Dave Mathijs Community Champion

Hi @Cameron Chase welcome to the Atlassian Community! With Automation, you can have an email sent whenever the value of the Due date field changes. When: Value changes for Due date Then: Send email To: ... Subject: Due date changed Content: The due date changed from {{changelog.duedate.fromstring}} to…

Hi @Garret Zhang , what is the field type of the custom field 'Node'?

Hi @Günther Matthias Bär welcome to the Atlassian Community! Maybe this article can help: How to apply promo codes in the new billing engine

What language(s) can you speak and how well? * Dutch / Flemish (native / mother tongue) * English (listening, reading, speaking, writing) * French (listening, reading, speaking quite sufficient, writing has been a long time ago) * German (listening to Mono Inc., Rammstein and the Autogefühl channel on YouTube, reading Auto…

Greetings from Maaseik, Limburg, Belgium! 🇧🇪

Thanks for sharing the updates @Hermance NDounga ! 🙏🏻

@Oliwia Poświat [Deviniti] Is this an official Atlassian Event?

Congrats to all! Some familiar faces on the leaderboard ...

These templates will definitely help starters to build an asset database model.

Hi @arup banerjee welcome to the Atlassian Community! Check out the official documentation on how to get started: Jira Service Management Cloud documentation It provides guides for admins and agents.

Wow, what a trip down memory lane! Can you actually believe I found the make and model of the walkie talkie I had during my childhood? It was the Realistic/Tandy TRC-1006, from around 1981. Here's an extensive review of a very well maintained set of radios: Are these the nicest sounding walkie talkies ever made? The…

Hi @Manjunath Patil that is a totally different question. I would suggest to create a new question for GIT specifically. Thanks for clicking the Accept answer button as your Atlassian account password is now reset.

Personally, I would (mis-)use the Page Status feature for this: Add a status to your page or blog

Hi @Stefaan Boes None of the Label Macros meet your requirements to display a single label on the page body. I understand that you would like go group KB articles by support group (level 1, level 2) You could use the Content by Label macro to list all pages for level 1/2 on a single page.

Hi @Jason Liu Preferrably, you would create a group that contains that user. Using a group makes it scaleable because you can add other users later and maintain access via the group. Then, grant that group All View permission (only this one) for all spaces in the Space Permissions. This must be done either manually or via…

Hello @Heike Wendt-Hermainski What is the default language of Jira? English or German?

You need to add Start date (done) and Due date (instead of ProjectDueDate) to all necessary screens of your project(s). This way, you can enter those dates within the issue and they will be scheduled on the timeline. If you automate it in any way, this works as well. Personally, scheduling issues from en Epic within the…

Hi @Morten Dieckmann-Keden Are you talking about capacity and performance management (ITIL 4 practice) which is the new name for demand management (ITIL v3 process)? Or are you referring to service request management, previously known as request fulfilment?

If you handle an issue in a sprint and you are using story points, then story points should be added before the sprint starts. If your estimation is based on Story Points, and you assign 0 story points to those issues, they will still be considered scope change, but there won't be any change in burndown if you complete…

Hello @alec mhy Welcome to the Atlassian Community! This community answers member's questions about Atlassian products and solutions. Are you referring to an Atlassian product here? You posted your question in the Atlas product group. Otherwise, I'm afraid we won't be able to help you.

Hi @Rakesh Prashanth welcome to the Atlassian Community! But they are a scope change as work has to be done to fix the defect or complete the task within the sprint. Any issue type added to the active sprint is scope change.

Hi @Brian Taylor , yes, unfortunately, this is normal behaviour. Have a look at this article: https://community.atlassian.com/t5/Jira-articles/Editing-a-workflow-when-it-shows-You-cannot-perform-this/ba-p/1854392#M5660

Hello @pawel_dudziak welcome to the Atlassian Community! Can you show us where you see those 58 story points? Do you have a screenshot?

Hi @Imene.SEDIRI welcome to the Atlassian Community! In a team-managed project, you can rank issues by drag and drop on the board, but you cannot add swimlanes as in a company-managed project.

You cannot find it if you enter QPORT-45 in the Search backlog either?

Hi @BenWade , the "auto naming' is based on the Project Key. If the project key of your project is ABC, then all your issue keys will have ABC as a prefix. Each time you create a new issue, it will have an issue key like ABC-1, ABC-2, ABC-3, etc. You cannot change the sequence of the numbers though, that is indeed done…

Hi @Deepak.Deepak welcome to the Atlassian Community! Is QPORT the project key? Can you please elaborate with some screenshots that show the difference between issues not available in the Backlog (and added to a sprint) but available in Issue Search? In the Backlog, you can only see issues added to a non-active sprint,…

HI @Disha welcome to the Atlassian Community! So, you don't want to filter on system field Assignee (by clicking on the avatar of the assignee) but you want to filter on a custom field called Collaborator that you created yourself, correct? Please note that you cannot use another user picker custom field…

Hello @Manjunath Patil welcome to the Atlassian Community! After you request to reset your password, we’ll send you an email with a recovery link with the subject line Reset your Atlassian password. You should receive this email within 10 minutes. If not: * Check that you’ve entered your email address correctly and that…

Hello @Ilaria Adamino welcome to the Atlassian Community! You cannot remove the options themselves as they are Atlassian products. However, if you have an active subscription to one of these products, you can delete it: Find the product you want to remove, and select * If you’re on a trial or monthly subscription, select…