John McKiernan Atlassian Team

That's right Santeri. Apologies, as a non-Dev, I don't want to waste your time so best to cut straight to the experts when I am not sure :) 

Hey Lucy, Jira's default time stamp is in minutes so you will need to add a little math smarts to it. You can see more on this page which will help you: https://community.atlassian.com/t5/Automation-articles/How-to-sum-up-logged-hours-using-automation-in-Jira-Cloud/ba-p/1409115 Hope that helps John 

Hmm I am not sure @Santeri Huvinen If it is not a Tempo field, it should work fine. This would be one for the engineers to take a deeper look into. Would you mind taking a screenshot of your audit log as well as the rule and putting it through to the support team? Thanks! John

Hey @Santeri Huvinen Is this rule in a next-gen project? Also just checking - are you using any third party apps for this field? cheers, John

Hey @Curt Holley You should be able to do this. I have attached a screenshot to show how it might work. Let me know if any issues

Hey @Santeri Huvinen , It should work for you. You can learn a little more about it in this post: https://community.atlassian.com/t5/Automation-articles/How-to-sum-up-logged-hours-using-automation-in-Jira-Cloud/ba-p/1409115 Otherwise feel free to post a screenshot of your rule here and we can look into what might be going…

Hey @Dharmesh Barot , Glad automation is making lives easier! That's the goal :) I think the issue here is that Jira's default time tracking is in minutes so you would need to do a little bit of math to print it in hours. I want to call out here that I failed maths in school several times but I think what you will need is:…

Hey @Drew Angell , John from the automation team here. It is a bit confusing I must confess. Automation for Jira was recently acquired and built natively into Jira Cloud. We are working on aligning the two automation engines so Jira automation (i.e your screenshot below) is the one true automation engine and everything…

Thanks for attending John! Hmm may have been temporary as they uploaded the recording - looks like it is working now: https://www.atlassian.com/webinars/software/how-to-supercharge-your-automation-in-jira-cloud Cheers

Also for anyone who missed the follow up webinar on more advanced automation rules, you can watch it on demand here: https://www.atlassian.com/webinars/software/how-to-supercharge-your-automation-in-jira-cloud Or see the rules we covered…

Hey @Sara P , give this a go: <a href="{{issue.toUrl}}">{{issue.key}}</a> <a href="{{issue.toUrl}}">{{issue.summary}}</a> Hope that helps!

Fear not @[deleted] ! We still have the same team (and growing) working on new features and improvements and we are still very keen on keeping in direct contact with all of our customers who use automation. We will be filling out this space plus lots more in the coming months :) Cheers, John 

This is the link to the blog where we explain all of the new smart value functionality: https://community.atlassian.com/t5/Automation-articles/New-automation-smart-values-in-Jira-Cloud/ba-p/1402775 There were also a few calls in our Australian webinar to include the smart values. You can find all of these in our docs.…

Hey @Jonathan Schwartz , Apologies there was a slight delay in publishing it but you can find it here now: https://community.atlassian.com/t5/Automation-articles/New-automation-smart-values-in-Jira-Cloud/ba-p/1402775 Cheers, John

Hey @Jeremy Bottein , It is available now! You should be able to connect your accounts and get started immediately :) Cheers, John

Hey @Rick Crow , To be honest, I am not sure but I have asked an engineer who will know and will answer you here :) John

Hey @John Funk , @Michael Parker Good news and bad news here. The feature I linked to above has shipped and tomorrow we will publish a blog explaining how it works. It essentially means you can now sum up story points of subtasks with a simple smart value like {{issue.subtasks.Story Points.sum}} The bad news is I thought…

Hey @Cameron Taylor , Thanks for your message (and thanks also Jack for jumping in). The short summary is that you have unlimited single-project automation rules and 500 global/multi-project rules per product per month on a Standard plan). If you are on a Premium plan, you would have 1000 global rules per user, per month…

Hey @dave.drexler , As Sean mentioned, we are building out the Rule Playground to the point where there will be more use case inspiration that you can shake a stick at. In the meantime, another good source is the blog: https://blog.codebarrel.io/use-cases/home I'll let you know once we have more news. @Jack Brickey -…

Glad it solves a problem @Sebastian Nordin ! I haven't got a date for this just yet but will make sure to update this page once that ships :) 

Hi @Elad Ben-Noam , Thanks for your message. John from the automation team here. This new feature has indeed shipped last week. We are just putting a blog together right now to inform customers. We will also be running through this new feature in a webinar on June…

Hi @jinali-p (thanks @John Funk ) I suspect this error might be because you are using the third party plugin Tempo to do the logging of work. At the moment, you can't log work with the Tempo plugin via automation: https://codebarrel.atlassian.net/browse/AUT-1269 I may be wrong so it is certainly worth putting a question…

Glad to hear it @Wei_Kong ! Nothing better than when something just works :) 

Hey @Max MacLeod @LIndsay Kiefer At the moment, it is only available on Cloud. I will update you when I learn more about the Server/DC roadmap. Hope that works! John 

Hey @bojan , I hope all is well! * Automation is indeed available inside Jira Core Cloud. However, as you mentioned, there is no Jira Core Premium. * Every instance has unlimited single-project rule executions. However, there are automation limits for global/multi-project rules depending on the plan you are on. (Standard…

Nice! Delighted it is working for you @Will Lu and thanks for sending through how you are using these new triggers. The engineers put a lot of work into bringing it to life so it is always nice to share feedback and show how it helps customers :) Best of luck and give a shout if you run into any trouble! 

Hi Michael, sorry for the late response here. At the moment, you can't do this but we are shipping an improvement to automation in the next month where this will be possible: https://codebarrel.atlassian.net/browse/AUT-888 I have added a note on the issue to update this page once shipped. Hope that helps! John 

@Will Lu - it may be that it is still showing as Bitbucket in the trigger description (should change over to Git Provider in next few hours). However, if you click through you should see the ability to integrate with Github on the next step. . 

Hi all, I am happy to say we have just rolled out the GitHub integration so you can now automate directly from GitHub to Jira using Jira automation. I'll be emailing all automation & Github users at the end of the month to inform about this new feature but in the meantime, seeing as it has literally just rolled out, I…

Hey @radu ciofu , You actually don't need an app to do this if you are in Jira Cloud. (Atlassian acquired Automation for Jira app and it is now part of Jira Cloud natively) You can see how a similar rule would look on this…