Marc -Devoteam- Community Champion

Hi @Manigandan S Best is then to reach out to Atlassian Billing support.

Hi @Michaela Ascherl You might need to reach out to your companies IT department. It seems a permission issue on a project Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian or your instance. We don't have access to your environment. This community is an open public…

Hi @Caitlin Wintaur There is not other option, this is how issues in plans behave, other wise use filters in stead of a board and make sure the filter contains not "Done" items. There are no options to don't show 'Done" issues, othersie the adjusting the Removed Work Item option, or use filters as a source, to be in charge…

Hi @田中優貴 How is you import mapped in assets, seem like the field is set as a normal field and not as a reference

Hi @Sally Lopez _CSB014_ It might be related to the order of the status in the board column, what happens is you set "Validation" above "Resolved"? If this is the case, this would be a bug. To double test this, add a new column on the board and map "Validation" status to that column.

Hi @Thorsten Spille I see what you mean, it like getting the context of a normal custom field. Unfortunate there is no API endpoint for this, you can only see this in the GUI An old feature request is open to already gave this option on DC, https://jira.atlassian.com/browse/JSDSERVER-14960 

Hi @Rémi Chemin You are right. I think it's a timing issue. If I add multiple, I get sometime 3, then 2, then 4 Are you on premium plan, you might can see if a delay action before the web request action can help. Otherwise if this action won't help, it needs to be reported to Atlassian Support

Hi @Abilash Aha this is asa mentioned by @Paul Wiggers Basically everything else. Notifications on product updates, new features, account integrations, etc. are all determined by Atlassian on a "need to know basis". This can't be disabled. You could ask Atlassian Support, if they can disable this on your instance?

Hi @Rémi Chemin What are the details of the create variable action emailtocheck and what type is the custom field, single line or paragraph?

Hi @Benedicte Both option from @Duc Thang TRAN work. For more visibility and easy relation, I should use the option: { "fields": { "Team": "{{issue.parent.Team}}" } }

Hi @Kathy Dickason Jira 10.3 is an LTS version. 10.3.8 and 10.3.9 are patch versions of the LTS. So 10.3.9 is the LTS version 10.3. So you need to in stall the pacht for 10.3.9, you will be still on LTS after doing this.

Hi @Felipe Zuluaga Higuita Welcome to the community. To me these fiedls sound of custom fields related to a 3rd party app Time in Status. Has this app been installed and or discontinued in your instance? If you can't verify this, contact your org or site admin of your instance.

Hi @brian_meagher Welcome to the community. This is the global Atlassian Community, this is a public forum, for questions on Atlassian products. You question is specific to a 3rd party app in Confluence, please reach out with this question to the vendor support for the app.

Hi @naresh Relating you answer to the post of @Gor Greyan it's a browser issue and the security settings in the browser. Are you on the latest browser version, or reset the browser to default settings?

Hi @Rémi Chemin This should be the JSON {"update": { "Request participants": [ { "add": {"id":"{{webResponse.body.accountId}}"} } ] } } Burt this only works if the mail address specified in the custom field is already linke to an account in your instance ( even a customer has an account). If this email address is not…

Hi @naresh Clear your cache and cookies or try a different browser or an incognito window. Might even be related to a browser add-on you might have installed.

Hi @Rémi Chemin Welcome to the community. Check this KB article, add-update-remove-request-participants-using-automation-in-jsm-cloud Also when you ask for help with an Automation Rule it will help us to help you if you provide: 1. what type of project is this (e.g., company-managed, team-managed, etc.), 2. images that…

Hi @Caitlin Wintaur A plan default has a number of days set in the Removed Work Item option and then based on type or status. The default set on a plan is that "Done" items will remove from the plan 30 days after set to status "Done", you can change this time frame. The smallest from is a single day. Note this impacts all…

Hi @David gonzalez Please check the payments on your instance by going to the instance administration and billing section. admin.atlassian.com/billing If you are not a billing admin you won't see this. Contact your org admin or the person who initiated the cloud instance, as they should be billing admin Let them check the…

Hi @Joshua Cable Da Vinci Trading Welcome to the community. This is not possible, not a fields that are shown, or set to show in child items are inline editable. Also see feature requests you can follow and vote for. JRACLOUD-94532 JRACLOUD-93547 

Hi @MidnightExe In my opinion it's more on where is your data, is it in Confluence, there could be a use to ise table dat or combine data from multiple tables. Yes you have excel, but then you would 1st need to get the data out of Confluence and then make the pivots and charts in excel, how do you then provide the…

Hi @Moser_ Elina What can't you add, do you have the correct permissions. Where you on a standard or premium trail and you have no reverted to the free instance, this limits functionality. Is the field still on screens used in the project you are working? Can you provide more context and screenshots?

Hi @Guro This seems to happen in you map multiple (translated) statuses to columns. https://jira.atlassian.com/browse/JSWSERVER-19906 I suggest to raise this issue with Atlassian Support

Hi OKR board and automation for Jira help me a lots in planning and repetitive tasks in JIra

Can you provide a screenshot of the full page in edit mode, not just the parts you showed before. What macros are used on the page?

Hi @Mike Cumbie What kind of questions does your director have, maybe community member can provide the answers?

I like apps for more reporting options on dashboard, like custom charts and time in status for better tracking on stale hours.

I like collaboration integrations like Miro and Figma

Hola @Jefferson Jhonny Hurtado Castro Bienvenidos a la commindad. Sí, esta sería la forma correcta si necesita campos para informes o no. Utilice el formulario y cree campos personalizados únicamente para los valores que desee incluir en los informes. Vincuya el campo del formulario a un campo de Jira para guardar la…

Hi @田中優貴 I assume your import structure is correct, but you need to set the values as follows: "iPhone 13-AS54142315"||"iPhone 14-AS16914203" You where missing the quotes for closing the 1st option and opening the 2nd option. Also see, https://support.atlassian.com/assets/docs/prepare-your-data-for-importing-into-assets/