Dave Mathijs Community Champion

Hi @aruna_chandu , The third-party app Structure is a nice way to visualize a folder structure or hierarchy in Jira.

Hi @Deborah Keys , welcome to the Atlassian Community! If you define different field configurations, you can hide certain fields from certain issue types. However, if you don't add the field to the screen, it won't be visible either. Can you explain the exact use case? What are you trying to accomplish?

Hi @Paulina Mijal Does your board contain issues of multiple projects? What kind of board is it? A kanban or scrum board? If you have a kanban board, does it have a sub-filter?

Thanks for confirming Leslie.

In that case, I would like you to contact your Jira/Site Admin who should be able to change the configuration for you.

Hi @Luc Evertzen welcome to the Atlassian Community! When you completed Sprint 8, did you move the incomplete issues to Sprint 9?

The URL should look like https://<yoursitename>.atlassian.net/jira/settings/issues/issue-type-schemes to edit the issue types of the issue type scheme associated with the project. Is it possible to share some screenshots of your project config?

Glad to see more options are becoming available. In some use cases, agents might not want to share their public name (i.e. full name) when sending comments to customers. Will there be an option to choose your own display name, f.e. "Dave" or "Dave M." instead of "Dave Mathijs"?

Hi @Won C , welcome to the Atlassian Community. About external collaboration and guests: Guests are only available on the Premium plan and count as licensed users. The license is actually the same — what makes a guest a guest is the systemic guest permission. It’s essentially a role.

Go to your project and have a look at the bottom-left corner of the sidebar. It should say either "You're in a company managed project" or "You're in a team-managed project".

No, I don't, maybe support can clarify.

Are you on a team-managed project?

@Garden16_ Have you considered Table Grid Next Generation as a possible solution?

Hi @Jacquelyn Kierna , welcome to the Atlassian Community! I suggest to submit a support request with Atlassian for this issue. Please note that a deleted account cannot be recovered, but the email address used should become available again.

Hi @Pedro Henrique Barreto Carvalho , you cannot increase this number by my knowledge. The more important question is WHY?

That's even a better suggestion @Rilwan Ahmed! 

Hi @aruna_chandu welcome to the Atlassian Community! There are a few possibilities: * Store the video on Google Drive, Microsoft OneDrive, Microsoft SharePoint or another cloud storage and link the URL from the Jira issue * Use Confluence: Upload the video to a Confluence page, link that page from your Jira issue * Attach…

Hi @jcpardo welcome to the Atlassian Community! You can mark one of those incidents as a major incident and update only that one. Have a look at this documentation page: Mark an incident as major

Looking at the picture, you're not using the correct built-in formula, it should be ∑ Original Estimate, not Original Estimate. Does ITPO-3407 have its own Original Estimate filled out (i.e. 1w 4d)?

Does the built-in ∑ Original Estimate formula not work correctly then?

@Jurica Petricevic , how is the hierarchy of your structure designed? Can you share a screenshot? Is your Project-1 the project itself or a project issue type?

Please read the following KB article: Add a comment with the Attachment on the View Issue Screen

Hi @Patryk Gdowski , welcome to the Atlassian Community! You first need to add the attachment and then add a comment to it. See Attaching files and screenshots to issues

Here's the link to the documentation: Add, edit and delete an issue type scheme Please note that you need to be a Jira administrator in order to do this.

Hi @Stuart Rawlinson , the only way it can be achieved is by changing the rank of the issues on the Board view. I agree you should be able to change the rank as well on the Timeline view though.

@Deepak Kandpal Welcome to the Atlassian Community! This is possible. If the issue type Epic does not exist (yet) for your project, have it added to the Issue Type Scheme by a Site or Jira admin. If the issue type Epic already exists in the issue type scheme associated with your project, you can simply create a new issue…

Hi @Jim , there's no undo function for queues, you'll need to recreate it and know the filter criteria.

Hi @Fabian Plattner , you need to be a member of that particular group in order to add it to the view/edit share of your filter.

@Sovaiala Alin What happens if you click on Add a filter and select the parent page in the above search? Then you get no results at all?

The issue could be related to permissions/restrictions. Are there any on the page(s) which contain the keyword?