Mehmet A _Bloompeak_ Atlassian Partner

Hi @Mara Julin You can get a report of sum of Story Points Done vs Not Done at the end of each sprint (before rolling over issues to the new sprint) for each of your project bu using Report - Charts and Graphs for Jira app developed by our team. * You can create custom, flexible and colorful bar charts and table views for…

Hi @Laurence Sharma, If yo need to recover a deleted issue/ticket/task in Jira Cloud, you can use Restore Deleted Issues app (developed by our team) which keeps track of deleted issues and allow you to recover them. In order for the app to work, the app must have been installed at the time the issue is deleted. As a…

Hi @Mike Marshall An alternative way is to use Reports - Charts and Graphs for Jira app developed by our team. * You can create custom, flexible and colorful bar charts and table views for any data you want/need. * You can set X axis to be any parameter like Created(month), Assignee, Sprint, Fix Versions etc. * You can set…

Hi @Shianna Andersack An alternative way is to use Reports - Charts and Graphs for Jira app developed by our team. * You can create custom, flexible and colorful bar charts and table views for any data you want/need. As data source, you can choose Projects or Saved Filters or Advanced (JQL). * You can set X axis to be any…

Hi @Tim Lankford An alternative way is to use Reports - Charts and Graphs for Jira app developed by our team. * You can create custom, flexible and colorful bar charts and table views for any data you want/need. * You can set X axis to be any parameter like Created(month), Assignee, Sprint, Fix Versions etc. * You can set…

Hi @Fei Ning An alternative way is to use Reports - Charts and Graphs for Jira app developed by our team. * You can create custom, flexible and colorful bar charts and table views for any data you want/need. * You can set X axis to be any parameter like Created(month), Assignee, Sprint, Fix Versions etc. * You can set Y…

Hi @Cengiz Oner An alternative way is to use Reports - Charts and Graphs for Jira app developed by our team. * You can create custom, flexible and colorful bar charts and table views for any data you want/need. * You can set X axis to be any parameter like Created(month), Assignee, Sprint, Fix Versions etc. * You can set Y…

Hi @praktikant3 An alternative way is to use Reports - Charts and Graphs for Jira app developed by our team. * You can create custom, flexible and colorful bar charts and table views for any data you want/need. * You can set X axis to be any parameter like Created(month), Assignee, Sprint, Fix Versions etc. * You can set Y…

Hi @ankur goyal You can get a report of how many times an issue is entered to "Await" status by using Status Time Reports app (developed by our team) and following the steps below:. * After installing the app, create a new report and switch to JQL mode, enter your JQL query (status was Await), enable “Show count“(1) and…

Hi @[deleted] Unfortunately, it is not possible to recover a deleted issue/ticket/task in Jira Cloud. Once it is deleted, it is gone forever. As a solution, we developed Restore Deleted Issues app which keeps track of deleted issues and allow you to recover them. In order for the app to work, the app must have been…

Hi @Donna Dowie When the customer enters a comment, the issue status changes from "Waiting for Customer" to "Waiting for Support". You can get a report of how many times an issue is entered to "Waiting for Support" and "Waiting for Customer" statuses and how much time is passed on each status by using Status Time Reports…

Hi @Calderara Serge For Jira cloud, you can try Manage Users for Jira Cloud plugin developed by our team. You can also have a look at our article below. Hope it helps. An Effective Way of Managing Your Jira, Confluence and Service Management Users 

Hi @balaji As an alternative, you can try Status Time Reports app developed by our team. It provides various cycle time reports and you can define your own working calendar. For further details, you can have a look at our article below. Hope it helps. Cycle Time and Lead Time in Jira: Productivity Measurement with Two…

Hi @Danielle David You can get a "first call resolution" report using Status Time Reports app(developed by our team) and MS Excel by following these steps: 1. After installing the app, create a new report and enable “Show count“ in “Report type“ field. 2. Click Search button and get a status entry count report i.e. how…

Thanks for the useful information you provided. There is also another Marketplace app, Manage Users for Jira Cloud developed by our team that helps you manage your Jira, Confluence and Service Management users in bulk. For further information, you can have a look at our article below. An Effective Way of Managing Your…

Merhaba @Erhan Karakoc, Welcome to the Community! You are looking for "how long it takes for an incident(issue) from creation to resolution" and this refers to "lead time". You can have a look at the article below that includes details on how to get various lead time reports. Hope it helps. Cycle Time and Lead Time:…

Hi @Anna Monasterska , Welcome to the Community! Yes it displays all the statuses including "to do--> in progress-->done" statuses in your projects. You do not have to do any extra configuration to see your "in progress" status. The plugin will automatically list all the statuses of your project. Our demo project has a…

Hi Tapac, Your license might be inactive, your Jira admin can activate the license. We also got your question over our support channel in the below ticket. We can continue the conversation over there. https://bloompeak.atlassian.net/servicedesk/customer/portal/5/ST-2209

Hi @Sayed Kamaloddin Peerzade , Your Jira admin can install the app over the Atlassian Marketplace using the try button from the below page. https://marketplace.atlassian.com/apps/1221826/status-time-reports?tab=overview&hosting=cloud

Hi @Lee Packham There is not an out-of-box solution for your need in Jira. If you are using a specific status for the issues that has been a part of a release such as "Released", you can get the report of time spent on "Done" status by using Status Times Reports app, developed by our team. It provides reports on how much…

Hi @Girish Vyramudigowda, Welcome to Atlassian Community! There is a good solution for your request - Status Time Reports app developed by our team. It provides reports on how much time passed in each status. You can group the statuses starting from the very first status(when the story was added to sprint 10) to the…

Hi @Sayed Kamaloddin Peerzade, There is a good solution for your request - Status Time Reports app developed by our team. By default, it provides reports on how much time passed in each status. But it also shows status entry counts (in your case how many times an issue has entered "Reopened" status). You can also export…

Hi @John Scott I guess you are trying to get a report of lead time. If so, you can have a look at the article below that includes details on how to get various lead time reports. Hope it helps. Productivity Measurement with Two Critical Parameters: Cycle Time and Lead Time

Hi @Bud Herz There is a good solution for your request - Status Time Reports app developed by our team. By default, it provides reports on how much time passed in each status. But it also shows status entry counts (in your case how many times an issue has been in "To Do" status). You can also export the report as CSV and…

Hi @Andreia Lopes Welcome to the Atlassian Community! What you're looking for seems to be cycle time rather than lead time. You can have a look at the article below which explains the details of cycle time & lead time and how to get these reports in Jira. Hope it helps. Productivity Measurement with Two Critical…

Hi @Dmytro , welcome to the Community! There is a good solution for your request - Status Time Reports app developed by our team. It provides reports on how much time passed in each status. It has different views such as list, average, median and sum. In list view you can get a report of "number of days the task was in…

Hi @Sidhant Sharma, For another alternative, you can have a look at Status Time Reports app. It can display the time spent on specific statuses as well as status entry dates. You can also export the report as CSV and open it in Excel. Once you enter your working calendar into the app, it takes your working schedule into…

Hi @Patrick Ng I guess you are trying to get a report of "average lead time by issue creation month/week/day". If so, you can have a look at the article below that includes details on how to get various lead time reports. Hope it helps. Productivity Measurement with Two Critical Parameters: Cycle Time and Lead Time

Hi Alexander, Thanks for your comment. We are working on the DC version at the moment. We plan to launch it in February 2022.

Hi @Teri Simonds It is not an out-of-the-box feature in Jira. However, there is a good solution for your request - Status Time Reports app developed by our team. It can display status entry dates and count of issue statuses(in your case count of issues that have been reopened) as can be seen below. It also provides reports…