Marc -Devoteam- Community Champion

Hi @Dali_chi How is connection made to Jira in this script, what API endpoint are you using to get data from Jira? And for the error described, this seems to be on the Google side not Atlassian? Does the user the API token belongs to has enough access or Access at all? What kind of token is this a full token or a scoped…

Hi @Danielle Cantrell This is not doable. You will need to create a new custom field with the required field type, then you could do a bulk update via an autoamtion ruel or a csv import to update the related issues.

Hi @Razvan Terenche Welcome to the community. The API of the Tempo apps does not to have such a possibility. As mentioned by @Valerie Knapp you could reach out to Tempo support or raise and idea a Tempo, see; https://ideas.tempo.io/ 

Hi @genuser_service This is not an answer on what I asked, The output markup of an API call is always JSON and the value of the description field is always text, this is not JSON. The old search API endpoint is deprecated and activly removed so this is not uasble anymore.

Hi @고규환 Search_Discovery기획 Welcome to the community. You can't email Atlassian, You can only use the Atlassian Support option. If you are on a free plan, the the Billing and account option, as on a free plan no support is provided, or try to reach out to the admins of the other instance to remove teh sso connection. Here…

Hi @Eitzenberger Thomas You will need to reach out to Atlassian Support for this. Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian. We don't have access to your environment. This community is an open public forum.

HI @genuser_service The output is always in JSON format, but you can use the values, as they are text. The old enpoint also provided outputin JSON format. How do you want to use the output or what is your need with from the response of the API call.

Hi @Rogerio Honorio Da Silva Junior I see from your screenshot all Daily Digest options are off. These are the options to enable if you want to receive daily updates as a user.

Hi @Deept Sarju Dhanani Welcome to the community. As mentioned by @Christos Markoulatos -Relational- onder the action option, choose the action lookup issues/

Hi @Moiz Shaikh This is only possible if you set the JSM permission that customers can log issues without the need of using a login. If login is required, there is no way to bypass this, as the user is not verified. The email to set the password is the verification of the email address, as long as this is not done, no…

Hi @Gordon Whybrow I suspect that there are multiple custom fields called Start Date in your instance. Check the fields section un der the admins section work items, if there are multiple fields, get the custom field id from the correct field and then adjust the smart value by using issue.customfield_xxxxx instead of…

Hi @Mickaël ORSOLINO Just I thought that I have, you would need to have the keys of objects B1, 2 and 3 in a variable and use a web request to use the keys to edit the field where objects b need to be stored You might need to see if this works.

Hi @Ken Young Look at the Team automations, what can be used as an identifier in the original alert, that could be used in automation to set the right service?

Hi @Timothy McKay Responding under my answers, would make it easier. In the next option, choose "Fields", then look for the field Department and open the field context, this is where the options are listed. Select the field or use the 3 dots at then right side of the field.

Hi @Perry Pederson To bad. Your work could have been simplified. Good luck with nmap and sheets again. Note: I do find the security reasons always kind of a dead horse, most Cloud products provide better security then companies do themselves. I would challenge them on what there reasons and security concerns are?

Hi @Nathan Vinicius Vital Santos Other options to check? * Within the field configuration on the project is the field not set to hidden? * Did you use the whee is my field option on an issue, what is the response? * What screens are set in the screen scheme within the issue type screen for the issue type where this occurs…

Hi @Calvin What are the rights of the user system automation? Can you make an API call to verify account ID "e4e5e6e7e8eeoee8e7" (api-rest-api-3-user-get ) Create a new rule from scratch, might be an error with the rule. Also, yes this works on a new created issue in a branch, but when I read you question, I assumed the…

Hi @deseymour Boards are only a feature on a project, not on Plans. You can create a board on one project and create a filter that brings in work items from multiple projects.

HI @Thomas VILLENA Welcome to the community. Please raise this with Atlassian Support

HI @Timothy McKay Under the item "Work Items" -> "Custom fields" and find the field "Depaertment"

HI @Nathan Vinicius Vital Santos See the issue type screen schem, what kind of issue type is the issue and check the screen scheme used on the issue type, then check the screens in the screen scheme and validate that the description field is on the edit screen. Or check the system fields section in Jira administration and…

Hi @Timothy McKay This seems to be a multi select custom field. See the custom field section in Work Item in Jira administration. configure-a-custom-field 

Hi @Israel Santos Pinto Welcome to the community. If the Ceptha bridge gives a 410, as this is a MS item, you might need to seek support at MS. The 410 indicates the remote server is gone Can you access the JIra instance and the project where you want to update information? Are you using this 3rd party…

HI @Calvin An issue created in a branch can't be assigned directly. As the rule is triggered not form the issue created in a branch. Performing further actions, on these newly created issues within the same rule requires another branch of type elated issue branch in the automation.

Hi @Gordon Whybrow Welcome to the community. Can you show your current automation rule, provide details on the following points: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that show your complete rule. 3. images showing the details of any relevant actions/conditions/branches. 4.…

Hola, ¿Puedes probar con otro navegador o usar la URL principal de tu instancia? Por ejemplo, https://<nombre-de-instancia>.atlassian.net Atlassian Status No muestra ningún problema

Hi @Deborah D_ Knapp Find the app on the https://marketplace.atlassian.com Search for Comala, there options to get support are listed. https://marketplace.atlassian.com/apps/142/comala-document-management?hosting=cloud&tab=support 

HI @İclal Aslan Based on the documentation you could do this with the Jira API, see; https://help.tempo.io/timetracker/latest/jira-worklog-api-migration This as the API from the app will be deprecated. You could reach out to Tempo to vierfy this. For the Jira AOI see this…

Hi @Deborah D_ Knapp Welcome to the community. Based on your question, my suspicion is that your are using a 3rd party app in your Confluence instance. Best is to address the support department of the app relating to your issue.

Hi @Sofie Blakstad Welcome to the community. Then you would need to create such a Request Type. If you are not a project admin, develop one together. Based on the project type, see the following information: * create-request-types-in-company-managed-projects * create-request-types-in-team-managed-projects