Dave Mathijs

Pricing is out of this world 😱 , especially when only available for and limited to already expensive Premium/Enterprise plans, only covering specific app data, not covering user-installed connected apps data (f.e. critical Tempo worklogs) and other limitations/restrictions.

in Never lose a workday again: Atlassian Backup & Restore for Cloud is here Comment by Dave Mathijs February 6

Although I welcome this feature, I still have the feeling there's too much white space (white noise?) on Confluence content, especially Databases. And I haven't even opened the Jira 'can (of worms)'...

in 🔍 What if Atlassian released a new New Compact Density Feature and didn't tell anyone? Comment by Dave Mathijs February 6

I totally agree with all of the feedback by @Dirk Ronsmans +1

in You can now automate your workflows with Atlassian Teams! Comment by Dave Mathijs February 5

Hi @Lautaro Gonzalez Scholtus Welcome to the Atlassian Community Forums! Bitbucket is unifying its navigation design with the rest of the Atlassian platform. February 24, 2026 is the end of the transition period, with no more ability to go back to the old navigation. To send feedback to Atlassian, select the "Give…

in Bitbucket is not Jira, it is not Confluence, it is for developers. Comment by Dave Mathijs February 5

Hi @Tori Stitt Will Assets still be listed as a separate app of the Service Collection now it also can be linked to Jira (Teamwork Collection)?

in Assets is now part of Service Collection Standard Comment by Dave Mathijs February 5

Hi @Saranya Sankaranarayanan I'm not aware of any upcoming release for this suggestion.

in Confluence Databases: Restricting Edits & Getting Real‑Time Update Notifications Comment by Dave Mathijs February 4

In 2001, I was working as a service desk agent for Cegeka, as a contractor for IBM Global Services, in Diegem, Brussels, Belgium providing 24/7 first line support.

in Throwback Thursday: what were you doing 25 years ago? #TBT Comment by Dave Mathijs February 2

Hi @Mariya Vekshyna Are you unable to select the vector file when you click on Whiteboard import (Import a wwhite board from other products)? What is the error message you are getting? In Miro, you must Save as image to import editable elements to your Confluence whiteboard.

in How to import a svg file from Miro to Confluence whiteboard Comment by Dave Mathijs February 2

Thanks for sharing these in one post @Kat Breeggemann !

in Attend a Live Lab with Atlassian Experts Comment by Dave Mathijs January 28

Hi @Kellcie Fields I use my personal email address in the Atlassian Community Forums, but was forced to provide my work email address for the webinar. Am I still eligible for the community badge?

in Calling all Atlassian admins and IT security professionals: virtual cloud security event! Comment by Dave Mathijs January 28

Thanks Marc. My question was actually for the Atlassian Team as I haven't seen many new capabilities for Plans lately. Hopefully, individual capacity planning will be available soon. I also hope for more PI planning related features in the Program Board. Custom work type hierarchies would be the icing on the cake.

in Jira Plans roadmap for 2026? Comment by Dave Mathijs January 27

Hi @Ellery Tsai welcome to the Atlassian Community Forums! Please read the following statement from the Developer Community posted last September 2025: https://community.developer.atlassian.com/t/coming-soon-native-single-sign-on-in-atlassian-crowd-7-1/95088

in setting up Ansible automation controller authentication for Crowd Comment by Dave Mathijs January 22

It's no longer in use and I haven't even tried to boot it up, but the oldest electronic equipment I still own is a 1977 Conic MPC-862C Programmable TV Games console.

in Throwback Thursday: oldest electronic equipment still in use? #TBT Comment by Dave Mathijs January 22

Hi @Omri Lavi if my answer helped you, please confirm by clicking the green 'Accept anwer' button, thanks.

in Screen recordings don't show highlights for mouse clicks Comment by Dave Mathijs January 22

Correct (after moving the items from Project A to Project B)

in Using Filter of Project A in Project B Comment by Dave Mathijs January 21

Hi @Saranya Sankaranarayanan welcome to the Atlassian Community Forums! There are no 'granular permissions' for databases in Confluence Cloud Lock your database structure The lock structure feature helps safeguard your database fields from accidental changes while allowing users to add and edit data entries. How to lock…

in Confluence Databases: Restricting Edits & Getting Real‑Time Update Notifications Comment by Dave Mathijs January 21

Hi @Bhagyesh Dave Moving work items from one space to another is independent from the Board. A board has a board filter and a location. * Move your work items (in bulk) from space A to space B * Create a new board or change the board filter located in space B to show all work items from space B. Even if you delete space A,…

in Using Filter of Project A in Project B Comment by Dave Mathijs January 21

Hi @Markus Roppiler Not sure if this documentation article can answer your question, have a look: Advanced PDF export customizations

in PDF export template: Header & footer margins Comment by Dave Mathijs January 21

Hi @Omri Lavi which plan are you on? This feature is only available for Loom Education, Business, Business+ AI and Enterprise users. This feature is only available when recording with the Loom desktop app. If you're using the Chrome extension this feature will not be present.

in Screen recordings don't show highlights for mouse clicks Comment by Dave Mathijs January 21

Hi @Karrie Kam This research opportunity dates from 2 years ago. Are there any active or upcoming research opportunities for Compass?

in Looking for candidates for upcoming Compass Research Comment by Dave Mathijs January 21

Hi @Murali Ganesh Chitrothu welcome to the Atlassian Community Forums. Jira Cloud offers a variety of reports for scrum spaces (see below). You can use any of these reports to provide feedback to the stakeholders. Reports for scrum spaces Burndown Chart Applies to: Sprints Tracks the total work remaining, and spaces the…

in when sprint completed, i want to send report to stockholders Comment by Dave Mathijs January 21

Hi @Brandon Elie Have you looked at the following documentation article? Integrate with Datadog

in DataDog Integration Comment by Dave Mathijs January 21

Hi @Irene I recently created an Atlassian One environment, but I don't see the revamped Plan settings sidebar menu yet. What could be the cause?

in What you’ll find in Plan Settings - New capabilities and updated designs Comment by Dave Mathijs January 21

Hi, are you able to find the user accounts in the "regular" directory?

in Request participants list incorrect Comment by Dave Mathijs January 19

Hi @Hester James The Request Participant field uses Atlassian's user identity directory, not just the JSM project/space customer list. When you delete a user, remove a customer from a project or deactivate a user, Atlassian retains the user record (often shown as Former user) to preserve work item history, audit logs,…

in Request participants list incorrect Comment by Dave Mathijs January 19

Hi @Max Parrish Are there any CSM Live Labs planned for Customer Service Management (CSM)?

in Atlassian CSM Live Labs, January 2026: Interactive and Practical sessions, for the whole team! Comment by Dave Mathijs January 19

Hi @Uhl, Kevin-Daniel What Confluence can do with TIFF * Attach a .tif / .tiff file to a Confluence page like any other file * Show a file preview Known limitations * You cannot display a TIFF file inline directly on a Confluence page. Confluence only renders GIF, JPEG and PNG * Because Confluence relies on the browser's…

in Preview unavailable for .tiff images Comment by Dave Mathijs January 19

Hi @Stefan Schumacher The documentation article Create, edit, or delete change windows does not provide any information about the options available for a repeat change window You can only repeat it every x Day/Week/Month/Year but not specify f.e. "every second Tuesday of the month" I propose to submit this as a suggestion…

in Setting up repeating change windows in the calendar. Comment by Dave Mathijs January 19

Hi @Dusan Spaic maybe this documentation article can be of help: Create work items with the CSV importer This should allow you to import (additional) work items into an existing service space. From what I can see, there is no limit on the number of records you can import.

in Importing > 6000 requests from csv into a service management project Comment by Dave Mathijs January 19

Hi @Matteo Vecchiato , thanks for your answer. I found out that CSM is for portal-only accounts only. You can not add a customer with an Atlassian account to a CSM customer experience. We have several use case where both external as well as internal customers access the same portal. Your suggestion about cloning work items…

in CSM & JSM: How to create the best of both worlds? Comment by Dave Mathijs January 19

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