Dave Mathijs Community Champion

Hi @vasanth.p , welcome to the Atlassian Community! Have you already tried accessing Structure via an Incognito browser window?

Hi @Andrew DeBell Course finished and survey completed. Yes another interesting and interactive course, well done.

Interesting article @Anna-BigPicture , well written!

I have the feeling this has something to do with browsers not allowing mixed HTTP and HTTPS content. So it is browser related, not application related.

Hi @Vikshak Prakash , I've noticed multiple reports on people having blank pages. Which browser are you using? Do you have the same issue when trying this in an incognito/private browser window?

There are may other ways to accomplish this. Rather than analysing invaluable numbers like 'x issues/user creating during the last period', try interviewing your non-IT users by asking what they need in order NOT to create an issue for their request or problem. Some issues simply cannot be avoided because people need…

Hi @Tung Le , Should you have the information, what are you going to do with it? What purpose does it serve?

Hi @Rushita Parsana , welcome to the Atlassian Community! The issue key always has the prefix of the associated project, you cannot change this. So, if your project key is PROJECT, then your issues keys will be PROJECT-1, PROJECT-2, regardless of the issue type. If you really would like to achieve this, the only option…

Hi @Artyom Naidich , 1. Has always been the case (in the backlog search) 2. Like the error message indicates, check the filter configuration and make sure the Filter Query has "ORDER BY Rank ASC" or "ORDER BY Rank DESC" in it. 3. If you type in the project key in search, do you see the project under BOARDS, PROJECTS AND…

Are you able to select a user within the Edit screen of an issue for this field?

Hi @Parisa Ahmadpour , are you a member of the site-admins or jira-administrators group?

Another question: Do you have the Browse users and groups global permission?

Could you share a screen of how it looks when you try to select a value in that field?

Hi @Sreenatha Reddy J , First, try limiting your search to a project which contains that field. Are you able to see the values now? Are you able to see its values on the issue detail view when filled out?

Hi @ravi k Welcome to the Atlassian Community. * Create a filter containing all issues (or the one you would like to select) from all service desk projects * Make sure to save and share the filter with any projects/groups/users of people who need to be able to see this filter * Create a dashboard and add the Filter Results…

Hi @Sonali Subudhi , can you define "unexpected results"? Re-index may resolve the issue. Has the query ever worked worked correctly?

Hi @shashikanth.budidha , welcome to the Atlassian Community! Is your SLA linked to the correct calendar in JSM? Does the calendar take into account business/service hours, weekends and public holidays?

Hi @Allan Vaifale , welcome to the Atlassian Community! Interesting question. As so many different answers are possible, I'm referring to this Scrum.org forum article: Best Practices for Testing Process in Scrum Hopefully, it gives you some interesting insights.

Hi @Rajaâ Aït kerroum welcome to the Atlassian Community! If you created an Atlassian account with a wrong email address, you can create another Atlassian account with the correct email address. Please read this article on how to change the email address of your existing account: Change Atlassian account email addresses 

Hi @Elena Face, welcome to the Atlassian Community! If the page is included in the page include macro of your template and you edit the page but don't publish it, that page will have an unpublished draft version. Have you tried that as well?

Yes, board names is another thing. Glad you found the reason.

Please contact Atlassian Support if you need further assistance.

If you can reach the draft page, that's the only version available. You won't be able to recover other "versions" of the draft itself.

Hi @Matthew , that is strange indeed as it shouldn't take that long. Have you tried clearing your browser cache?

Hi @Abdul Faras , When collaborative editing isn't enabled, Confluence Cloud saves a draft of your page once every thirty seconds. Site administrators can configure how often drafts are saved.

Hi @wpgp welcome to the Atlassian Community! You can customize a site's color schemes, but it won't apply to Confluence page headers (heading 1, heading 2, ...) if that's what you're looking for.

Have look at the bottom of the project sidebar.

Yes, if you have a custom script in ScriptRunner for Server (which actually is available in Cloud), re-development needs to be done for Cloud as the architecture is different. I suggest to contact Adaptavist Support for further help and assistance.

You can sort columns in your created queue, but you cannot filter in your queue. In that case, you would need to create extra queues with different filters.

ITSM service projects either work with queues or dashboards which have different functionality. The UI is different from the Issue Navigator or an agile Board so filters are displayed differently. I suggest to read through the documentation. On the other hand: What are you trying to visualise or achieve with those filters?