Dave Mathijs Community Champion

The Work log "tab" in the Activity section provides the work log entries, it's not available in the sidebar. The All "tab" in the Activity section provides the entire log so they "appear near issue comments". If you're using an app like Tempo, then it would be possible to see the Time Tracking and Collaborators in de…

Hi @cjerbi welcome to the Atlassian Community! In order to add workflows to a Confluence page or template, you would need an app like Comala Document Control or Comala Document Management. Confluence Cloud will soon offer the possibility to add a status to your page.

Hi @Anna Almgren welcome to the Atlassian Community. You can attach an Excel sheet to an issue directly or Add a shortcut to the sheet on a shared drive (URL) which is then visible in the sidebar of your project.

Yes, apart from your Insight question, you can use JSM Premium and JSW Standard on the same cloud instance.

Hi @George Matrozos , Insight is limited to JSM premium only as far as I know and not available for JSW.

Hi @Kristen Roth , this one's actually quite surprising, love the twist take on this play.

Thanks for the clarification. In that case, you can add a condition to the resolve transition, for example: * User Is In Group * User is in Project Role * Only Assignee Condition Unless portal users should also be able to resolve issues of course. In that case, you would need to redesign the workflow and replace the global…

Can the Admin check whether the jira.date.picker.java.format and jira.date.picker.javascript.format in the Advanced System Settings correspond to the other date/time value settings?

Could you share the details of such an Epic: * Which date picker fields are used for start and end date? Is it Start Date and Due Date? * Does it only happen for Epics where Stories are linked to a sprint? * Is your roadmap in a team-managed or company managed project?

Hi @Albert Manuel , Do you mean you would like to have a different visible status in the portal than the actual status of the issue? In the portal, there's always a status, you cannot hide it, but you can make the portal status (visible to customers) different to the actual one from the issue.

Hello @Nadia Peerboom , welcome to the Atlassian Community! Question: Do these Epics have dependencies (finish to start f.e.) with other Epics?

Hi @Marisa Harwood , first of all, Welcome to the Atlassian Community! The typical question that pops up: Why would you have a different workflow depending on whether you follow via scrum or kanban? In the Workflow Scheme, you can have different workflows for different issues types, f.e. a separate workflow for stories and…

I currently have a support request running with Atlassian about an accidentally deleted Cloud user (portal-only customer, not an Atlassian account). Atlassian claims they cannot recover it.

Hi @Martin Bouchard , I just tested this. First, filter the issues without the sub-tasks and uncheck Show full hierarchy. Then select the entire scope and you can bulk edit, selecting Team as well.

Hi, Once your Atlassian account is permanently deleted, you can’t restore your account. Before we permanently delete your account, you’ll have a 14-day grace period, during which the account will appear as temporarily deactivated. You have until the grace period is over to cancel the deletion. Please check the following…

Hello @Petter Gonçalves thank you for the clear explanation and confirmation!

I learned to be a Jira admin by going through all the options of the Administration menu, reading the documentation over and over again, trying to solve end user questions and by actually using the product and its settings. Furthermore, I subscribed to all the possible YouTube channels, especially those from the…

@Elizabeth Howden Great initiative and excited to read and contribute.

@Elizabeth Howden Glad I found this article, it will surely help to answer some of the questions I have.

Hi @Sebastian Spitzer , what data types to these columns contain? Text, user mention? I found bug CONFSERVER-59179 which may be related.

Hi @Martin Angleitner , welcome to the Atlassian Community! The Page Properties macro includes an optional ID parameter that can be used to identify specific Page Properties macros. To show the contents of all Page Properties macros in the report: * Add a label to the page containing the Page Properties macros * Specify…

@Petter Gonçalves Does that mean that when a person: * has a Jira Software license * is a user in a Jira Software project * is a customer in a Jira Service Management project he can see all issues in the JSM project as well as the internal comments? This is a security issue, right?

Hi @Monique vdB , I'd like to join the Kudos program, I'm looking forward to the community events!

Hi @Shawn Bertholf , welcome to the Atlassian Community! If your site name isn't accepted, it means the site probably exists already (try sitename.atlassian.net). Have you tried rememberourmilitary as prefix to .atlassian.net?

Is there a difference between 'Time Spent' and 'Log Work' when Tempo is used for logging time?

Does the request participant have exact the same (customer) permissions as the Requester?

If you add a portal-only customer as request participant (so not yourself as an example because of too many permissions), does the reporter see the request participant in his request on the portal?

Issue security happens on user level, not on customer level in the portal. Have you gone through the article mention to the right? Known problems with customer accounts 

Hi @Mario Dominguez , Please make sure that when you go to the portal and click on Requests in the upper right corner, you select All. Then in the list of requests, select the second dropdown list and choose Created by anyone or Where I am a participant. Have you checked this? Does that work? Thanks to accept this answer…

Hi @Kumar Sumant , I've noticed quite some troubles with organizations/customers on JSM Cloud lately. On the other hand, do you have the required permission to manage an organization? Please check https://<yourDomain>.atlassian.net/secure/admin/SDConfiguration.jspa Thanks to accept this answer if it resolved your issue.