Yevhen Rohovets Expert

Hi, Pls check this topics https://community.atlassian.com/t5/Jira-questions/Estimate-field-is-missing-from-Scrum-Board/qaq-p/26215 https://community.atlassian.com/t5/Jira-questions/How-can-I-show-Remaining-Estimate-in-Backlog-view-instead-of/qaq-p/621055

Hi, You need to use Conditions in workflow transition, for create separate permission per user. Also, check this topics https://community.atlassian.com/t5/Jira-questions/Create-issue-screen-by-user-group-or-role/qaq-p/250948 And…

Nonono, you can not do this automatically, without plugins, for example, Automation for Jira. In my solution, you enter a date when issue transition to status Hold. After that you can see field Date in issues. And, you can create a filter, with notification, when issue have this date field = today, notify user and him…

Uf)) DateTime Picker is fine, for this custom field you dont need Plugins. Also, if it suitable for you, you can use just Date field. About the required field. After creating a custom field, read this article, I think it is good example for you…

Hi, You can create the additional screen, with a custom DateTime field with name "Date restart". After that, create the transition to status Hold, and add in this transition new screen, in this screen make field DateTime a required. In this solution, you get a required field when the user move an issue to status Hold, and…

Hello, For this case you can just use JQL for all issue, what resolved 1 June, something like: resolved >= 2019-06-01 AND resolved <= 2019-06-02 ORDER BY priority DESC, updated DESC After that SUM Story points in this issue manually. 

Hi Also, you can find a partner near you and contact with them. Or choose a some partner for…

Hi. As I know, unfortunately, you cannot do it out of the box. You can edit bulk issues in the Issue navigator (on right and top side interface you can view additional menu with actions). But you cannot unlink all issues in one action ((

Yes, the fields may be different The type of request for the customer may contain all or only some fields from the issue type First, you create an issue type, with the fields you need, then create a request type that is a link to this issue type, and select which fields to show in this type of request for the customer on…

No, only request types are shown on the customer portal. And request types need to have issue type. Issue types this is internal and shows for agents, or your internal users, admins, etc

You cannot create a type of request without selecting an issue type. The service desk should understand how “what” to show the customer’s request for agents) I mean, when you start to create Request type, you have required field, like Issue type

What do you mean by assigned to the project? In the notification scheme, you can make sure that when something happens to the task, all users of the project receive a notification about this, for example, by making a special role, assign it to all the necessary users in the project and change the notification scheme. But…

Yes, if the account is working and you can continue to work, this is normal. Just write to support if nothing changes within 2 days

Hi, For adding a new type of request to Service Desk for customers you need to Create request type. during creation, you must select the issue type. The issue type can have a different workflow, screens, fields, for each issue type. Create a new request type means to add a new request to the portal, customers will be able…

Hi You can use the macros Page index and Page tree. They create a list of your page in current Space. But you can not use some macros for All Spaces in 1 place

Hi, Do you say about this plugin or some native solution? if not, try this https://marketplace.atlassian.com/apps/1216484/google-drive-docs-for-confluence?hosting=cloud&tab=overview

Hi, in your workflow, some transition can have conditions (for example "Transition available if user have role Developer") Also, in your permission scheme, some role can have not permission Transition issue Check this post https://community.atlassian.com/t5/Jira-questions/Issue-cannot-set-in-progress/qaq-p/193039 And…

Now you upload screenshots from JIRA, not from Confluence. In Jira, in board screen, you see some items from the menu left. In screen view or different screen settings, you see the menu on the top In Confluence, you see a tree of items on left (in view mode), and bread crumbs in edit mode. Atlassian doesn't give you…

Hi, This screenshot means that when a new task is created, a notification about this will be received to: * All watchers in this issue (if this field is not empty) * User in field assignee (if this field is not empty) * Reporter this issue * Users, who have a role "All changes notification" in this project * Users, who…

Hello Unfortunately, you can’t change the navigation in read-mode, out of the box for sure, maybe there are plugins but this is not for sure The second screenshot shows the navigation in edit mode, you cannot change it either, and it will only be such in edit mode

Hello, I believe you can find answer in this topics https://community.atlassian.com/t5/Jira-questions/How-do-you-set-up-your-Jira-project-for-smart-commits/qaq-p/780749 https://community.atlassian.com/t5/Bitbucket-questions/Transitions-with-Smart-Commits/qaq-p/904266 Hope, this is helps you

Good day, This is a bug of the new version of the service desk. We sent a support request and after some emails, Atlassian created this bug https://jira.atlassian.com/browse/JSDSERVER-6498 If you have access, then you can parse access and change translations in the service desk in .jar files If the option now to fix this…

Добрый день, это ошибка новой версии сервис деска. Мы отправили запрос в поддержку и после длительной переписки они создали этот баг https://jira.atlassian.com/browse/JSDSERVER-6498 Если есть доступ, то вы можете разобрать доступ и изменить переводы в джарнике сервисдеска Если вариант сейчас исправить этот баг через…

Thank you, use it)

There is a possibility that you do not have rights to delete) If you have full rights, then you should see the delete button in the same place where you see the transfer options, and others

@Petter Gonçalves Your answer answers one of the cases, thanks! But maybe you know what to do in other cases (so that I do not create new questions)

Hi, yes, I have several cases: 1) Migrate one project from server to cloud 2) Migrate all instance from server to cloud 3) Also, I need to migrate from cloud to server (thank for answer) In all cases plugins a not migrate with information. So, if I use, a Workflow extension in my Jira Server project, for example, how I can…

Hello, I'm not sure if you can convert page type The easiest solution is to copy the necessary content and paste it into the Page that you will recreate Atlassian wont was create featured like this) https://jira.atlassian.com/browse/CONF-16142 

Hi, Yes Try 2 steps: 1) clear the cache in your browser 2) change your browser=) Often there are cache errors that prevent Atlassian products from working properly.

I like cacti. They are unpretentious, they are beautiful and no cat can chew them) In addition, if you have a cactus at work, you automatically become both a serious and creative person, I love cacti.