Dave Mathijs Community Champion

Hi @Irina Pozdnyakova * When the date of the action is <= 7 days ago, you’ll be able to switch between relative and absolute formats by clicking on the timestamp. * When the date of the action is > 7 days ago, it will always show the timestamp in absolute format, as per our design guidelines.

@kriegaex You can hide the Time tracking field from your screens. and use a custom number field instead for Remaining estimate.

Hi @Егор Козлов , welcome to the Atlassian Community! Adding any issue to an active sprint is scope change. Furthermore, issues should not be added to a sprint unestimated. That defeats the purpose of all agile reports. So my answer would be: None.

Hi @mohammed.ziouani , welcome to the Atlassian Community! Are you using a scrum board for Jira Service Management (JSM)? Do you have access yourself?

Hi @Benedikt Roth , welcome to the Atlassian Community! Individual capacity planning is not possible in Advanced Roadmaps, only team capacity planning based planning.

Hi @Yas Saghiri For Jira Software Cloud, have a look at Dynamic Custom Fields for Jira In Jira Service Management Cloud, you can use Forms.

Thanks for the clarification. So you're talking about an integration between 2 separate JSM sites/instances. There are several possibilities, I would recommend contacting an Atlassian Solution Partner in your neighbourhood to help you set this up. Depending on the hosting options, third-party apps like Exalate or Backbone…

@Riku.Kristersson My apologies, I didn't notice you're talking about Jira Product Discovery. I really should pay more attention to Group Name. To be honest, I've never tried this app before, so I'm afraid I won't be able to help you (yet). As this is still in alpha stage, don't hesitate to Give feedback via the link in the…

Hi @shreyas sinha Nanu Welcome to the Atlassian Community! There's no need to assign the task to the reporter when it's completed. The Reporter is the requester of the task (as I see it), the Assignee is the one who executes the task.

Hi @Ardo Panian What to you mean exactly by a "client JSM" and "JSM subscription"? Customers have different channels to submit a "ticket" to their help desk (Jira Service Management service project). Either via the portal (Help Center) or via e-mail. You can set up an e-mail address (f.e. helpdesk@companyname.com) which…

@Ankit Where do you see the epics of all projects? On a board? In a list? Somewhere else? If you create a task and only link to an epic in the same project, then your backlog and agile board will show only those epics provided the filter is set correctly.

Have you added any extra fields to your cards? Have you tried to zoom out with your browser?

Hi @Ingo Wenke , If you're talking about the cascading style of new fields unfolding when answering a question, I believe you can achieve this with either Forms or the Dynamic Forms feature of Extension for Jira Service Management

@Pii If the Reporter or Agents shares the request with someone else by adding a request participant, then that request participant should be able to reply/comment as well. See: What are request participants?

HI @Hannah Lemke , welcome to the Atlassian Community! This won't be possible with the basic reporting functionality in Jira Service Management. I would recommend Custom charts for Jira to have a look if it meets your requirements. They have a playground demo available.

@John Funk More than 100 issues types in 1 scheme on single project?

Hi @Vin Sanchez welcome to the Atlassian Community! In Confluence, all spaces are equal, there is no hierarchy. If the space is available via permissions, then it should appear in Spaces > View all spaces under All spaces with filter All categories. You're talking about copying a space. Do you mean that that space is on…

Also make sure that on your agile board, both Won't Do and Done statuses are in the far right column, so 1 column for both statuses.

HI @Ron Hill , please make sure that status Won't Do has category Done (green color) and sets a resolution (either via transition screen or post function).

Hi @john Booker , welcome to the Atlassian Community! If the basic reporting offered by Jira isn't sufficient, have a look at the Atlassian Marketplace for recommended third-party apps. Some suggestions: * Custom Charts for Jira - Reports * eazyBI Reports and Charts for Jira * Power BI Connector for Jira (if you have…

Hi @Josette C welcome to the Atlassian Community! It seems to me you are talking about the workflow statuses as a timeline. On a scrum or kanban board, you can move add/move/delete columns and then drag and drop the statuses to the desired 'order'. Have a look at the following documentation page: Configure columns

Replace resolved by resolutiondate in your JQL query

Happy to read it's fixed again Nicholas.

Search terms are not case sensitive in quick/basic/advanced search, correct. However, they are in the backlog search, strange as it is, i tested it myself.

Hi @Nicholas Wade , are you talking about third-party app Comala Document Management in Confluence?

Thanks for explaining. So, let's say that you have 2500 pages in your customer-facing spaces. Then, what's next? Is it an audit about the accuracy of the pages, the last reviewed date, ...? What is expected of these results?

Over 100 issue types?! But why? :-) Curious about your use case.

The velocity counts for the active sprint. The issue wasn't completed in the previous sprint, so no increase in the velocity in the previous sprint.

Hi @Ron Hill , please note that keyword search is case sensitive. Have you tried both? If so, I would suggest to submit a support request with Atlassian.

Hi tletourneau@globalvisioninc.com , welcome to the Atlassian Community! What type of agile board do you have? A kanban board or scrum board?