Dave Mathijs Community Champion

Hi @koppula , welcome to the Atlassian Community. The SLA is started/paused/stopped depending on the goals set. Normally, the issues to display are not limited to a single issue. You can have an SLA with multiple cycles. In that case, the cycle is reset for example when an issue moves from status 'Waiting for customer' to…

Yes, I am. So the Due date is actually on the Edit/View Issue Screen. Then you should be able to see it on the Android Mobile app. When clicking on Edit issue Layout from the Layout option under Issues in your project settings, you can move the Due date from "Hide when empty" to the Context fields to show it more…

HI @Jira Admin , I'm afraid I don't really understand your question. With any Cloud plan (Standard or Premium), you can add license seats ("purchase more users"). Both the Standard and Premium plan have a limit of 20,000 users per site.

Hi @Katharina Just , Are you using an actual transition with transition/workflow screen displaying the comment or are you simply adding a comment to an issue?

Hi @Bernedette , has the Due date system field been added to the Edit/View issue screen of the specified issue type? In the issue view, there is a More link to show additional fields like Due date.

You're welcome. Thanks to accept my answer if it helped answering your question.

And why would you automate this? Have you created a sprint per team? Or what's the reasoning behind those parallel sprints?

Yes, correct, you need a developer license for your test environment.

Hi @Zhongshu Li , I suggest to read the following documentation article: Creating a test environment for Jira

Thank you, appreciated!

Why would you need to download/export a project? Are you importing it on another Server instance or are you trying to migrate to Cloud?

Hi @[deleted] , the Parent Link is a LOCKED field. Although it is possible to unlock a locked Jira Software field on Server, I don't recommend it. Here's the linked KB article: Unlock a Jira Software custom field

Hi @Bharath Bs welcome to the Atlassian Community! It would help to know which hosting type you're on. Does the URL of your Jira Site contain atlassian.net or not?

Hi @Kaushal Patel welcome to the Atlassian Community! What exactly are you trying to achieve in Automation with Sprints? Is it a condition or an action?

Correct, editing/changing an SLA won't affect service levels which have been completed, only issues with running service levels.

Glad to hear it got solved. Do you have an idea what the issue was?

You need to verify this first with your company. It can also have a different cause. Are you able to reset your Trello password somehow?

Hi @Balaji CR , you cannot. Either break up the story into multiple stories, or create a sub-task per slice within the story.

Great to hear you got it sorted out.

Hi @SR.Harichandan , that is possible depending on the customer notification settings. You need to enable "Customer-visible status changed" and make sure that that status is visible for your customers.

Hi @Even Jiang , welcome to the Atlassian community! If your Company has claimed the e-mail domain, then your account might now be managed by your company. Are you using any other Atlassian products like Jira or Confluence? You may have SSO enabled now, meaning that you have to use your company's credentials to log in.

Hi @Mike welcome to the Atlassian Community! The attachment field is Jira's system field, not related to Forms. In order to display the attachment field, you need to add it to your request type. As the attachment field is not part of the form, it is displayed separately in the request form.

Hi @Can Yildiz welcome to the Atlassian Community! I understand what you're saying. Confluence pages are either published or in draft. When they are published you can see the changes between the current version and the previous version. When pages are in draft and collaborative editing is used, you'll only see real time…

Congratulations @Nikki Zavadska _jexo_ , always a pleasure to watch your demos. Well deserved!

A change freeze would be a valid reason indeed. Excited about moving to the Cloud, great choice!

Sure you can Jira Software but it's a bit overkill in my opinion when simply tracking POA's. No need for separate projects though. You can create custom fields for categorisation or any kind of structure. Have a look at this article: Use Jira Work Management for task management

That is an acceptable answer ;-)

For Jira Software Server, you would need a third-party app for that. Some suggestions: * Structure.Gantt (in addition to Structure for Jira) * Epic Roadmap for Jira Software * Agile User Story Maps & Product Roadmaps for Jira * Easy Agile Roadmaps for Jira

Hi @Hans Schleichert welcome to the Atlassian Community! Why don't you create your own agile board with a board filter limited to the issues for your components?

Hi @Aysha.Mohammad , You need to edit the Workflow of the specific issue type of that project and remove the unwanted transitions, for example from status 'In Progress' to status 'To Do'. This will prevent moving a card from column 'In Progress' to column 'To Do'.