Marc -Devoteam- Community Champion

HI @Veriko Maisuradze Welcome to the community. You probably are not in a role in the project or not in group in the system mentioned in the permission scheme on the project that allows you transition issues. Notifications are based on the notification scheme on the project, if on assignee, set no notification goes out to…

HI @Wakil BENAMOUR No this can't be done. You will require apps that can extend your workflow options.

Hi @Francisco Navarro You can't lock fields. What you can do is of these fields are filled in on creation, create referenced custom fields of type read only. Then in automation based on issue creation copy the values of these fields to the custom fields and show these fields on the edit/view screens and not the initial…

Hi @David Larsen Welcome to the community. You need a second rule for that action, this can't be done in the same rule. See this related community posts about this. https://community.atlassian.com/forums/Jira-questions/Automation-rule-to-Sum-up-total-story-points-in-an-Initiative/qaq-p/2805439…

Hi @Keshav Jhawar Which API are you using? Have you used an api token with scope or without, what if yout try an api tokne without scopes?

Hi @Wakil BENAMOUR What kind of project is this a Jira project or a JSM project. In a Jira project this is not possible. If its a JSM you will need to adjust the request type used for this and use a fomr to provide this information. But if the field service catalog is a single select field, then this can't be done, unless…

Hi @sravani vennapusa Then has the synchronisation been enabled and as mentioned by @Trudy P Claspill is the board spanning sprints from multiple or a single project?

Hi @frank_brennan Yes there is the audit log on the application, as mentioned by @Trudy P Claspill and @Nikola Perisic But to my recollection I don't think custom field context adjustments are logged as a change on a custom field. I will take me my words back and just tested it, it's logged.

Hi @Raja R Here in community, most of us are Atlassian users like yourself and we don't have access to your environment. This community is an open public form. Atlassian Support can be reached via https://support.atlassian.com/contact/, this as mentioend by @Rebekka Heilmann _viadee_ and @Julien GOURDEL 

Hi @Kavish Malay Bharos You need to be an admin to create requests or have a paid subscription. If you are on a free subscription you can't make support requests.

HI @sravani vennapusa Is the synchronisation done within the app, see https://docs.adaptavist.com/sr4jc/latest/features/scriptrunner-enhanced-search/scriptrunner-enhanced-search-jql-keywords-synchronization this is a requirement to be done to return results, check this with your Jira admin. Also is the referenced board in…

Hi @ibrahim.musa Welcome to the community. Yes, this is a manual process or you can use the API. https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-organization/#api-rest-servicedeskapi-organization-organizationid-user-post 

Hi @Afonso Vercezi Welcome to the community. Have you jira admin raise an issue with Atlassian Support Here in community, most of us are Atlassian users like yourself and we don't have access to your environment. This community is an open public form.

Hi @Aniket No it's not. This: "issuetype": { "id": "10067", "name": "Email request", "description": "Request received from your email support channel.", Show the issue type details, not request type. As I mentioned ootb the Email Request type name is identical to the Issue type name. If you don't believe me, check the…

Hi @Peter Baumann Have there been changes made to the content property macro's on the page(s) the content property report macro gets its information from? Has the ID changed, or ...

Hi @Amanda Hallifax Welcome to the community. I can't reproduce it on my instance, can you try to disable the public link feature on the space or on global level in the instance. If non is working, raise an issue at Atlassian Support For space action, you will need to be space admin, for the other actions, a you will need…

Hi @Antonia I just enabled the feature on a heavily used project and indeed it show information about me in this field. I don't consider this useful , in my opinion, where does this help me with? As it shows only my profile date, if provided.

Hi @Pedro Olmo I just enabled the feature on a heavily used project and indeed it show information about me in this field. I don't consider this useful, in my opinion, where does this help me with? As it shows only my profile date, if provided.

Hi @Joe.George Welcome to the community. This seems to bin in relation with AI (Rovo), please raise an issue with Atlassian Support

Hi @Calderara Serge There is no such a feature, attributes will only show if populated.

HI @Iris Sharfer Welcome to the community. Are you referring to a queue in a JSM project or something else? Please explain a bit more, maybe provide screenshots

Hi @Mathew Lederman To get a single parent issue you could do this: issue in portfolioChildIssuesOf("<issue-key>") and statusCategory = done This will provide all child issues of a parent that are done Or issue in portfolioChildIssuesOf("<issue-key>") and statusCategory != done This will provide all child issues of a…

HI @Radia Dev Welcome to the community. This is not possible, to find out the Group ID where a request type is in, you can use the API. https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-servicedesk/#api-rest-servicedeskapi-servicedesk-servicedeskid-requesttype-requesttypeid-get Note: A request type on…

Hi @Antonia Provide there feedback please, as I'm interesting to see where this comes from as well.

Hi @Aniket In this example you provide, there is also no Request Type mentioned, only issue type You might be confused based on the Request Type and Issue type have the exact same name "Emailed Request"

Hi @Antonia Check with Atlassian Support where the field is coming from, strange that it's not findable in your instance.

Hi @Sharon You have 3 transitions to Completed in your workflow, so thats why there are 3 options shown. If you only want one option, all conditions and validations have to be in a single transition. The workflow transitions are not hidden based on options set in a field in the issue. The transitions can be executed and…

HI @Samantha Isherwood Welcome to the community. Can you provide screenshots of the work flow and the transition and its conditions(s). This will help to see how you have implemented this and give community members the technical details next to your outline of the requirement you present here. Use the Old Workflow editor…

Hi @Andy Love Any feedback from Atlassian?

Hi @Vando Goncalves _e-Core_ Reach out to Atlassian Support, or check with the administrators of SharePoint if all permissions are correct and JIra is able to access SharePoint. No option, usualy means that Jira has no access to the required source.