Mehmet A _Bloompeak_ Atlassian Partner

Hi @Stacey Murphy Welcome to Atlassian Community! By default, Jira does not track deleted issues and deleted issues are lost forever. If you are using Jira Cloud and if you want to prevent it happening again, you can try Restore Deleted Issues app developed by our team. In order for this app to work, the app must have been…

Hi @Deepika Dandala To measure how much time passed in each status of an issue, you can try Status Time Reports Free app developed by our team. It is the limited and free version of Status Time Reports app. You can have a look at Status Time Reports How to Videos to see how various status time reports can be created with…

Hi @Juan Manuel Ramos Taboada You can try Reports - Charts and Graphs for Jira Dashboard app developed by our team to create various reports, charts and graphs for your Jira projects. * You can create custom, flexible and colorful bar charts and table views for any data you want/need. As data source, you can choose…

Yes, you can add custom field to be displayed in your queue. I am not sure if queues are exportable but you can open the queue in issue navigator as in the below screenshot. In issue navigator you can display the custom field and export the issues into MS Excel

* After setup of custom fields, then I can create an automation rule, however how do I get a report? - The only was is to use MS Excel. On the "View all issues" page, you should list the issues(including CycleTime field) to be included your report and export the issues in Excel. Then you can create your report in Excel…

Implicitly yes. It can calculate the time passed in each statuses between pending and done. In the app you can group the statuses you want to get the total time. Given that you have the following workflow New -> Pending -> In Development -> In Testing -> Done then the app can track the time passed in "Pending+In…

You should populate 2 custom fields. One for storing the progress start time and one for the storing the cycle time. * When issue transitions to "In Progress"(the status that starts the cycle time, in your case it can be "Waiting for Support") status, store the current date time in "progressStarted" custom field. * When…

Hi @lapacquah_bryant , Unfortunately there is no built-in way of getting Cycle Time in Jira Cloud. JQL does not provide cycle time calculation. You either need a marketplace app or Jira automation. For more information about cycle time you can check the article below Cycle Time and Lead Time in Jira

Hi @venkat g If you prefer to use a marketplace app, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status. Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look…

Hi @Don Hames I can suggest using free versions of marketplace apps since you don't prefer to purchase a marketplace app that fulfills your needs.. You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status. Here is the online demo link,…

Hi @Robert McCool Welcome to the Atlassian Community! If you prefer to use a marketplace app, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status. Here is the online demo link, you can see it in action and try without installing the…

Hi @Travis Webb, Thanks for the detailed explanation. Your understanding is correct, statuses under the same group are summed. For cycle time, you should exclude "In backlog" status, because most probably you start working on an issue when it is moved to "In Dev". I guess NFR is "non functional testing". There might be…

Unfortunately it is not possible with JQL. You need either a marketplace app or Jira automation.

Hi @Ceejie Cecilia If you prefer to use a marketplace app, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status. Due to secure design of our app, we do not modify your issue data, therefore we do not introduce a new custom field.…

Hi @Stephen Chisholm Reports-Charts and Graphs for Jira Dashboard Free app introduces a new dashboard gadget. Just go to one of your dashboards, try to add the gadget named "Reports - Charts and Graphs Free". You can have a look at Reports - Charts and Graphs for Jira How to Videos and How to Create Custom and Flexible…

@TejaThank you for recommending our app. @Uddyan GoyalIf you have any questions or need any help, you can contact us via support@bloompeak.io.

Hi @Neeraj Sharma Welcome to the Atlassian Community! You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status. Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look…

Hi @ori gal If you prefer to use a marketplace app, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status. Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at…

Hi @polina.valcheva Welcome to the Atlassian Community! You can try Reports - Charts and Graphs for Jira Dashboard app developed by our team to create various reports, charts and graphs for your Jira projects. Here is our live demo dashboard where you can see and modify sample reports and play with them. For your case, you…

Hi @Mario Sanchez Welcome to the Atlassian Community! You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status. Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look…

Hi @Venkata Shanmukha Sai Rithvik Banka (HFQP74) , What your looking for is not possible with the built-in JQL functionalities. You can calculate it by coding which parses issue history rest api json for each issue. Or you can search for marketplace apps which does the same for you. There is a good solution for your…

Hi @Venkata Shanmukha Sai Rithvik Banka (HFQP74) , What your looking for is not possible with the built-in JQL functionalities. You can calculate it by coding which parses issue history rest api json for each issue. Or you can search for marketplace apps which does the same for you. There is a good solution for your…

Hi @Hakim Boukir Welcome to the Atlassian Community! By default, Jira does not track deleted issues and deleted issues are lost forever. To prevent it happening again, you can try Restore Deleted Issues app developed by our team. In order for this app to work, the app must have been installed before the issue is deleted.…

Hi @Mariam Revishvili Welcome to the Atlassian Community! If you prefer to use a marketplace app, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status. Here is the online demo link, you can see it in action and try without installing…

Hi @serge calderara You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status. Here is the online demo link, you can see it in action and try without installing the app. * Time to resolution of ticket: You can have a look at Lead Time for…

Hi @Elaine Collyer Welcome to the Atlassian Community! For a comprehensive cycle time (cycle time starts when an issue is moved to “In Progress“ status and ends when the issue is moved to “Done” status) report, you can try Status Time Reports app developed by our team. For more detail, you can have a look at the article…

Hi @george_bullock You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status. Here is the online demo link, you can see it in action and try without installing the app. For further details, please see Status Time Reports How to Videos. *…

Hi @Randy O'Neal You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status. Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Time in Status for Each Issue…

Hi @Pablo Albani If you prefer to use a marketplace app, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status. Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the…

Hi @Joe Pitt You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status. Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Time in Status for Each Issue report.…