Pramodh M Community Champion

@Syed Adil Welcome to the community 🙂 Pre-recieve hooks are the only way. With this there is Git Hooks Here's a reference https://gofore.com/en/automate-validating-code-changes-with-git-hooks/ Thanks, Pramodh

Hi @Aya AlJboor You will have to try this via CSV Import method by preparing a file in format described here https://support.atlassian.com/jira-service-management-cloud/docs/create-issues-with-the-csv-importer Export existing issues/tickets from the tool and format / prepare the data for import. You also have the option to…

Hi @RP Sran You would have to add the users as admin and change the admin sends email on behalf of that user https://support.atlassian.com/trello/docs/administrative-powers-in-butler/ Thanks, Pramodh

Hi @RP Sran Welcome to the community 🙂 As per my understanding since it's a cloud service and Atlassian should provide a way to change the from email address. For this the process is first we would have to verify our domain and then configure the from email address This feature is not yet present in trello for the above…

Hi @Ardeun I have not tried this, but you can explore the option of specifying the branch URL and see if it's cloning the branch Heres the reference https://github.com/microsoft/vscode-remote-release/issues/4296 Otherwise clone the repo with shallow option and then checkout to a specific branch which is optimal for large…

So helpful for JSM Customers!! Thanks for Sharing 🙂

@Carrie Shiomos Welcome to the community 🙂 Yes Billing is at workspace level, and you can do it via different payment process I would suggest you route it through an Atlassian Partner as Partners can provide you with discounted prices. Let me know if you are interested. If yes you can drop a mail to pramodhm@devtools.in…

Hi @Bala Krishna K Welcome to the community 🙂 You will have to create custom field and get the report generated for each issue Please refer to the guide here for the same https://community.atlassian.com/t5/Jira-Service-Management/Is-there-a-way-to-see-on-the-queue-who-was-last-to-comment/qaq-p/1708628 Let me know if you…

Hi @Chris Dunford With Automation, I found the below way, please check and let me know if it works Choose the Issue linked trigger and select "child of" Next is the Action to edit the issue by copying the data from the Destination link as shown below Thanks, Pramodh

Hi @Vivek Bansal It's you and other 3 users adding upto 4 users Access to a product counts towards the license What you can do is you will have to remove users from the product access in user administration section under your user Remove the user access and keep the admin access Let me know if it helps Thanks, Pramodh 

Hi @David Harkins Yes ( For Jira Service Management Only ) Navigate to JSM Project to create the Automation and you will be able to find the Insights related Conditions / Actions or Global Automation in JSM enabled Instance You should have Project Admin Permission to create / edit Project Automation Rules You should have…

@Mike Bernal Manually in the sense test the commands in linux server creating the folder would be refering it has ./artifact/ after creating the folder

@Mike Bernal Have you tried manaully testing the script? and try it with creating a folder for artifact

@Dik Liu Seems like there is no option for this

Hi @John Sheng Before making the push, see if sync option or pull option is present and select that sync the changes from remote to your checked out repository in local. Thanks, Pramodh

@Charles Liss To troubleshoot and see what's logging use log action Action Thanks

Probably it is because of the reported bug here https://jira.atlassian.com/browse/SRCTREEWIN-7112 Manually commit the changes using git commands and push the changes to the repo if you need the code changes you have made The bug doesn't have workaround or any other suggestion and disbaling libgit2 has worked for most of…

@Charles Liss Trigger - transition issue Condition - add it appropriately Action - edit issue ( select the custom field and add the smart value )

Hi @Mike Bernal Welcome to the community 🙂 Have you tried manually running commands in runner once with the docker-compose and curl command? Also store the artifacts in separate folder by creating one Pipeline looks correct syntactically. Try once and see if it succeeds Thanks

Hi @Michael Spears This might be the situation if you have not unpublished the pages. You might have shared the draft version of page with anyone and they have unpublished the page. That's why you have got the notification saying it was unpublished Either they have published the page which will reflect in the page when you…

Hi @Brian Ugalde There is a separate dependency section to list the issues (In views) Color I believe it cannot be changed yet and we don't have customization as such.

Hi @Charles Liss You can use %%CURRENT_DATETIME%% and %%CURRENT_USER%% expressions to update date/time and user. Other than that you cannot use smart values in the Post function, these are for Atlassian Automation You can use the Jira Automation feature to update the field The trigger would Issue transition and add the…

Hi @DataIO To find the issues created via mail * request-channel-type = email JQL is present Identify the issues created via email Then have a list of user's and respective emails in separate sheet by exporting the users list from the instance. Now To field repesents the assignee in Jira, search for assignee with user in…

For a specific time, it does not work that way. breached or not breached, that's all

Hi @Jerry O_Sullivan Use the below guide to find the issues https://confluence.atlassian.com/servicemanagementserver/using-jql-queries-specific-to-slas-939926424.html Example "Time to first response" = breached() Thanks, Pramodh

Hi @DataIO Reporters in turn have their email addresses and as an admin, you will anyway have access to emails Let me know if my understanding it correct Thanks

Hi @C It is still a feature request --> https://jira.atlassian.com/browse/JRACLOUD-25060 You will have to carry it out manually to have labels in place Thanks, Pramodh

I believe the screenshot which you have shared and the Resolution field which is visible is the custom field Make sure the Issue is in Done Category (Green) and the last column on the board Here are reference examples from my board 1 - There are two Done Category Status - Done and Closed 2 - When I try to complete the…

I believe some of the options such as a summary when creating issue is required. Have you tried copying the summary field? If you select more options above the description you will be able to select it

Hi @Gabriella Turek Components live inside the Project and that too Company managed Projects!! Components are used for grouping issues and having a lead https://support.atlassian.com/jira-software-cloud/docs/organize-work-with-components Not sure how the requirement would map with specific project Thanks, Pramodh