Dave Mathijs Community Champion

Come on people, keep those likes coming ... Patrick Star will thank you.

You could - temporarily - add a self-reflecting transition (only available for Jira Administrators) from status Closed to status Closed (and remove it afterwards). This should trigger the SLA I believe.

Hi @g_halilov Welcome to the Atlassian Community! Have you been granted the Browse users and groups Global Permission?

HI @Daniel Jones Have you added both these conditions now?

Note that 'Roadmap' in the sidebar of a project will be renamed to 'Timeline' soon.

You can no longer buy apps for Server (you indicated you are on Server, not on Cloud), so that won't be possible unless you would switch to Data Center. This app may meet your requirements: Translations for Confluence

Hi @Dorothy Callahan you would probably need a third-party workflow function extender (f.e. ScriptRunner, JMWE, JSU, ... ) to meet this requirements as it isn't available out-of-the-box.

Hi @muskan yadav welcome to the Atlassian Community! Have a look at Installing a Language Pack (for DC/Server) for more info. Or is your question related to something else like displaying the same content in different languages on a single Confluence page?

Iced coffee, yes this!

Here's the link to the form: https://support.atlassian.com/contact/#/

Why would you make a customer a Watcher on an issue? 🤔 Watchers are for internal users/agents, Request Participants are for (portal-only) Customers. Quite a complex "workaround" if you ask me.

In that case, you'll need to create an organization and add all customers to that organization. Attention though, also all updates (and notifications) will be shared with ALL customers, this might not be what you want. You can find more info in this documentation…

Hi @Julia welcome to the Atlassian Community! You can drag and drop the shortcuts to change the order of the shortcuts. Hover over the Action button (...) to the right to either edit or remove the shortcut.

Hello @Cédric Haté welcome to the Atlassian Community! By default, a customer can only see their own (created) requests. They may see requests that have been shared with them after creation. Do you want a customer to see all requests or not?

I am unable to reproduce the issue. I created a Team-Managed Scrum Project and added 3 Stories to the backlog. I am able to rank the issues within the backlog.

Hi @Stefano Berretta welcome to the Atlassian Community! Do you have Jira Software application access (member of the product access group) as well as the Edit Issues permission for ranking? Are you on a company-managed or a team-managed project?

Hi @Peter Kilmartin welcome to the Atlassian Community! Although I understand your business requirement, why would you need the old issue key in the Summary of the new issue key? What added value does it provide for either the Reporter or the Assignee to know what the old issue key was? Adding a comment to the issue as…

For me it was the Monsters of Rock Open Air festival in Kiewit, Hasselt, Belgium in 1991 (even before Pukkelpop landed there) Seeing those rock/metal bands live for the first time is unforgettable and a carved memory forever. * AC⚡️DC on one of their best tours ever * Metallica who had just released the 'Black' album and…

Interesting ... stranger things Have you tried clearing the browser's cache?

@Thokala Suneetha If you are using parallel sprints, make sure this global setting is enabled. Enabling Parallel Sprints * Log in as a user with the 'Jira Administrators' global permission. * Select Administration ( ) > Applications, then scroll down the page to the Jira Software section. * Under Jira…

Hi @Roger A personal view: There is a grace period between Resolved and Closed where a customer can re-open a ticket if the issue is not resolved or if the request has not been executed correctly. In that case, the ticket is re-opened. Automate that tickets in status Resolved without feedback from the customer are Closed…

@Andy Gladstone Do you need help with moving all current posts to the new group?

A good step forward @Monique vdB I suppose this posting in Community Announcements is limited to Atlassian Team members?

The implementation process of these 2 macros is way too complex. If you need an additional property, you will still need to manually add the new property to all the tables of all the pages where the page properties macro is added. I wonder if the introduction of Confluence databases will finally solve this issue.

Great addition @Jaime Netzer ! Finished the course, this was very welcome and still is confusing sometimes. I will probably schedule this one for a next certification.

Awesome @Darline Auguste , wonderful picture with that elephant.

@Kieren What is the current roll-out status of this announcement? I'm still seeing the current/old roles Basic, Trusted and Site administrator.

Yes, the Save me a Seat badge is indeed awarded automatically now, just confirmed. Thanks @Monique vdB 🙏🏻💙

You cannot switch project type. In that case, you'll need to create a new company-managed project (with a different project key!) and move all issues from the team-managed project to the company-managed project afterwards (with limitations). There's no possibility to get more settings. This is another reason why I stay…