Pramodh M Community Champion

Hi @Steve Hooczko If you need to keep the formatting, you would need to export the data via API and store it Here's a guide https://community.atlassian.com/t5/Jira-questions/Importing-issues-from-JIRA-to-Excel-using-API/qaq-p/1943319#M518597 Thanks

Hi @Megan Morgan I have not come across the error Would you try clearing cache once and try logging in back once into Jira https://docs.microsoft.com/en-us/office/dev/add-ins/testing/clear-cache

Hi @Sean F_ It's edit link that has been shared, replace the link with a new page link when already saved Sharing the Page Link when editing Sharing the Page link Thanks, Pramodh

@Vitaliy Marchenko Make sure they are not deactivated or suspended from the site Can you make sure they are listed in the user management and they are not greyed out Help me with screenshot if you are facing any error Thanks

Hi @Megan Morgan Welcome to the Community!! Is this the one you are talking about https://community.atlassian.com/t5/Jira-articles/The-add-in-you-ve-been-waiting-for-Jira-Cloud-for-Excel/ba-p/1210420 Let me know

Duplicate Post

Hi @Vitaliy Marchenko Welcome to the Community!! You need to type in actual username, not the ID Thanks

@Boyan Angelov _Nemetschek Bulgaria_ To explain in simple terms, .obr files are what we have for add-ons When you install Jira Software or Jira Service Management, the latter one which you install is installed as an add-on from .obr And as you know we would need DC licensed add-on to properly work as explained by @Nic…

Try this @Vera Valshonok project = project-key AND sprint = sprint-name AND status = fix Thanks

The simple answer is JQL https://support.atlassian.com/jira-service-management-cloud/docs/use-advanced-search-with-jira-query-language-jql

@Niall McCaffrey HTML is page view and it would not support page view as you would get from API

It's not supported to mixed licenses, it will throw an error @Boyan Angelov _Nemetschek Bulgaria_ 

Please mark the answer as accepted @jiayi jiang 

Hi @Boyan Angelov _Nemetschek Bulgaria_ It's all unique You can find it in the Applications tab under the version and licenses option (You need to have System admin permission in case of DC) Thanks, Pramodh

@Marcelo Morales It depends on how you need to get the information. Basically, you can perform data extraction from API, Atlassian Automation Let us know your use case Thanks

Hi @Anson Fung Fingers Crossed https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/ Thanks

Could you please mark the answer as accepted Thanks

Hi @hp You need to expand the first API in order to get more detail https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/#expansion Let me know if you have any queries Thanks, Pramodh

Hi @Eric Roetenberg You could export the issues by selecting all custom fields under export option You also have an option of an add-on to view the issues in excel https://marketplace.atlassian.com/apps/37857/excel-connector-for-jira?tab=overview Let me know if you have any queries Thanks, Pramodh

@Lin Liu If you are the project admin, you will find the releases tab in the sidebar where you can edit the fix version name. Reach out to the project admin if you don't have permission Let me know if you have any queries Thanks, Pramodh

Hi @David Loszewski You could explore this plugin to have the filter functionality from one table to another https://docs.stiltsoft.com/display/public/TFAC/How+to+use+the+app+with+Jira+Issues Let me know if you have any queries Thanks

@Aniruddha Karanjkar Is this IP address in any of the following fields -Summary, Description, Environment, comments? Try with \\ as the escape character Guide here https://support.atlassian.com/jira-software-cloud/docs/search-syntax-for-text-fields/ If it's a custom field Try searching with Custom-field-name = value Let me…

Yes @jiayi jiang You would need to buy Jira and Confluence, the current Atlassian access is sufficient configure it with multiple Jira sites and confluence under an organisation Thanks

@Anastasiya Zhivtsova Check the Roles the users have been assigned for Check the conditions in workflow, if you have any roles that is restricted to make the transition, assign the roles to members of your project Thanks, Pramodh

Hi @Celine Penaredondo Only Jira Admins can edit the workflow in Cloud! Project admin can inspect the workflow for which status the Workflow is mapped, that's it Please find the guide here https://support.atlassian.com/jira-cloud-administration/docs/work-with-issue-workflows Thanks, Pramodh

Hi @Imen Ghribi Welcome to the Community!! Although you can track the estimate in a number field, reports are provided only the single field, it can be either Story points or any number field. You can only use one field to track the progress, Regarding Story Point and Story Point Estimate: Story Point Field is related to…

Cc @Jack Brickey Actually the one sends the mail to the the email address will be added as the request participant And if that user is not found, then it will look in CC Ref here https://community.atlassian.com/t5/Jira-Service-Management/How-do-emails-forwarded-to-JSD-work/qaq-p/1379958

But it will not add the customers name as requested participant right? That's the point It depends on the configuration how you have setup to decide how the requested participant is added!!

The issue you don't have an option to enforce it from Atlassian side. When you use G Suite, you can offcourse restrict the user to have 2FA for Google account Please mark the answer as accepted 🙂

@JP Woodbridge The information may be altered when you forward the mail and it's not possible to have the original email as the requested participant You have below options as of now Using group mail address is also a viable solution here Use different projects or a mail handler to setup multiple emais Let me know if you…