Comments
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Hi Jennifer, Thanks for your reply and the screenshot. It looks like a rule has been set up to add a comment onto an issue when a linked issue has been resolved. If this is not what you want your rule to do, you (or your global admin) simply need to find that rule and disable this. Kind regards, Jane
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Hi Jennifer, Thanks for your question! To clarify, are you referring to notifications for a rule that is sent from Automation? Or are you referring to comments added to tickets that are performed by an automation rule? If you can send a screenshot of an example of this comment you are seeing, that will help us in figuring…
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Hi Jorge, Thanks for reaching out. You can use our Issue Field Condition to check if Story Points is empty. I've attached a screenshot of what your rule might look like: Let me know if you need any more help with your rule. Kind regards, Jane (Automation for Jira)
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Hi Jeffrey, If you are in Cloud, unfortunately there is no current way to bulk process issues into one email. We are however tracking this here: https://codebarrel.atlassian.net/browse/AUT-888 If you are in Server, you just need to tick the bulk processing option as per our Docs…
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Hi Jeffrey, I'm so sorry! I have clearly misread your post. For your requirement, you could use our Advanced Issue Condition to run the rule based on your requirement. Your rule will look something like this: If you have any more difficulties, please feel free to raise a support ticket here. Cheers, Jane
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Hi Jeffrey, It's great to hear that Automation for Jira is helping you achieve your outcome! If there was anything that we can help you with, please don't hesitate to reach out. Cheers, Jane
