Pramodh M

Hi @Sofia Grunspan Try changing Windows System Language to English and then import Thanks, Pramodh

in I can't import a backup file. Comment by Pramodh M January 2021

https://support.atlassian.com/contact/#/ Please reach out to Atlassian Team here, you have to be logged in Thanks, Pramodh

in Why there is already added Github organisation on newly added Github App from marketplace? Comment by Pramodh M January 2021

Thank you @Nic Brough -Adaptavist-

in How to change the order of post functions in initial status? Comment by Pramodh M January 2021

Hi @Jobin Jose When you deploy the template, no need to manually configure nodes. Thanks, Pramodh

in Process for adding a node to Azure VMSS Comment by Pramodh M January 2021

Hi @Jobin Jose If you are trying to install Jira Data Center on Azure and looking to use WAF v2 Application Gateway, No issues you can go ahead and configure it Thanks, Pramodh

in Azure application GW V2 Comment by Pramodh M January 2021

If others person connection is showing in my account then it may be possible my account details can show in others. This is not possible for personal accounts. It's possible with GitHub Organization. Thanks, Pramodh

in Why there is already added Github organisation on newly added Github App from marketplace? Comment by Pramodh M January 2021

Hi @Jobin Jose They have configured Jumphost first with Jira installed in it, now Jira is installed and configured in Jumphost. For the application nodes, they have used a Jumpbox's base image to install Jira. Once you have deployed the template it is your responsibility to take care of scaling, the template doesn't do…

in prepare-install-script on jumphost Comment by Pramodh M January 2021

Hi @David Rebar Currently, it is not supported, https://jira.atlassian.com/browse/ID-6403 Please find a similar question here for details https://community.atlassian.com/t5/Jira-Service-Management/How-to-add-multiple-email-addresses-for-participants-in-Service/qaq-p/214742

in User Profiles for Jira and secondary email addresses Comment by Pramodh M January 2021

Hi @Shah Rukh It is possible you may have installed Jira App on Github Organization earlier and it has picked up that, you can go and initiate a new connection by reconfiguring the connection. Thanks, Pramodh

in Why there is already added Github organisation on newly added Github App from marketplace? Comment by Pramodh M January 2021

Thank you @Nic Brough -Adaptavist- :-) It helped me understand so much, may I know where can we get these kinds of information.

in How to change the order of post functions in initial status? Comment by Pramodh M January 2021

Or how can be optional post functions in listed here is of use

in How to change the order of post functions in initial status? Comment by Pramodh M January 2021

Hi @Nic Brough -Adaptavist- Please help me understand here if I am correct. The issues have to created to update the fields right? Thanks, Pramodh

in How to change the order of post functions in initial status? Comment by Pramodh M January 2021

Hi @christina chuang Logically speaking first the issue has to be created, then update the fields. Not sure why documentation says "before" Thanks, Pramodh

in How to change the order of post functions in initial status? Comment by Pramodh M January 2021

Hi @Ivo Šimral This is similar to the issue here https://community.atlassian.com/t5/Jira-Service-Management/Issue-type-icons-missing-in-Jira-Service-Desk-Cloud/qaq-p/1311028 See if you have any Javascript errors and raise the support request with Atlassian Team Thanks, Pramodh

in request type icons are blank Comment by Pramodh M January 2021

Hi @christina chuang It's not possible in Jira Thanks, Pramodh

in How to change the order of post functions in initial status? Comment by Pramodh M January 2021

FYI, https://community.atlassian.com/t5/Jira-Core-questions/remember-my-login-on-this-computer/qaq-p/131979

in How to purge Remember My login tokens automatically after 2 weeks? Comment by Pramodh M January 2021

Hi @Tony Montana The supporting documentation you are looking for is here https://confluence.atlassian.com/adminjiraserver071/jira-application-cookies-802593163.html Please find the section, the requirement you are looking for is here: Life of 'remember my login' cookies You can configure the maximum age of the cookie. To…

in How to purge Remember My login tokens automatically after 2 weeks? Comment by Pramodh M January 2021

Yes @Stephane Curinckx We can request for feature request with Atlassian Team for this, we have to raise a support request. Thanks, Pramodh

in Who visualize what ? Comment by Pramodh M January 2021

Yes, for me it showed correct results :-) Can you please attach the screenshot of the result and are you trying to search in a specific project or all projects.

in Advanced issue search question in the filter menu Comment by Pramodh M January 2021

Using tar and then doing rsync of that tar file is not recommended, however, doing rsync as @brbojorque said works. remember off-hours. If it's not a large instance go with a Jira-backed zip file. It would suffice. Thanks, Pramodh

in How to safely backup jira-home automatically in Linux Server? Comment by Pramodh M January 2021

Hi @Fiona Quick Jira native features might be limited to achieve this requirement with full fledge. There are some plugins like Jira issue sync to achieve boards dependencies Thanks, Pramodh

in Different Client dependencies - both using Jira with shared access Comment by Pramodh M January 2021

Hi @jachiev Happy to help :-) Please accept the answer if have answered your question Thanks, Pramodh

in How to safely backup jira-home automatically in Linux Server? Comment by Pramodh M January 2021

Hi @Adrian Please check the access page, and if it's empty add your username to the administrator role. Thanks, Pramodh

in Where did my task go? Comment by Pramodh M January 2021

Hi @jachiev If attachments are there - copy the attachments folder too, and once you import the zip file into a newly installed instance, all attachments will there. Thanks, Pramodh

in How to safely backup jira-home automatically in Linux Server? Comment by Pramodh M January 2021

@Jorge Luis Ortiz Happy to help :-) Please accept the answer if I have answered your question. Thanks, Pramodh

in Can auto create a issue in JSM from Opsgenie incident? Comment by Pramodh M January 2021

Has the team followed instructions from this URL https://confluence.atlassian.com/jirakb/configure-an-outbound-proxy-for-use-in-jira-server-247857187.html Please check with the server.xml file from the give link here…

in Jira Software 8.10.1 behind Reverse Proxy doesn't work Comment by Pramodh M January 2021

Yes, https://docs.opsgenie.com/docs/jiraservicedesk-integration In the Jira link, there are screenshots, it could be helpful. Thanks, Pramodh

in Can auto create a issue in JSM from Opsgenie incident? Comment by Pramodh M January 2021

FYI https://confluence.atlassian.com/jirakb/login-screen-loops-back-to-login-screen-with-no-error-when-using-correct-username-and-password-874784386.html

in Jira Software 8.10.1 behind Reverse Proxy doesn't work Comment by Pramodh M January 2021

Hi @Joan Williamson Please contact your team for more information on the proxy and can we know what proxy you are using. Here's the KB link for described issues as well…

in Jira Software 8.10.1 behind Reverse Proxy doesn't work Comment by Pramodh M January 2021

Hi @Shruthi I think this will help.. https://community.atlassian.com/t5/Jira-questions/not-seeing-stories-or-tasks-under-some-epics-in-structure/qaq-p/1149241 Thanks, Pramodh

in Epics dont show in structure Comment by Pramodh M January 2021

Pramodh M Community Champion

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