Laura Holton _ACE Manchester_ Community Champion

Hi @Aleksandrs Zaharčenko 👋 I've taken a look for you and you may find this support article a good one to read through - Special characters not exported to PDF. The solution listed is below: In order to solve the problem, a new font must be added to Confluence. The best font to use would be a free Unicode font family that…

Hi @shay_davidoff 👋 Welcome to the Community! That definitely seems strange, I would recommend raising this directly with Trello Support as they are the point of support contact for this Power Up. This way they can look into the behind the scenes and see what could be causing it. You can raise a support ticket here >>…

Hi @Mike 👋 Welcome to the Community! There's some dissimilarities between the desktop version and the app version of Trello, the main one being what Power Ups work / are visible on the Trello app. Unfortunately this is not one of them and so will only be visible on desktop. I hope this helps but if you have any other…

Hi @tsnacio 👋 I've taken a look into this for you and the only way to change to an international date/time formatting on your Trello is explained below... Date formatting is changed per-language. For instance, English (US) and Français (Canada) will see a MM/DD/YYYY format. If you want to view Trello in English, but use…

Hi @Heinens IT 👋 Welcome to the Community! Trello don't currently have a way to merge two different Trello accounts. However, they do have a workaround: * Log into the account you do not wish to use anymore. * On each board, invite your other user (the one you intend to keep using) and make that user an admin of that…

Hi @Bodhi 👋 Welcome to the Community! To help, I would recommend taking a look at this support article on How to Filter Trello Cards by Custom Field - hopefully that may be able to shed some light. I hope this helps but if you have any other questions just ask away 😃 All the best, Laura

Hi @Alexandr Liubceac 👋 Welcome to the Community! This is a little strange the search bar should always look like the second screenshot, so it's potentially a glitch in the search bar that is causing it to enhance itself across the screen. I've tried to simulate the issue but my search bar remains like screenshot two which…

Hi @Safir Gol Aria 👋 Welcome to the Community! 1. I'm not sure I quite understand the first question but I know at present there should be no effects to using Trello. 2. The best backup option is the Power Up 'Backups for Trello' - It allows you to protect your boards for $1/board/month with a minimum charge of $5/month.…

A big welcome to the Community, @Gina Lavatai 👋🥳

Hi @[deleted] 👋 I would recommend reaching directly out to Atlassian Support due to the urgency of the issue. You can raise a support ticket here: https://support.atlassian.com/contact/#/ In the meantime hopefully someone in the Community can shed a little more light for you. All the best, Laura

Hi @David Carradice 👋 Welcome to the Community! I've spent some time looking into this for you and there is nothing to suggest there is a limit set. However, of the 16 labels you have do they share 8 colours between them all? If so this could explain it, if not we can go back to the drawing board 🤔 All the best, Laura

Hi @Melissa O_Neal 👋 Welcome to the Community! I'm sorry to hear you're having problems creating a new board, Trello's guidance on this is: If you are unable to create, move, or copy a board, it's likely because you do not have permission to do so in your existing Premium or Enterprise Workspace(s), and/or your free…

That's great to hear @Pete, Happy Trello-ing 🥳 To help other members to discover the right answer quickly and easily you can accept the answer above.

Hi @Jaime Netzer 👋 I've only just seen this (a few days too late) but if you're still looking for anyone then I'd be happy to have a chat. In the meantime have an absolutely lovely wedding and honeymoon 🥳 All the best, Laura

Olá @Andressa 👋 Bem-vindo à Comunidade! Você sempre poderá se remover de um espaço de trabalho. Role para baixo até encontrar seu próprio nome de usuário, onde o botão "Remover..." será substituído por um botão "Sair...". Se você for o único administrador de um espaço de trabalho, precisará tornar outra pessoa…

Hi @Mike Reneman 👋 Welcome to the Community! I've had a look into this for you but unfortunately come up short. There is the ability to obviously filter cards on your Trello board which you can do so that's good, but unfortunately no way to filter checklist items. I'd perhaps look at raising a feature request as I'm sure…

Hi @Marcus Mesquita 👋 Welcome to the Community! Depending on your level of Trello subscription you can export information from your board in .CSV format, which can be opened in spreadsheet applications like Excel. If not other tiers can export as JSON, see Exporting data from Trello for more information. As for using the…

Hi @Marc 👋 Welcome to the Community! I've hunted around a little on this topic and it's definitely a hard one to track down. A few suggestions that popped up in the world of apps are below, they offer the points option but not sure about point 2: *…

I'm glad I could help @Juliana Medrado 😊 To help anyone else who may have seen this and mildly panicked, would you mind accepting the answer above? That way they can find the answer quickly and with ease. Happy Trello-ing!

Hi @Juliana Medrado 👋 Welcome to the Community! I'd like to reassure you that Trello isn't been discontinued, if you saw a notification that is likely to be about a specific Power-Up (as this does happen from time to time!). I hope this helps but if you have any other questions just ask away 😃 All the best, Laura

Hi @Ken Burk 👋 Welcome to the Community! If you're looking to reactivate a user then the best step would be to contact the administrator that manages your Confluence Instances as they will have the admin rights to do this. To help, you can show them the steps they need to take to reactivate the user in question. However…

Hi Pete, Yes you can, on a little more digging I’d recommend reading this article on ‘creating collections for premium workspaces’ - https://help.trello.com/article/1004-creating-collections-for-business-class-teams This may be good fit for what you’re looking for 😃

I think the only way to kind of nest boards in the way you’re intending is to create a workspace solely for these boards 🤔

Hi @Nikki Shaw 👋 Welcome to the Community! I've taken a look into your issue and it turns out this is quite a common issue that's happened across the years: * https://community.atlassian.com/t5/Trello-questions/Evernote-Power-up-Authorization-Not-Working/qaq-p/953718 *…

Hi Pete 👋 It's an interesting question, at the moment there is no obvious way to have a sub-board within a main board. However, this article may be useful to create perhaps the closest thing you are looking for: Using Multiple Trello Boards for a Super-Flexible Workflow I hope this helps but if you have any other questions…

Hi @Otavio Oliveira 👋 I've had a look into this for you and I would recommend looking at Zapier, the link below runs through all the potential triggers between Slack and Trello >> https://zapier.com/apps/slack/integrations/trello/10073/turn-new-slack-messages-into-trello-cards Let me know if this is useful if not we can go…

Hi @Deepa Srinivasan 👋 Welcome to the Community! I'm sorry to hear you're having a problem with changing your email address attached to your account. Just to clarify, you are not able to change the email address you use to log into Trello by going to your account settings page at http://trello.com/my/profile and clicking…

Hi @Daniel Zofi 👋 Welcome to the Community. Could I just double check if the links you are trying to preview are public or private? I only ask as when you link to content that isn't public, you'll need to log in to that service you're linking to before the content can be shown. To authorize access to that content: * Paste…

Hi @Jessica M Rotolo 👋 Welcome to the Community! I'm sorry to hear you've been having some issues, unfortunately this is an accounts / billing issue that you will need to go through Trello's support to raise which you can do here >> https://trello.com/en-GB/contact They should be able to walk you through it and make sure…

Hi @Michael Dodd 👋 Welcome to the Community! That's definitely not what you want happening, as far as I'm aware there are no known issues with the Power Up so my first recommendation would be to contact Planyway support. This way they can double check the backend and run through what could be causing this issue for you. I…