Marc -Devoteam- Community Champion

Hi @Biswash Lamsal The worklog information is stored on servers own by Tempo and not in the Jira DB. The jira description field is not accessible for Tempo reports. Do you want to see the description a user types at the worklog when submitted or the Jira field Description. The worklog description can be shown. Generate a…

Hi @Rebekka Heilmann _viadee_ This seems to not exist yet, see raised feature request AUTO-1946 

Hi @Ohad Orbach For help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4. images showing the Audit Log details…

HI @Holly Kay Welcome to the community. Are you also an Org admin on the insrtance? If you are you can't delete your account. Then you will have to logon with another org admin user, or someone else with org admin permissions. Then the org admin role has to be removed from your account, then the account can be removed.…

Hi @Amir Atadjanov You don't have to be rude, what you want is not possible in Jira. So I provided a work around for you, if that will not work for you, so be it.

Hi @Lloyd Stoltz Welcome to the community. See the documentation on Organizations, group-customers-into-organizations 

Hi @Rigaud Elodie Please accept an answer as a solution, if an answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around.

HI @Markus.Landsiedler You can do this by the default ootb workflow conditions, you won't need a 3rd party app for this. * Compare Number Custom Field * Value Field Or the default Regular Expression validator.

Hi @Markus.Landsiedler Or even revert the transition via the automation, as suggested by @Jaime Escribano _knowmad mood_ But within the workflow your are definitely depended on 3rd party apps on the marketplace. With properties set on a status you could prohibit editing, but there are no options to prohibit editing based…

Hi @John Tay the solution from @Ollie Guan is correct. Just a single note, you need to have a paid subscription for this, free instances are not able to set a custom domian.

Hi @Nicole Saenger { "fields": { "customfield_xxxxx": "{{now}.jiraDate}", "customfield_xxxxx": "{{now.plusMonths(3).jiraDate}}" } } where xxxxx is the id number of the custom field

Hi @cjmorris I think the issue is with Sailpoint, it seems it doesn't recognise the service account email address, not as a valid email address. What if you try the integration with an api token from another user in Atlassian?

Hi @Rigaud Elodie Can you still access the instance, check the audit logs in Jira and/or in Atlassian administration. Are there delete activities found. 

So the project you are referencing does not exist, or you don't have the correct permissions or you payload is not correct. Something you are using in the web request call is not correctly formatted. This is in the call you are making towards the github API, that is providing you a 404.

Hi @Amir Atadjanov This is not an option, as making fields required in a field configuration, they will be mandatory on creating a ticket from the portal as well, even if they are not on the request type A solution could be to create different work/issue types, with the same information and both it's on filed configuration…

Hi @Nicole Saenger Yes this should be doable, Use the custom field id's or the field name, but I would start with the custom field Id

Hi @Marcos Vinicios Stragliotto Welcome to the community. Then you would have to reach out to Time Doctor, to address the issue there. As this is a 3rd party integration (not listed on the marketplace either) Atlassian is not responsible that 3rd party integrations work, this is up to the vendor/developer.

Hi @Rigaud Elodie Welcome to the community. If not used for 120 days, the instance will be removed, and data is not retrievable. "Inactive Free products will be deactivated Atlassian reserves the right to deactivate Free Jira Cloud sites due to inactivity. Activity includes things like opening a dashboard, checking a…

Hi @Nicole Saenger Welcome to the community. That is possible using the date / time functions, For example, start with the {{issue.Idea Start}} and set / increment the pieces needed by adding the functions to the end. jira-smart-values-date-and-time To start with an example. Rule issue creation. * Trigger work item created…

Hi @Daniel Hestermann Welcome to the community. So the JWC connector is reaching Zabbix and is running. Based on your log, there is a permission issue on the server where the JEC is running. DEBUG[2025-08-25T12:26:55.509194126+02:00] Could not create named pipe with name…

Hi @Amir Atadjanov Place these fields on the work item view and when creating an issue, don't choose a request type, from the request type option.

Hi @MAHAMMAD AZEEM Welcome to the community. In coding <> will not be correct, how do you provide the project ID, have you created a variable for this in the automation or set is to a default value? Please show the automation rule in detail. 1. images that show your complete rule. 2. images showing the details of any…

Hi @Petra Borgmann Welcome to the community. The customer has an account with Atlassian, the customer can update his own details on the account. https://support.atlassian.com/atlassian-account/docs/update-your-profile-and-visibility-settings/ 

Hi @Vidya Subramanya This is not an option in ootb gadgets used in a Jira dashboard, you would need to revert to marketplace apps, or even look at apps then can export information to a BI tool. This as your question is a BI reporting question. I have mentioned this a lost on the community (and others as well); "Jira is not…

Hi @cjmorris The use you are using, is this use in the Atlassian administration and does this user have the correct access? The message stated, is that one of this is not correct. The user needs to have site or org admin access

Hi @Dan Langenberg Can you show your full workflow and are there more then one all transitions or other transitions to status Waiting for Support?. For the issue what is the history of this issue, what status changes have been done on this issue?

Hi @Sahil Kumar Create a support request with Atlassian Support, but for now MCP is only for Cloud Here in community, most of us are Atlassian users like yourself and we don't have access to your environment and are not part of Atlassian. This community is an open public form.

Hi @Sahil Kumar Welcome to the community. MCP only works with a Jira Cloud instance, not with DC https://support.atlassian.com/rovo/docs/getting-started-with-the-atlassian-remote-mcp-server/ 

Hi @Ian Sun Welcome to the community. I have this information from a scriptrunner developer. This is not possible with ScriptRunner's Behaviour as behaviour does not work on Issue Move Screen as mentioned. There is a bug on our side where you can 'technically' restrict issue types on the 'Move Screen' but it won't work…

Hi @Sudhanshu Ray Welcome to the community. You just asked the same in post https://community.atlassian.com/forums/Jira-questions/How-to-integrate-Microsoft-Teams-with-Jira-using-Power-Automate/qaq-p/3094817