Nick Haller Atlassian Team

Hi @Pooja Dharmapal , According to the documentation, you only need to be a Jira admin: Importing your CSV file Once your CSV file has been prepared, log into your Jira Cloud site as a Jira administrator to start the import process. This other doc. may help as well: Permission needed for CSV bulk import without giving Org…

Hi @[deleted] , I know this is a bit late, but hope it can help others in the Community if they stumble across a similar question or issue - especially since I have not had any luck finding related resources for assistance. Throughout my testing of importing a table, it appears the header column / cells are represented…

Hi @PATRICIA MURPHY , As @Harrison Ponce mentioned, you can use the JPD global fields to add system fields into JPD ideas. Having said that, JPD does not have a priority field at this time - so this field cannot be selected. A workaround (or for visual purposes) we on the JPD support team have been suggesting is using a…

Hi @Sue Hannan , JPD date fields are not currently supported within custom formulas at this time. We do already have an open feature request for this functionality entered with engineering. I'll add this question as a +1 to it. In the meantime, an automation could be used as a workaround. I provided an example in this…

Hi @Joric Gonzales , At this time, JPD does not have an integration with MS Teams, so I don't believe MS forms would be possible directly with JPD. As a workaround, you could continue leveraging Jira in the meantime as an intake, and use an automation to clone the issue as an idea in the JPD project. Might look something…

@jen_leibhart , Correct, I can confirm that. You'll want to use something like this instead: ({Customer Value}*0.3)+({Strategic Alignment}*0.2)

Hi @jen_leibhart , I should correct myself a bit. The numbers cannot start with a decimal, but custom formulas should support decimals - so give this a try: ({Customer Value}*0.3)+({Strategic Alignment}*0.2)

Hi @jen_leibhart , Custom formulas do not support the % sign, but should support decimals - which can then represent percentages. You may just need to surround them by parentheses in order for the formula to accept it. Maybe try something like: ({Customer Value}*.30)+({Strategic Alignment}*.20)

Hi @Christopher Gaffee , It's not possible to remove the numerical value displayed, and only display the labels. The weight would have to be removed entirely from the field to only display the labels, but we understand this might affect other custom formulas for workflows. ^ Feel free to share this feedback with…

Hi @Yiling Baldez , I've shared this feedback internally with product and engineering. I agree a visual marker such as a vertical line indicating the present day would be a great thing to have. Hopefully this is something considered in the future! Thank you for this. In the meantime, there is the option to add manual…

Hi @Glenn A , There is the ability to copy/paste a view's URL into a Confluence page, which can then be embedded! Any updates done within the view should reflect in the Confluence page, but changes cannot be made in Confluence to reflect in JPD.

Glad to hear @Christian.Lange ! Thank you for sharing all those details as well. I'm sure others within the JPD Community will appreciate them.

Hi @Bill Sheboy , Good suggestions! I've made the edits / adjustment in my answer above, in both the screenshot and body. As for the string processing doc., I'm aware it's tailored towards JSM, but the formatting and methods should still work within automations. Regardless, I swapped the hyperlink in my answer to reflect…

Hi @Christian.Lange , JPD date fields are not currently supported in custom formulas. There is a feature request already open with engineering that I'll add this Community Question to as a +1. Having said that, you can configure an automation that calculates the date differential between (for example) the Project target…

Hi @Michael Mackuliak , Thank you for the feedback. I agree the Delivery fields limitation / manually linking them is not ideal. I'll be sure to share this with engineering and product. In the meantime, I may have workaround that might save some time, inspired by the one mentioned in this feature request's workaround.…

That's basically the issue some customers are facing with the A4J user, and this user not being (by default) added into the JPD users group - so they are not being granted product access. 

@Gary Spross , I don't believe it is. Ideally it'd be possible to manage the A4J user within your site, but this is only something Atlassian Support can complete at this time. And the A4J user cannot be added to a JPD project either: Although you may not be able to search for the A4J user in your site's UI, it's still…

Glad to hear! Sorry for any inconvenience on this too - not an easy thing to identify, especially with the error shown. Hopefully engineering has a fix for this soon.

Thank you! I tested in my instance with the same field types, and got this automation to work as expected using an IF/ELSE component: * WHEN: Any changes for Compliance field * IF: Compliance field contains "Yes" * THEN: Edit Compliance Score = 1 * IF/ELSE: Compliance field contains "No" * THEN: Edit Compliance Score = 1…

Hi @Vyshnavi S , It could be the Automation for Jira (A4J) user is not granted JPD permissions. This has been a minor issue with some customers. Engineering is aware, and hopefully has a fix soon. In the meantime, try adjusting the Actor of the automation to someone with JPD permissions, and retest. Feel free to share a…

Hi @Adrian.Lester , Contributors can vote on ideas if you were unaware! This is one of the many ways customers are using JPD to gather input and track interest in an idea: Emojis / reactions are also another great option, but unlike a vote field, emojis / reactions are not supported with JPD custom formulas at this time -…

Hi @ginni.kakkar , As @Walter Buggenhout mentioned, JPD does not offer a label field-type. But the single-select or multi-select field would most likely be the closest thing. Here is JPD a field reference doc. JPD fields can be configured under each project, or globally to apply to multiple JPD projects if that is of…

Hi @Glenn A , As @Walter Buggenhout , the delivery status cannot be configured to what you are hoping. Might be worth sharing this feedback within JPD under the Give feedback tab. As a workaround and for better visibility to your stakeholders, you could have an automation link the delivery / root ticket into a JPD…

As @Tanguy Crusson mentioned, templates can be shared within a project, and users that have permission to view them can see those created by others. But templates cannot be shared across projects at this time. 

Hi @caio_santos , There's a known issue (engineering is aware of) with templates, specifically when an idea is being created outside of the JPD project it does not apply as expected. The idea(s) will need to be created within the JPD project in order for the template to apply to your newly created ideas as expected. Is…

Hi @Yannic Wolf , I've been able to get an automation like the one below working as expected; * WHEN an idea is transitioned to Delivery (enter your status here) * THEN create a Jira issue (Epic) * AND link it as a "delivery" (meaning the Jira issue would appear in the JPD idea's Delivery tab after the rule is executed)*…

Hi @Glenn A , We've noticed other customers running into this issue, and it's a minor bug on our end with the A4J user not being granted JPD product access. The workaround for the time being is adjusting the Actor of the rule to a user that has JPD permissions. Unfortunately the A4J user cannot be granted permission on…

Hi Eric, Glad to hear changing the Actor worked! Submitting tickets is restricted to paid plans only, but I believe you can still open one through JPD under the Give Feedback tab >> Get help from the support team. If that is not the case, my apologies! But give it a try whenever you have the chance, and let us know if you…

Hi @Eric DeVille , Sounds very similar to an issue we've some customers run into like this other JPD Community Question. As I mentioned there: We've noticed some customers' A4J user not being granted JPD permission. This isn't so much a bug, but something we're working on correcting. Regardless, you'll want to open a…

Good idea! The Premium plan will include cross-project views - which can share ideas among multiple projects in one view - so this workaround could potentially meet the use case as well with your suggestion!