Dave Mathijs Community Champion

Hi @Gabriel Aklin , you are correct. Turning on the global permission for anonymous access does not make every space public, only the space(s) where you specifically allow anonymous access. The other spaces will not be public by default.

Hi @Robert Borger , first of all, welcome to the Atlassian Community! Have a look at this page in the documentation: Permissions and restrictions Depending on your role within the page, space or site, you may or may not be able to grant access to a page for a user. Best regards, Dave

Hi @Janet Shuey , after pasting the link on the first line and entering the text to display on the second line, you hit Enter to save.

@Sejal As you said, since the user is not on your domain, so you cannot manage his account. The Org Admin of his domain can though.

Hi @Mark Jenkins , What kind of reports are you looking for? Jira Work Management (Core) offers predefined reports for issue analysis and forecast & management, available via the Reports link in the sidebar of your company-managed project. These are not agile reports as you don't work with a scrum board or sprints in these…

@Sejal This would mean that the user's domain is managed by his organization and he should ask his Org Admin to update/change his name. 

Hi @Ifran E , Do you mean you want to show the status of your workflow to your customer? Your customer can follow the status of his request in the customer portal. When editing the fields of a request type, there's a second tab called Workflow Statuses where you can change the status name shown to the customer. If this is…

Hi @Sejal , Does your organization use a verified domain? Are your the Org Admin or a Site Admin only? Thanks for your reply, Dave

Hi @Jeremy Joseph , You account might be managed by your organization. Have a look at the following article and ask your Org Admin to make the necessary changes. https://support.atlassian.com/user-management/docs/make-changes-to-a-managed-user-account/ Best regards, Dave

Thanks for the clarification Iain!

Jack has given you the correct answer below.

Hi Tracy, Can you share the JQL of the filter you've written? Thanks, Dave

Hi, Have you tried a JQL like issueFunction in linkedIssuesOf("is blocked by") or issueFunction in linkedIssuesOf("blocks") ? You need to use the inward/outward description of the corresponding issue type link. Give it a try, Dave

Hi, The board admin can reopen a closed board, see: https://help.trello.com/article/781-reopening-a-closed-board Let me know if it works, Dave

Hi Thiago, please check the Board Settings > Columns and make sure all Statuses correspond to a column in your Board. Use the Kanban Backlog for your first status. Can you try, check or post a screenshot of you board column settings? Thanks to confirm, Dave

Hi David, make sure that the DONE status sets/has a Resolution. Can you check your workflow and confirm?

Hi, You can configure the field layout in the issue view: https://support.atlassian.com/jira-software-cloud/docs/configure-field-layout-in-the-issue-view/ Give it a try or provide additional context as we don't have access to your project(s) by default. Dave

Hi DJ, I'm interested in early-access/trial. Thanks, Dave

Hi, Please have a look at the following KB article: Change Atlassian account email addresses Hope it helps and solves your issue, Dave

Hi, Are you using a filter? (the screenshot does not include that part of the menu). Is the issue within the scope? See Plan settings (configure) > Source Data > Issue sources. Thanks to confirm, Dave

Hi, Experiencing the same issue. I change the Help Center Announcement subject and message (because a test message was set), click on Save changes, receive a short pop-up window that changes were saved successfully. The subject and message are no longer there, but when I refresh the page, they are again.

Hello Angélica, Thanks for confirming. Kind regards, Dave

Hi Klára, You can set up multiple kanban boards for the same project. From the Kanban board view, select the active board and click on the dropdown arrow. Then, click on + Create board to create a second board. In the 'Create a board' dialog window, Click on 'Create a Kanban board'. In the next 'Create a board' dialog…

Hi Albert, you can't use labels as a way of restricting access to an article. For example, if you create a knowledge base article and add the label "display", and then create another article and don't add the label "display" – the page without the label will still display in the search. Adding labels are a way to filter…

Absolutely fundamental, a must-read and apply. Thanks @Tomáš Vrabec for the reminder.

Thanks for sharing your YouTube channel @Bogdan Gorka, I subscribed.

@Ivan Lima I agree with you on that one, very useful!

"If a page is edited later on, the latest approved version remains in the Published Space, while the version in the Draft Space returns to the ‘draft’ state, ready for another round of approvals." @Lua_Boschman__Comalatech_ Is this also possible within the same space?

Great feature, please change 'Notifications' to 'Internal Notifications' for classic JSD projects as well.

Hi Nick, will 'Automation' and 'Project automation' in cloud project settings be merged at some point in the near future?