issue is already processing.

Hi @Francesc Juventeny You could use transition id The you could in the automation do a web request action (https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-transitions-get ) and based on the {{webResponse.body}} get the transition id So trigger the rule on the…

Hi @WingedOri Welcome to the community. Check https://confluence.atlassian.com/servicemanagementserver/adding-approvers-from-assets-to-requests-in-jira-1082527784.html or see https://confluence.atlassian.com/servicemanagementserver/post-functions-1044784443.html In DC you can't use alls smart values with assets.

So you are wanting to get information from Jira. Do you have access in Jira, if so you probably don't have the correct access? Have you looked at this, https://learn.microsoft.com/en-us/azure/data-factory/connector-jira?tabs=data-factory Also that you need an Atlassian token, etc.

Hi @Cezary Kosoń It is the 1st notification. I see this is set to disabled. Then there is only on option I can think of. Go to User Management (atlassian admin) and select the option Products, then select User Access Settings and on the option Any Domain use the edit action and on the JSM set the default to Customer.

Hi @Sebastian Santoyo Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.