Yevhen Rohovets Expert

I think, its because you try to sign up with an account, which is not created in Jira yet. Try to contact your Jira team and get info about your account in Jira

Hi What you mean about "email from my Jira team" If you get an email, you need sign in and create a password for email, where you get an email from Jira team So, if you create a new account with a different email (supachaiswng@outlook.com) - then, you can authorize to Jira

Hello Well, so that you can assign a task to a user, he must be logged in at least once, before that, his account is not active and the Jira does not allow you to select such users for tasks or filtering

Hi, Out of the box, you can use field "label". It is not a typical selector, but this field can have some items, and users can add another item to choose

Hello Typically, product transitions in read-only mode. You cannot edit or change anything. For example, in Jira, after the license expires, you can only look at tickets, and nothing more This all applies to the cloud and data center versions. Nothing will change for the server, only the Atlassian does not guarantee…

Unfortunately, out of the box Jira can not do it. You can try to use the plugin Automation for Jira And create a Manual trigger for creating an issue with the field, what you need copy form another issue. Also, you can write a script for this, with Power Script or ScriptRunner plugins, but I don’t know how this script will…

Hi, You can see this information about Organization on admin.atlassian.com > Settings > Administrators > Add administrators. But, if you have not permission for this - write to Atlassian support, and after some steps and verify the information they can help you.

Hi For this case, you can use the plugin Automation for Jira And create a Manual trigger for creating an issue with the field, what you need copy form another issue. Out of the box Jira cant copy/clone value from the custom field (unfortunately) Also, yes, you can write a script for this, with Power Script or ScriptRunner…

@Andy - PTC Redundant Yes, thank you, it will be very helpful And thank you for the article:)

@Andy - PTC Redundant Thank you for your comment! At that time, we did not use any Power-Ups, now I work in another company, we use Trello for other purposes, and here we use the Power-Ups to integrate Trello with the calendar (because for some reason we don’t receive notifications when the Due date comes in Trello)

@Andy - PTC Redundant I write an article about the development team in Trello https://community.atlassian.com/t5/Trello-articles/How-to-use-Trello-to-organize-the-work-of-a-small-development/ba-p/1180295 Also, I liked different topics about empower Trello, such as Zendesk, Start and end dates within custom…

@Andy - PTC Redundant well, in this section I like some topic what interest for me, thank you for approve)

Something I did not understand, but where can I find things that I can choose for interest for me?

Well, if it possible: December 20)

Nice, exactly what I need, thank you!

Hi, You can use Sprint report, and choose sprint, what you need, in the dropdown. Check this article

Hi, You cannot add comments directly to pictures from a box in Jira. You can get out of the situation in several ways: 1) Add a picture as an attachment (it should already have numbers), write a comment with a list of comments and add a link to the picture in this comment 2) Add a picture to the confluence, and place…

Hello It looks like you need a selector type field, the values of which someone can add without admin rights to the entire Jira, is that so? If not, then the usual text field is suitable for you: someone fills it, and the information is stored in it :) In fact, for such a large block of information as "customer…

Unfortunately, out of the box, there is only the "task change" event and if it is completed you will receive an email. If 5 changes are made at a time, and the Save button is pressed once, you should receive one email, otherwise, there will be 5. You can limit/expand the capabilities of notifications, for example, using…

Hah) What about new Confluence?

Also, check to please Resolution field for all issue in status Done. If Resolution is empty Jira thinks then the issue is not complete and moves it in another sprint. You can add Post function for transition to status Done, and get Resolution = Done/Close/Complete

Hello, There are several options for the development of this case: 1) Categorize your typical applications and create a request tree for users on the Service Desk. Then you will create tasks with the same name and it will be easier to search for them. 2) After creating issues that are interconnected, in manual mode, you…

Sorry, there is no way to see the default person in Jira in one place. You need to go into settings for each project and go to the Summary tab. There you will see the default assignee

Hi, Jira has just this documentation https://confluence.atlassian.com/jirasoftwarecloud There are no fixed best practices regarding functional testing after any customization. So you just need to follow the logic: 1) check workflow 2) check the screens of the tasks you are changing 3) check the availability of a new type…

Hi, For use custom field you can use field_id, you can find it in Issue navigator, when you select your custom field, in the filter you can see id. After that write it in your IF construction. More info about the custom field in this topic For you several conditions or several THEN you can create as much as need…

Добрый день Confluence можно купить тут https://www.atlassian.com/software/confluence Есть серверная, клаудная и датацентр версии, там же в разделе Pricing можно посмотреть цены для каждого. Если планируете покупать большие объемы, то найдите локального партнера, чтобы он смог оформить закупку и возможно сделать скидку для…

Hi, you can do it with a security scheme. It is described in detail how to do this in this article, please check them. And check this: 1) https://jira.atlassian.com/browse/JRASERVER-34389 2) https://jira.atlassian.com/browse/JRASERVER-31720 I hope it helps to you)

Hi. This is a "feature" of Сonfluence) Check this topic We try discussing this moment in this topic I hope it helps to you

Hi, if you have now Confluence, you have support from Atlassian. For your case: 1) You should create a ticket in support when the support sales team can help you 2) In your billing interface in the owner’s account, there is billing information, perhaps for cloud, Atlassian added a checkbox/switch to select the type of…

You can create any custom field and get him the name "Currency". Jira will handle it like any other number field. Out of the box Currency not available. For example, you create Custom number field with name "Price $" Also, I find this plugin, but I did not used this…