Pramodh M

Hi @Jimmy Li Like this? Add {{issue.key}} Let me know if it works Thanks, Pramodh

in jira automation - how to add comment with an issue URL which supports real time status updates Comment by Pramodh M February 2022

Hi @andy_pawl It's about the Epic!! If your project is restricted meaning have permissions set, you need to move every issue along with its Epic, since the Epic Child relationship will be preserved. Change the project to limited or open and try the bulk move. Can you try with this and let me know Thanks

in NextGen to Classic Bulk Move Comment by Pramodh M February 2022

Hi @max.lightsey Welcome to the community 🙂 For managing releases in Jira, you have releases tab for each project where the issues are associated with it. You track the release with Epic and an Epic issue version can have multiple values and you can go on adding the child issues to specific versions and…

in Is there any way to make a parent release in Jira Comment by Pramodh M February 2022

Hi @Melodee Elliott The thumbnail generates the first page from PDF. Can you please include screenshots of what error you are facing Please find the reference here https://community.atlassian.com/t5/Confluence-questions/When-using-the-PDF-macro-how-do-I-only-display-the-first-page-of/qaq-p/1455157 Thanks

in any tips on getting the macro to display the correct PDF on the thumbnail? Comment by Pramodh M February 2022

@App Supp Welcome to Confluence!! I recommend you go through this post as you are facing a similar error https://community.atlassian.com/t5/Confluence-questions/Upgrade-error-quot-Cannot-update-schema-quot/qaq-p/1447833 Let me know if you face any issues Thanks

in how to import data to ca lean database from a backup? Comment by Pramodh M February 2022

No in DB!! @voyagesdedavid The configuration related information are all stored in DB You need to change that in order to take effect As I have already provided the example, please refer Let me know if you have queries

in Pre-empted myself, need to connect when DNS no longer resolves Comment by Pramodh M February 2022

Hi @Öznur Çakır Welcome to the Community!! Are you the Jira admin for the instance Please check with your admin on whether the Teams integration is completed Ref here https://www.msteams-atlassian.com/JiraServer Thanks

in Connecting Jira To Microsoft Teams Comment by Pramodh M February 2022

Hi @voyagesdedavid Welcome to the Community!! Don't you have access to the backend server where the confluence application is running? You can change the relevant settings in DB Example for the Base URL reference here https://confluence.atlassian.com/confkb/how-do-i-manually-change-the-base-url-310378877.html Let me know…

in Pre-empted myself, need to connect when DNS no longer resolves Comment by Pramodh M February 2022

Hi @青山明 When you say "convert arbitrary character strings" Can you explain with example on what exactly it means? If it is about Dynamic variables, it's still a feature request https://jira.atlassian.com/browse/CONFCLOUD-70336 Let me know Thanks, Pramodh

in About changing strings on multiple pages of confluence Comment by Pramodh M February 2022

Hi @Ecommerce Welcome to the Community!! This option is not available as of now. The user will be not able to see the Create button if they don't have permission to do so!! Otherwise, the other options are standard button which is used for navigation Thanks, Pramodh

in How to hide menu for anonymous users Comment by Pramodh M February 2022

Hi @Heinz-Peter Dettmar Here it is

in How to display favorites Comment by Pramodh M February 2022

It's found in Action

in JSM | Automation | Auto approval is not working Comment by Pramodh M February 2022

@Tea Dulellari Can you please include the screenshot of the mail you are getting If you have requested access on behalf of a user and if the site admin has denied the access, there is a possibility you'll get a notification It may be possible that your site admin has enabled this, can you check with your admin Thanks

in Hello! I keep receiving emails that I invited other users in Jira while I did not do these requests. Comment by Pramodh M February 2022

Wow @Jimmy Seddon You really are a gift!! Thanks for all the valuable contribution 🙂

in How To: Atlassian Access - Verify a Domain to Manage Accounts Comment by Pramodh M February 2022

Hi @Rodriguez, Jhon Ronald Can you include re-fetch issue data before the action and see if it works? Thanks

in JSM | Automation | Auto approval is not working Comment by Pramodh M February 2022

Hi @Tea Dulellari Welcome to the Community!! If you are the "Site admin" you will get the notification when the user who has requested site access is declined by other site admin or org admin. Thanks, Pramodh

in Hello! I keep receiving emails that I invited other users in Jira while I did not do these requests. Comment by Pramodh M February 2022

Yes Correct @Ryan Vital

in Change Jira Cloud Project Key Comment by Pramodh M February 2022

Hi @N R Sandhya Can you please perform indexing and see if it fixes the issue https://confluence.atlassian.com/doc/content-index-administration-148844.html Thanks

in Search Bar on the Right top is disabled for one Confluence space. Comment by Pramodh M February 2022

Hi @Gideon Benari If the user is granted with agent permission to JSM project, he can perform all the activities in JSM based on permissions the user has. If you need to provide the list of customers for a project you can do it so by exporting users via API or navigate to URL…

in Is it possible to prevent Agents from viewing customer list? Comment by Pramodh M February 2022

Hi @Razmik Mikayelyan What's the text? Use the below code as an example and let me know if it works https://community.atlassian.com/t5/Jira-questions/How-to-show-a-new-field-based-on-another-custom-field-value/qaq-p/1940007 Thanks, Pramodh

in How get all choices from custom field(single choice) value Comment by Pramodh M February 2022

Status may not be changed but the other field values may have changed right? Status update is tracked in history And updated tracks the field value updates as well along any changes to issues! Let me know if you have any queries

in How can I display all tickets from the previous week whose status was not changed? Comment by Pramodh M February 2022

@Anthony M Okay I didn't read the last part of message You need to parse the mail to update the reporte!! This feature is not yet there even with plugins

in Automation that reads email description upon ticket creation, and changes the reporter field Comment by Pramodh M February 2022

It's correct hover over the created date or updated date to see the expect time in the issue view You could use the startOfWeek("-1") for created field as well to search the issues instead of entering the date manually And use resolution = Unresolved to return only unresolved issues if you have practice of setting the…

in How can I display all tickets from the previous week whose status was not changed? Comment by Pramodh M February 2022

@Ian _I_ - Aware Use Not status changed after startOfWeek("-1") Let me know if you have any queries Thanks

in How can I display all tickets from the previous week whose status was not changed? Comment by Pramodh M February 2022

@Rajesh Ale It works only when you have a screen while transitioning the issue! Using the comment or any other field to update the field while transitioning the issue is redundant Place the transition screen in workflow to work

in Add comment and Do Transitions via rest api v3 Comment by Pramodh M February 2022

@Rajesh Ale For transitioning Issues, you need to get the transition ID first and then perform the transition https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-transitions-get…

in Add comment and Do Transitions via rest api v3 Comment by Pramodh M February 2022

Hi @Rajesh Ale This works for adding comments to an issue curl --request POST \ --url 'https://your-site.atlassian.net/rest/api/3/issue/WSP-198/comment' \ --user 'email:token' \ --header 'Accept: application/json' \ --header 'Content-Type: application/json' \ --data '{ "body": { "type": "doc", "version": 1, "content": [ {…

in Add comment and Do Transitions via rest api v3 Comment by Pramodh M February 2022

Here it is Use this as a sample and let me know if it works curl --request PUT \ --url 'https://your-site.atlassian.net/rest/api/3/issue/WSP-198' \ --user 'email:token' \ --header 'Accept: application/json' \ --header 'Content-Type: application/json' \ --data '{ "fields": { "customfield_10082": [{"value": "Apple"},…

in How to update a custom field MultiPicker via Rest API V3 Comment by Pramodh M February 2022

@Winston Wu Welcome to the community 🙂 Do you have only one admin for the workspace? I would recommend you raise a Atlassian support ticket and get this resolved If you are the admin, the other user who left the company can be removed from groups which is assigned with admin permission for the workspace Thanks

in Change or delete the admin of bitbucket workspace Comment by Pramodh M February 2022

Hi @Rajesh Ale Welcome to the community 🙂 Better Get the Issue from API, you'll have the format to edit the custom field via API that you need to be reflected in Jira First make a GET call to Issue. Take a look at the format and use the same white editing (POST) the issue Let me know if that works Thanks, Pramodh

in How to update a custom field MultiPicker via Rest API V3 Comment by Pramodh M February 2022

Pramodh M Community Champion

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