Dave Mathijs Community Champion

Hi @Deepthi , Restoring a project from Jira Cloud to Jira Server You cannot import a project directly from Jira Cloud to Jira Server — the importer will display errors about version mismatches. If you want to restore a project from Jira Cloud to Jira Server, follow the steps below: 1 - Install a new Jira instance (in…

Hi @Judah Rauch , have a look at OAuth 2.0 (3LO) apps 

Hi @Mihir Ruparelia are you using the same email address for more than 1 service project?

Hi @SARAH CHEN , can you be a bit more specific? Have you moved the issue to another project B or from another project A? Is the issue not showing in Project A or B? In which backlog do you see the issue?

Hi @abhishek_gupta Welcome to the Atlassian Community! When moving an Epic, you have the possibility to also move the issues in the Epic, click on the link Move child issues.

Hi @Tim I would suggest to split the issue into an analysis issue and a development issue if you want to track estimations separately. Both are standard issue types under an Epic. In that situation, each issue type will have their own Original Estimate/Remaining Estimate and Time Spent. An additional advantage is that you…

For that to be enabled, you need to create an organisation and add all users as member.

True, thanks for the reminder @Vamsi Kandala ! Here's the documentation article: Set retention rules to delete unwanted data

Curious about how the TEAM aspect in Atlassian products will evolve and become much easier to manage as there are way too many Team fields right now, each with a different function.

@Kelsey Van Scoy Count me in, I RSVP'ed.

Hi @Fleur Post welcome to the Atlassian Community! ScriptRunner for Confluence has a Bulk Delete Attachment Versions built-in script.

Hi, if you're looking for drill-down reports, you might want to look at third-party app eazyBI Report and Charts for Jira to meet this requirement. These are not available out-of-the-box in Jira.

Can you elaborate a bit on the use case? Why are you trying to create JSM requests in bulk? What is the source? Are they monitoring alerts?

Hi, I believe this can only be done by creating a custom field type email and have the entered value copied to the request participant after issue creation using an automation rule. I too wish one could simply have the Request participant field available during issue creation. Unfortunately, all of the submitted JSDCLOUD…

Great to hear you found out the cause and was able to fix it.

Hi @Sreenadh Does your issue have subtasks?

Hi @pedro.portillo.chum are you using a bookmark to access this queue? Can you find the queue via Manage queues? When a queue is deleted, this is permanent, it cannot be restored. You'll need to re-create the queue with the same filter criteria.

You're welcome, great to hear you got it sorted out.

HI @Swaroop Kumar a queue is nothing more than JQL query with filter criteria. You "move" the issue from one queue to another by changing a value (status, custom field, ...) in the issue that meets all criteria of the queue you want to move the issue to.

Hi @rbalamu2 In the Workflow Scheme, add the existing (inactive) new workflow to the workflow scheme. Then, choose the mapping, i.e. "All unassigned issue types". After confirming, you may need to map old statuses to new statuses. Let the mapping finish and acknowledge.

Hi @Neil Woodgate welcome to the Atlassian Community! Your own suggestion is the correct one and will be the best option. Just choose a Space Key that won't conflict in the old and new instance. You can move the pages from the imported space to the correct space afterwards.

Hi @Emil Petersen welcome to the Atlassian Community! There's an Atlassian Community Event (ACE) today about this topic: Atlassian Cologne presents automating issue creation in Jira Cloud using Python 

I guess you need to get in contact with support as the "FSN ID" is probably an internal identification. Is it a required field on the the request form in the customer portal or do you need this id in order to authenticate?

Hi @Robert Varadi A third-party app like External Share for Jira could meet this requirement. As issues are updated constantly, you don't want to overload external parties with all these updates.

Hi @Guðni Kári Gylfason here's an overview of the feature parity between Server/Data Center and Cloud: Tempo Timesheets Server/Data Center vs. Cloud The Utilization Report is tracked in Tempo Idea T-I-143

Hi @Wani, Yash welcome to the Atlassian Community! You can create filters for these criteria, share the filters with the PMs/Owners, add the filters to a dashboard an create a subscription to be sent on scheduled dates/days.

Hi @Ian Bamforth , your email requests have a different Request Type than the customer portal submitted requests.

Hi @Ashi.Lavanya welcome to the Atlassian Community! A couple of questions: * Do you have any subtasks which are not in status Done? * Do all issues have a resolution set in that status? * Is the Done status mapped to a column in the board? Is it the utmost right column? * Are you using a company-managed or a team-managed…

Are you sure that you are using the correct 'Start date' field? Do you perhaps have any other custom fields with the same name?