Pramodh M Community Champion

Welcome 😃 Thanks, Pramodh

Ref Links are below :-) https://community.atlassian.com/t5/Jira-questions/Automation-for-Jira-Cloud-Future-Sprints/qaq-p/1530986 https://community.atlassian.com/t5/Jira-Core-Server-questions/How-to-find-the-Sprint-ID-Number-on-JIRA-server-for-current/qaq-p/1009916 Thanks, Pramodh

Hi @djones Get the Sprint ID as shown below Once you have the Sprint ID, Update the Automation Action to Update the Sprint Field in Advanced Section as below { "fields": { "sprint": 7 } } where 7 is the Sprint ID Please let me know if it worked for you, Also the Actor should have Permission to add the Sprint to an Issue.…

Hi @akshay_patil Reconfigure the Mail Server. Check the Mail Logs from Raising the Support ticket with Atlassian Support. Thanks, Pramodh

Hi @Aynes Varghese Found a helpful link to work with REST API as well https://confluence.atlassian.com/jiracore/finding-duplicate-user-accounts-1079345620.html Thanks, Pramodh

Hi @Christopher Styles Atlassian has a separate Product to maintain Documentation called Confluence. Please try that. With Macros, you can include Jira Issues and other details in the Confluence pages. https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro Thanks, Pramodh

Hi @[deleted] Navigate to the Logs location in Jira Home directory (By default - /var/atlassian/application-data/jira/log) and enter the command cat atlassian-jira.log | grep "Server ID" to get the ID of Jira Server and confirm the same Thanks, Pramodh

Under Global Permissions, you will see the default groups for administrators where the Jira Administration UI can be accessed. Check the group name and yourself to that group to get access to Jira Admin UI If you are still facing the issue you can send an invite at whiletrueisinfinity@gmail.com to resolve the issue Thanks,…

Hi @Sunil kumar Multiple Reasons. Please follow KB Article here https://confluence.atlassian.com/jirakb/xsrf-security-token-missing-errors-in-jira-8-4-0-and-later-1032258314.html Thanks, Pramodh

Hi @Tony Rydebrink Only Components can be shown on the Board and not the Description. https://support.atlassian.com/jira-software-cloud/docs/customize-cards/ Thanks, Pramodh

Hi @guitta_b There can only be one Sub Task Issue Type as of now. If your project doesn't have an issue type, you can add one Sub Task for the Project. https://support.atlassian.com/jira-software-cloud/docs/manage-subtasks-in-team-managed-projects Thanks, Pramodh

Hi @Ajay Bommisetty Add your user to the jira-admins or jira-administrators Group under User Management Options Thanks, Pramodh

Hi @Sahish Make Sure the Backup is not taken during Business Hours and follow the link for Performance Tuning on Jira Instance https://confluence.atlassian.com/jirakb/optimising-performance-779158883.html https://confluence.atlassian.com/adminjiraserver/server-optimization-938847889.html Thanks, Pramodh

Hi @Jessica Manins See to it that the default values are auto-populated when you are creating the Issues and take a look at the board filter once for troubleshooting. Also if you have configured any Automation it would be good to take a look at the Settings once

Hi @Eddy Resnick Monitor the JVM Parameters in System Info Tab and Set the JVM Memory Thanks, Pramodh

Hi @Eddy Resnick May I Know if it resolved the Problem Thanks, Pramodh

Hi @Eddy Resnick Increase the resources of VM and Increase the JVM Memory editing the File setenv.sh under bin folder in the Installation directory and restart the Server. Observer the changes and let me know the result. Thanks, Pramodh

If Server Please follow @Mayur Jadhav 

Hi @[deleted] Use the default group created to rotate the license By default, User who are present in jira-software-users are counted towards License and If you remove them from the group they will not counted towards license. Or you the other option is to go to Users Option in Site Administration and Suspend Access. This…

Oops Missed out on that! Apologies When you import a site export file, all user accounts are overwritten, including the system administrator account that was created when you installed Confluence. Your existing Cloud Site Admin account will not automatically have system administrator permissions for Confluence Server or…

Hi @Ying Tang You need to add the status in the Workflow in order to move the status of the issue. https://confluence.atlassian.com/jirakb/add-new-status-and-steps-to-jira-server-workflows-718835875.html Thanks, Pramodh

Hi @Akhand Pratap Singh By using Confluence Migration Assistance App, you can migrate the Users and Groups first and then the selected Spaces in Confluence Cloud. Please follow the Doc below https://support.atlassian.com/migration/docs/use-the-confluence-cloud-migration-assistant-to-migrate/ Thanks, Pramodh

Great!! 😊

Hi @Ashraf B From Jira, the User needs to Jira Admin or Site Admin. From MS Office, the User needs to have a license. Thanks, Pramodh

Hi @박보은 Welcome to the Community!! May I know what is Rule you have configured in Automation? Thanks, Pramodh

Once you have added the People to Organization to one Project. You can add the same Organization to different Projects as well.

Hi @Max Krippendorf Use the Organization Concept in JSM. https://support.atlassian.com/jira-service-management-cloud/docs/group-customers-into-organizations Thanks and Regards, Pramodh

Try issuLinkType = "Issue-Link" Replacing Issue Link with Actual Type. Thanks, Pramodh

Hi @Digital Instead of Managing it in Jira, Create a rule in the Email Application to send the mails coming from a Specific Email to a Separate Folder and then add the folder in Incoming Mail Handler in Jira. Voila, It's solved! Please let me know if you have any further questions. Thanks, Pramodh

Hi @Jose Ariel Laureano Ramirez The Navigation is easy. Just click on the ticket it will take you through to the Issue which is present in the Project. For now, the Advanced Feature is not present to include options in the links bar. Please raise a feature request with Atlassian to include this feature in Cloud.…