Marc -Devoteam- Community Champion

Hi @Radia Dev in theory a condition like this should work, but you would need a custom field that stores the time when the last comment was added. So you will 1st have to have an automation that stores this information based on when a comment is created. Then you could have another rule that checks agains this field.

Hi @Sebastian Windisch Welcome to the community. You might want to clear your cache and cookies, or try an incognito widow or another browser. Is the problem still there? Or are using Edge and the version is update to version 140, there is an active incident around this, see https://status.atlassian.com/ 

Hi @Jay Sharma Welcome to the community. Use this Atlassian page, to watch a demo on demand or register for a demo. https://www.atlassian.com/software/jira/service-management/demo Or contact an Atlassian Partner to provide you a demo. https://partnerdirectory.atlassian.com/ 

Hi @Naomi Lloyd Jarvis Welcome to the community. Are you having the correct permissions on all or the project? Also are the filter used by the boards shared or private filters? On your explanations, it all seems to related on permissions not being provided correctly.

Hi @Oggie Rakic Welcome to the community. On a free tier instance you have no right to support, this is stated in the guidelines. Even on a paid tier, you first have to ask your question to AI and then you get the option rto raise a support request if the answer isn't helpful. Also see the support offerings

HI @Manav Shah You will need to branch the rule, based on {{lookupItems}} variable and then in the branch do the link action. What you are doing now is searching the items, but not doing anything on the found items. Also see this older post, but with the correct…

Hi @Mohamad Elghawi Welcome to the community. Can you provide more context, like in images? Do you have one Atlassian Cloud instance with multiple accounts in it?

Hi @Christian Piermayr No decisions made in a Jira issue can't be retrieved by the Decision report macro in Confluence. This can only retrieve decisions based on decisions set on Confluence pages. Same applies to in Goals (Atlas is the old name), decisions are set within a Goal not retrieved from issues linked to the goal…

Hi @Antti K Welcome to the community. I do have Monday as an option in multiple instances I have this option. Can you try an incognito window or other browser, if there is no Monday option, reach out to Atlassian Support

Hi @KuPiSz With Jira DC, this can be possible, but it's not recommended, as you will have an external product making changes to your AD. I would consider this only if you have good arrangements and agreement with the IT department overseeing and managing you AD. See the documentation in connecting AD in…

HI @Agnes Bodor Welcome to the community. Whenever you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant…

Hi @Marcel Hager To add to the possibilities given by @Trisha _Jer-nee a Solutions Partner_ If you have Team Managed projects, the field could also been made there.

Hi @Robin Jackson For your 1st question this should be possible, see smart values for Affected Services https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--issue.affectedServices-- The 2nd can also be done, to set the Team field on an issue in automation you need to use the advanced option in an…

Hi @Adam Bell Welcome to the community. Adding a related question to a post that is more than 6 months old is considered "necroposting" and is discouraged per the Community Guidelines. I recommend that you start a new Question by clicking on the +Ask a question button at the top of the Forums screen. Describe your complete…

Hi @Flavia Helena Still access to JSM is required as an agent. So yes you could even user a service account for this, but an agent license needs to be granted. Just a user with just customer access can't see any information via the API.

Hi @Jon Caines I see, but the prefix, before using this API endpoint, you need to use the url, mentioned by @Mohamed Benziane You can't use https://<instance-name>\...

Hi @Ivo Gonçalves Best is to revert your question to the Tempo support team.

Hi @Jon Caines Welcome to the community. @Mohamed Benziane is correct, if you use a service account, to use API, you need to use the url mentioned

Hi @Kay Also are you browser and PC using the right locale. Numbers is always tricky.

Hi @tomomi_tashiro Welcome to the community. Access Atlassian Administration: * Log in to your Jira instance and go to Settings (the gear icon). * Go to User Management: Select User management from the menu. * Select the User: Find and select the specific user whose JSM license you want to remove. * Disable JSM Access:…

Hi @Roopesh Sontenam So yes, this is what I mean, you run in to the issue mentioned in my previous comment

Hi @Witt, Laura Kristin (MRB-R) I don't know what you mean, I'm not german. To link Epic issues with their child's you use the field "Parent" in the child issue to link it. But I think übergeordnet is the field "Parent". This field needs to be on the screen.

Hi @Sailaja Ponnala All can be found here; https://support.atlassian.com/assets/docs/what-is-data-manager/ This is to get asset information from one or multiple sources, clean and transform this data if needed and import this data into assets so that it can be used in Jira.

Hi @Luke Burns Welcome to the community. You will need to create new statuses in the workflow for work item Build, if you rename a status, this effect any workflow where this status is also used.

Hi @John Morgan Welcome to the community. How do you mean setup self help documentation, where are you creating this in Confluence? If you do see this KB to make the available on your portal. https://support.atlassian.com/jira-service-management-cloud/docs/set-up-your-knowledge-base-with-confluence/ 

Hi @Flavia Helena If this external user wants to use the API, then you need to provide them with an account and grant them a JSM license. An external user who is a customer (non-licensed user) can't access data, even if you created an API token for them. NOTE this user could login to Jira as well and see any issue on the…

Hi @Alin Oana Indeed in a table or layout this option is not available only when pasting directly on the page. So in a table or layout, your only option would be to use the code snippet macro

Hi @Raymond DeFrese Welcome to the community. This message states that you reach out to the people managing your companies Confluence instance as it seems there is an integration between this tracker and Confluence. So its best to reach out to the IT department in your Company to find where this question should be handled.…

Hi @Alin Oana Hi when pasting the text on a page, you should see an option under the pasted text, where you can select to set the pasted information as Plain Text This prevents the setting of html encoding. Or store the information into a code block set as JSON, this should preserve your code.

Hi @Nigel Domaingue Unfortunate, this can't be changed. There is an open feature request for this, https://jira.atlassian.com/browse/ECO-841