Dave Mathijs Community Champion

Hi @Emiko.Takubo welcome to the Atlassian Community! Can you please confirm which third-party app you are using for page approvals?

Hi @Debadatta Dutta welcome to the Atlassian Community! I never noticed this, but it seems it's impossible to nest 2 different macros. However, there's a suggestion you can vote for: CONFCLOUD-67862

Maybe this KB article can help you: Update Insight object attribute values using automation

Is your stock count a jira custom field or an attribute of the object?

Hi @JH You can associate several projects with the same permission scheme. If you grant the necessary permissions to a group (containing those users), they'll get the necessary permissions for all of the associated projects.

@kiranmai.genkolla Has the Severity custom field been added to the create/edit/view screens of the target project screen scheme?

Hi all, just dropping by to say hello and getting to know the Communiteam! Enjoying my first steps in completing the 60-day ACL onboarding.

Hi @Per Lundevall , welcome to the Atlassian Community! When you complete a sprint and it has incomplete issues, there are 3 options: * move the issues to the backlog * move the issues to any future sprint that's already created * create a new sprint and then move the issues to the new sprint. Which option did you choose…

Hi @Gianluca Folla , welcome to the Atlassian Community! You are correct, connection to an identity provider like AD or AAD is only possible via Atlassian Access. However, Jira Service Management customers that submit tickets are not counted toward the Atlassian Access bill. Only Jira Service Management Agents that log in…

Hi @Fabre Lambeau welcome to the Atlassian Community! I just created an automation rule on my own site and it works. * When: Manually triggered * Status equals To Do * Then: Edit Issue fields Flagged (value Impediment) Can you (or a Jira admin) check if you have a custom field with the same name 'Flagged' (type Checkboxes)?

Thank you for sharing @[deleted] ! I didn't know such an app existed for Cloud as well.

Hi @Sheral Hewes , Customer Request Type is an essential field in JSM. Can you share a screenshot please to indicate how Extension for JSM creates another custom field?

Hi @fabrizio.antonioli welcome to the Atlassian Community! Based on the URL of your site, I suppose you are on-premise (despite the cloud tags). For Server, there's a third-party app to help you convert absolute links to relative links. Have a look at Page Links Validator/Converter If you ARE on cloud (this means that the…

Sorry, then I understood incorrectly. If you want to restrict issue view for some agents after issue creation, then an issue security scheme with a security level is the solution. Here's a link to the documentation: Configure issue security schemes

Hi @Paulo Martins , You can either create a separate service project with those limited request types and limit access to this portal to your L2 agents. Or you can hide these request types from the current portal and have the L2 agents create the issue/ticket directly in Jira. Security levels are used in issue security…

Hi @Sjoerd welcome to the Atlassian Community! The documentation page on how to change your site logo doesn't mention any specific requirements. What's the size of your logo? Is it .png or .jpg?

Hi @François CLEMENT welcome to the Atlassian Community! Normally, it shouldn't take so long to create a new site, glad it is resolved. All's well that ends well.

HI @Ben Thoma , that's good news indeed. Practical question though: Why are Cloud Lessons and Data Center & Server Lessons not split into 2 separate courses? Please who might only be interested in the Cloud Lessons cannot complete the course because they need to finish the Data Center & Server Lessons as well.

HI @Becky Mueller , I completed the course and submitted the survey. Thanks for allowing us to participate in the beta test.

Hi @Arnaud Marquis welcome to the Atlassian Community! By referencing an asset on an issue, you actually mean linking an asset to a user, correct? You could try automation to change the status of the asset: * From 'in stock' to 'in use' when an asset is linked to a user * From 'in use' to 'in stock' when an asset is…

Hi @Jeanne Higgins , I feel your pain. There's a suggestion for this, thanks to vote: Allow update of issue status directly on the Advanced Roadmap plan 

@Andie Duframe I'm glad you found the possible root cause of the issue. Troubleshooting can sometimes be hard without actual access to the environment, hence all the different question. Thanks for the link to the KB article. Please let me know if/when it's resolved.

Could you please share the entire JQL of the Filter from your issue source? Thanks.

@Vinoth Faraday PS In which use case would you need this? To describe the requirements for a user story in detail for instance? You can link the issue itself to a Confluence page.

@Andie Duframe Your issue source (you've only used 1 filter) doesn't include the DEVOPS issues, nor the SNJ issues and won't appear on the roadmap. You would either need to add a project, board or filter containing the issues from the other projects as well if they are the child issues of your parent (Demand).

That seems to be the cause of your issue. I added the tag refined to this question, maybe the Marketplace Partner can provide a solution.

@Andie Duframe You need to select those 3 Epics and add them to the Parent (Demand) via bulk operation.

Are all your projects in the scope of your issue source? Does the Hierarchy on the Roadmap tab show Demand to Story? Looking at your screenshot, SPIRESD-1130 is your Demand, right? Are any filters selected in your issue view? Could you add a screenshot of your roadmap?

I just noticed the word Spaces in the left sidebar under that page tree. Is that an app? Are you using Refined?

Hi @Andie Duframe , If your issue hierarchy in AR is: * Demand * Epic * Story (or any other standard issue type) Please note that the link between Epic and Demand is NOT done via issue link in the issue view, but via Parent link in AR only.