Dave Mathijs Community Champion

Hi @Linda Korpås welcome to the Atlassian Community! Has that external user been added to a Role in the team-managed project (under Project access). If yes, to which role: Viewer, Member or Administrator?

HI @Virpi Mehtälä welcome to the Atlassian Community! Advanced Roadmaps is only available for Jira Data Center. Are you already on Data Center or still on Server?

Hi @Matthias Gaiser _K15t_ I just installed the app on my personal site for testing and review. When you delete a project via the app, it is deleted immediately and cannot be recovered from the trash, correct?

Hi @ssuhas91 Please read through What are customers and organizations in your service project to determine the best strategy for internal or external customers.

Hi @AVB The only way to visualize additional/custom issue types in a plan is to use either a standard/base issue type linked to an Epic or a sub-task issue type.

@Fabio Racobaldo _Catworkx_ I used to own the Carrera Targa Florio 124 race track, this started my love for Porsche.

Thanks for the quick feedback. If customers are able to create their own accounts, I suppose you have an approval step by either having someone approve the request manually or by confirming the email address? Unless there's an explicit requirement for customers to create their own accounts (because it's a public portal for…

That was a full-packed round-up @Jimmy Seddon , well done!

Hi @Yatish Madhav A couple of questions: * How many service projects (portals) do you have? * How many customer accounts are we talking about? * Are they portal-only accounts or atlassian accounts or both? * Are you using SAML sign sign-on? * How are the customer access settings configured? Are customers allowed to create…

Hi @Skander Ayari welcome to the Atlassian Community! As apps in Cloud are managed by the vendors, it's best to contact them directly to ask what the possibilities are. Most of the vendors have data analytics so they can check how the app is used on your site.

That depends on the requirements, within the same project: * Which issues do you want to appear on board A? * Which issues do you want to appear on board B?

Hi @CostaM These are the possibilities in Server/Data Center: Configuring email notifications Third party-app Email Digest may meet your requirements

Hi @Nicky Ilsley welcome to the Atlassian Community! The board or jira administrator needs to change the filter of the boards and separate issues for board A from issues for board B.

Hello @[deleted] welcome to the Atlassian Community Make sure that statuses in To Do (grey color) / In Progress (blue color) categories clear the resolution via a post-function.

Thanks for pointing out this app @André Ulrich . The Atlassian Companion was free though.

When you go to Project > View all projects you can see the Lead for the project.

Hi @Polina welcome to the Atlassian community! You can have a project admin remove your from a project role the gives you access to the project.

Hi @admin good question, I guess it's because it needed to be installed locally and there's no real support for it. There are smart links for a number of non-Atlassian products, but not for Microsoft Office. Editing an uploaded Excel-sheet with versioning in Confluence is still so not-user-friendly.

I just joined this group, so commenting on an old but still featured post, here's mine: https://www.linkedin.com/in/davemathijs/

Interested and opted-in, thanks for sharing @Viktoriya Borisova 

Hi @chaitawat_pun Make sure you split the screen scheme for your issue type(s) into 3 issue operation screens: * Create issue screen (for customers/portal users) * Edit issue screen (for agents) * View issue screen (for agents) You put the editable fields on all 3 screens and the non-editable fields only on the create and…

HI @Prathima Katkuri welcome to the Atlassian Community! A sub-task issue type is usually not a story. The story is the parent issue type, and the sub-tasks within the story are the children. Could you please explain in a bit more detail what issues you are searching for in your query?

@Balaji Shriram Murkute Resource capacity planning in Advanced Roadmaps is not individual, only on team-level. See Manage capacity in Advanced Roadmaps for more info.

No, see the first bullet point. See Migrate users and groups with with JCMA for more info about cloud migration

Hi @Ma_GD , Here are some articles for reference: * Create, edit, or remove a user * How do I disable/remove inactive/active users in bulk If you do want to delete a user, you need to keep a few things in mind: * You can't delete a user from within Jira if you're using External User Management. However, you can deactivate…

Hello @Ethan Greene welcome to the Atlassian Community! What is the trigger to add a specific label to the issue created? A keyword in the summary or description?

Hi @Markus Homeister I just disabled the Backlog on my kanban board to reproduce the issue. I only needed to click 'Not now' once, it doesn't re-appear again.

You too Silke, hopefully it gets fixed soon. 🤞🏻

Hi @Ida Giersing , why not simply have the use select one or more values from the multi-select-drop-down directly instead of typing it in the Description field?

In this case, I would submit a support request with Atlassian directly as the conversion seems to have been rolled out to your site, but gives this error.