Marc -Devoteam- Community Champion

Hola @Alejandro Rodrigo michelin Bienvenidos a la comunidad. Esto es por usuario, no para un espacio o una instancia en su totalidad. Tambien vi a este publicación de la comunidad; https://community.atlassian.com/forums/Jira-Service-Management/Does-anyone-else-find-the-upcoming-limitation-of-50-grants-per/qaq-p/3267594…

Hi @Jenna Braun Welcome to the community. Use the Feedback button within Jira under the Help button (near your avatar in the upper right corner) to provide that suggestion directly to Atlassian. Feature requests can also be raise on https://jira.atlassian.com But for me personal this is basic admin work on the system, as…

HI @zafarjon You need to raise an issue at Atlassian Support Open this page in an incognito window and do NOT login, then choose the option Quote and Plan changes. Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian. We don't have access to your environment. This…

Hi @Arnis Riškovs This is an action done by the owner of the account. "Private Email Address" label appears on a customer profile and related work items, because the user has set their Atlassian account privacy settings to hide their email. Only site or org administrators can view actual user emails via administration…

Hi @Evan Malburg Welcome to the community. Looking at the Cloud roadmap, this is in rolling out phase, but not every site has been updated. I now see "coming soon" Q3, this might be do to issues reported within the community on this new feature. Within Atlassian admin on my instance in "Release Tracks" -> "App dates" on…

Hi @Michael Leiva Welcome to the community. As mentioned by @Gor Greyan I can't reproduce this as well. I have tried multiple instances, but as mentioned, this seems like an UI thing in your browser. Please use an incognito window or other browser, also check for browser add-ons that might are active and could cause…

Hi @Dominika Goliszek I don't see any feature requests on this and not anything related in the cloud roadmap. I also think this is probably only an option I you have JPD and if within an Idea on JPD side you link work to the idea. Note: I moved your post to the JPD section of the community, it might that active members…

Hi @Bruno_Chaves Direct filtering or searching for specific text inside alert notes is not natively supported in the Jira Service Management (JSM), as native search queries do not index individual note bodies See also open feature request OPSGENIE-1004 You could use extra Properties / or Tags on Note Creation. Configure…

Hi @lupuchard Welcome to the community. So if chrome works fine, it's probably FF related ,are you running the latest version of FF, are there any browser plugins running? I have just been able to use FF and to login to a free bitbucket site and a paid one.

Hi @Dennis Macasaquit Welcome to the community. @Alan Bruce offers a good work around, as your requirement is not possible. What does worry me is the amount of rule triggered on a single work item in yoor screenshot. Current rules (flows) might need to be reconfigured or combined, to have less automated activity on a…

Hi @Alan Bruce Nice solution to have an audit trail!

Hi @Mark Hankins An OAuth token isn't a fixed token, you need to get a new token and use this for exeutning any action.

Hi @Kurt De Kesel I think this is based on Sharepoint different url creating for internal and external users (guests). This is why resolving is an issue. For Microsoft 365, check guest link settings in the SharePoint Admin Center to see how external sharing URLs are generated for external users So this is not related to…

Hi @Soham Tare This is not a feature in the mobile app, and their is no documentation of functions that do not exist. In my opinion that would be stange, you don't have documentation of your car not being a bike!

Hi @Gor Greyan Do you have a role or permissions on the the space you want use in the context? Or in admin.atlassian.com on the related Site in the app setting, is the setting "User Installed Apps" enabled?

Hi @Laura Jiménez Goicoechea Yes.

Hi @Liliia Leshchynska You will have to be patient. And as I mentioned as you are on a "Free" instance you are not eligible for support. If you need this app for support, even if you are only 6 users and this is critical, you should get a paid subscription.

Hi @Laura Jiménez Goicoechea Yes, as this is based on the language setting a user has set in their own personal profile. This you can't manage as an Admin.

Hi @Adepu_ Rajesh Here on the portal we can't grant access to instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances or grant access to instances. Not even official Atlassian Support will honour such a request. You will need to contact an admin of the…

Hi @Laura Jiménez Goicoechea Welcome to the community. Jira Service Management sends customer invitation and notification emails based on the recipient's personal Atlassian account language profile rather than the portal view.

Hi @Gor Greyan Do you have a Claude account with the same mail address, and I even think you need a Claude subscription. The message relates to an OAuth issue, based on * Account mismatch (wrong Atlassian account) * IP restrictions * Mismatch on not being licensed on the product or permissions in the product

Hi @Gor Greyan What is the error you are getting? The screenshot you mention is not added.

Hi @Liliia Leshchynska You are on a free subscription and in the guidelines on free instances there is clearly states that there is no assistance or support provided on free instances. I have marked this post, so it will be highlighted to Atlassian support and they will reach out here. If you are in need of direct support,…

Hi @jeremie_audier If you are on a Standard subscription you can't access restricted Confluence pages if you are not a member pf that page. Then you need to ask the Confluence space admin if they know or can grant you access. We, here on the portal, can't grant access to instances or content in instances.

HI @jeremie_audier Here on the portal we can't grant access to instances or content in instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances or grant access to instances. Not even official Atlassian Support will honour such a request. You will need to…

Hi @Kristy This is exactly what I mean that should not be the reason for using roles. A role in Jira should be aligned to what person should be in a specific defined role and what permissions is this role granted in the used permission scheme realted to the space. Not based on a department in a company. If you are a scum…

Hi @Kristy No there is not. Roles are globally defined and not on project basis. I would raise this as a configuration issues with your Jira admins. Are all the roles that are defined still required, what is the purpose of such an amount of roles. In my opinion roles defined need to be there based on guardrails and…

Hi @Dina Neiman If you account is managed in this Atlassian instance, contact an admin of the instance and have them change the email address on your account. If this is not a managed account, go to https://id.atlassian.com and change your email. Check this KB article for reference change-atlassian-account-email-addresses 

HI @Jasti Meher Pranav Here on the portal we can't grant access to instances or features in instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances or grant access to instances. Not even official Atlassian Support will honour such a request. You will need…

Hi @David Kernaghan You can start from JSM Product Guide More information can be found on the following documentation and learning. * JSM Cloud documentation * JSM Learning path