Dave Mathijs Community Champion

I just tried to reproduce this on my site. But I cannot create a subtask from an Epic directly. I can only create a subtask from a task.

Hi @Mark Cashmore So you created sub-tasks with the Epic as parent? Were the sub-tasks still there before you moved the issue to a different project?

Hi @Steve Josue , could you explain a bit what you mean by "health"? * Is it finishing by the targeted end date? * Is it about burning sufficient story points during a sprint? * It it about the issue progress from the epics in the initiative? In Advanced Roadmaps, you can use 'scenarios' where you set an initial baseline…

Hi @smilingdassie Please note that there currently is an active incident in Cloud products. See status.atlassian.com for more info.

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Hi @Shantu Chatterjee If your customer does have a Jira Software license and Browse Projects permission on the JSM project, then they are able to read Internal Comments in a Jira Service Management project.

Hi @Nada Alzahrani welcome to the Atlassian Community! Project permissions are bases on the permission scheme a particular project is associated with. Please check the permission scheme of the relevant project and look for the specific permission (f.e. delete issues) and if you are part of the group or project role or…

Wow, that's an extensive post, thanks for sharing @shihab!

Hi @Oleksandr Suprun , interested to know why one would like to copy the description of a Jira issue to a Confluence page. 

Hi @yuweiming welcome to the Atlassian Community! The board is based on the filter. If the filter is shared with the people who need to see the issues on the board, then that filter is shared automatically. If you would make the board filter private, then other people would not see any issues on the (team workspace) board.

Hi @Rob Horan , if you would like to share your Advanced Roadmaps plan with other people, then they need access to Jira (have a Jira Software license) and they need the user permission in Advanced Roadmaps in order to view and edit the plan.

Hello @Suporte JRetail , Marketplace app My Requests Extension for Jira Service Management may offer what you're looking for. Have a look at its features.

Create a filter covering issues from the 2 projects. Then create a new board (preferably Kanban with Backlog) from that filter. Still mixed feelings about a shared board though a scrum and kanban are quite different, hence my suggestion to create a dashboard preferably.

Hi, thans for pointing it out in the documentation. As I see it, you need to archive older test runs first. I don't think it's possible to ask to increase the threshold. Should you not get a satisfying answer here, don't hesitate to submit a support request with the Marketplace Partner (vendor) directly.

Hi @Ayush Taliwal , welcome to the Atlassian Community! Where does it state that test runs are limited to 50?

Hello @Ole Körner welcome to the Atlassian Community! A couple of questions first: * You mention unknown-hosting-type as a tag. Does the URL of your Jira instance/site contain atlassian.net or not? * Are you using a third-party app for test management or not? * I suppose you make a difference between a test case and test…

For Server / Data Center, this means being added to a group that provides application access. The Browse Project permission determines whether you have access to a project once you are a licensed user. And yes, there "Any logged in user" is not applicable as you need application access (i.e. a license) for that product.

Hi @CEDRIC DEVAUX , interesting use case. The condition only prevents the transition in the workflow, it doesn't say anything about the custom fields being editable or not. Let me test this and get back to you.

Hi @Roman A. , welcome to the Atlassian Community! For you to be able to mention a customer belonging to the same organization, they must be active in the ticket, this means that if the customer B add a comment, you will be able to mention him, so it's not related to permissions. * Portal experience: End users can @…

Hi @Alina Boboc Jira Software Users can have limited access to Jira Service Management projects when they only have a JSW license. However, users with a JSM license (Agent only) won't have access to a JSW project without a JSW license.

Hi @Ashwani Kumar , you could create a third board to manage the backlog for both the Kanban and Scrum project. Dashboards with a specific filter are also an alternative to follow-up on the backlog of both projects.

Correct, as long as you're not given a Confluence license, you won't have access to Confluence itself, you can only view the pages via the customer portal.

The only new feature I'm aware of is Page status: https://community.atlassian.com/t5/Confluence-articles/Page-status-a-new-way-to-keep-your-team-informed/ba-p/1982476

Interesting. Maybe remind agents NOT to create tickets via the Create button, always have them use the customer portal.

Hi @a.jaitly welcome to the Atlassian Community! What do you mean exactly by "uploaded as macros"? You've added them as attachment (with a preview)?

Hi @Aswathi D , The Data Center version offers Analytics For Server, a third-party app like Viewtracker - Analytics for Confluence might offer a solution to your requirements.

The 'Label List' Macro is indeed limited to the current space if not specified. A third-party app like Label Manager for Confluence might be a solution for better management.

Hi @Raj_253 welcome to the Atlassian Community! When talking about the Team field in Jira, they may be different team fields created, for example by Tempo or Advanced Roadmaps. If I understand correctly from your description, you are using Advanced Roadmaps, correct?

Hi @[deleted] welcome to the Atlassian Community! I noticed that you selected Jira Software Cloud Premium so you have access to both basic roadmaps (within the project) and Advanced Roadmaps (cross-project). What are you trying to achieve exactly? Do you need a time plan/gantt for a single project or multiple projects?…

Hi @Deena Nath welcome to the Atlassian Community! Are you or is your company the owner of the site https://hivestreaming.atlassian.net? In this case, you're accessing a Confluence Knowledge Base from the Customer Portal of a service project, so you don't have access to the "backend". You would need a Confluence license…