Petru Simion [Simitech Ltd.] Atlassian Partner

Sorry, did not realize the date is too old.

Hi @Sharon G_ , If you are open to using apps you can use Time in Status Dashboard for Jira , an app released by our company. You can easily depict the time spent in any status, or if you preffer you can filter only for the status you are interested in. You can select to see the results in one of the two perspectives. You…

Hi @Rajal Shah , If you will not be able to find your solution of the shelf and if you will get approval to use apps you can try Issue History Dashboard for Jira , an app released by our company. You can easily restrict your search by Field Updated = Due Date and Date of Change from and to as you wish. Regards, Petru

Hi @Dinonath Khan , For a comprehensive and exportable report, if you are open to using apps, you can use Issue History Dashboard for Jira , an app released by our company. Filter by Field Updated - Assignee. You will be able to see all records where the assignee was changed. If you are looking for a specific assignee, you…

Hi @Aaron Eardley , Figuring out what users are assigned to what roles in an organisation can be challenging. If you are open to using apps you can use Roles Dashboard for Jira , an app released by our company. The two views will allow you to easily depict the relationship between users - groups - roles in your…

Hi @Kevin Rowe , If you are open to using apps you can use Time in Status Dashboard for Jira , an app released by our company. Export to Excel and add up those status columns that are composing your defined cycle. Regards, Petru

Hi mohsen.nasiri@xentral.com , If you are open to using apps you can use Time in Status Dashboard for Jira , an app released by our company. You can export to Excel and sum up all those statuses that are considered part of what you consider a cycle. Regards, Petru

Hi @Christopher Johnston , Good practice is to set the Resolution field in the workflow any time the issue is transitioned into a terminal status such as: Done, or Cancelled. The set resolution triggers some reports to know the issue is indeed done or cancelled. The information of when the ticket is transitioned into a…

Hi @Konstantin Löscher , If you are open to using apps you can use Issue History Dashboard for Jira , an app released by our company. You can filter for Field Updated - Status and this will only return the status related history changes. Field Date of Change displays the date the change took place. Regards, Petru

Hi @Ashley Byrd , If you are open to using apps you can use Time in Status Dashboard for Jira , an app released by our company. You can filter for only Epics and Stories or search for all issue types and see how long each issue spent in each status and also how many times the issue was transitioned into that status. There…

i @George Loose , You can manually search each ticket in history or use a REST call to extract the data. Deppending on the number of issues you deal with this might work or proove very time consuming. If you will consider using apps you can use Issue History Dashboard for Jira , an app released by our company. You can…

Hi @Mauricio Rodriguez , It is unclear what you mean by "checks their role". If you are open to using apps, you can use Roles Dashboard for Jira , an app released by our company. In the two perspectives, you can have a clear picture of how your user is part of roles, either by being assigned to a role directly, or by being…

Hi @Nusrat Soogund , If you are open to using apps you can use Issue History Dashboard for Jira , an app released by our company. You can filter the search by Field Updated 'Description'. In the Value From and Value to you will find the values of field Description before and after the change. Regards, Petru

Hi @mateus.oliveira , Non app solutions: * If you have alreay issues that you need to find out the last time the status was changed, you can visuall inspect the history of each issue. * I you want to automate this you can create a scripted field, assuming you have Script Runner. The script field will search the last date…

Hi @Digvijay Singh Gehlot , One solution is to write a scripted field, assuming you have Script Runner, that will calculate the time the issue spent in the current status, by parsing the history of the issue. Then you write a JQL to return all issues for a specific status where the value of your scripted field is greater…

Hi @GCushnahan , If you want to implement yourself the logic, and you have Script Runner, you can create a scripted field. The scripted field will parse the issue history and extract the desired outcome, and display it as the value of the calculated field in the issue. You can then use JQL to extract multiple issues based…

Hi @Jeremy Yates , The Project Admins are allowed by default by Jira to add users to Roles. The fact that a Project Admin adds users to Role has no effect on the final solution if it is not corelated with Permission Schemes. You can have Role - Alpha, and have users X, Y Z assigned to the role. If the Permission scheme…

Hi @Jeremy Yates , Your question is ambigous. You use the terms Jira Admins intercheangeable with Project Admins. If your projects are company managed, which seems to be the case as you say you want to administer permissions globally, then you can not restrict Jira Admins from managing Permissions. JIra is designed to allo…

Hi @Myles Boyd , If you do not want to pay for apps, one solution is to create a scripted field, assuming you have Script Runner, and compute the value programatically from the history of the issue. You will not need any automation and if you implemented the calculated field it will calculate the values not only in future…

Hi @Henning Zobel , If you are using cloud and are open to apps you can use Versions Dashboard for Jira , an app released by our company. You can filter by: project(s), version(s), Start Date from-to, Release Date from-do, Description, Archived All | Yes | No, Released All | Yes | No. The result is in a tabulr format, all…

Hi @Stoney deGeyter , Did you use workflow transition property opsbar-sequence ? I believe what you order are the transitions and as a result the statuses to. Regards, Petru

HI @Farid H. Nia , If you have Script Runner, you can create a scripted field that will capture, from the ticket history, the date when the issue was transitioned into In Progress. Then you use JQL to get all issues that have the desired value range for the scripted field you created. Regards, Petru

Hi @stephan_lewis , * You could add an automation rule that uses a custom field to show the difference. This solution has a limitation. It is going to work only from the time is implemented, leaving the rest of the issues without a value. * You could create a scripted field which uses the REST api to make a call and find…

Hi @Monique vdB , I am new to writting articles and I would like to understand the rules. If I write an article I have to do it in a group. What if I feel the article would be interesting to users that are in two or more groups, what is the procedure? I do not see a way to publish the article in more than one group at…

Hi @Paul Hobbs , You do not need two workflows. You will achieve this by adding conditions to your workflow transitions. The conditions will restrict the transition to only those users or groups or roles that you want to be able to execute those transitions. Regards, Petru

HI @Allison L Wenner , For the task of analysing how your fields are used in projects you can use Fields Dashboard for Jira , an app released by our company. The two perspectives are showing how fields are used in projects; * Being part of the create, edit, view screens * Being part of screens used by workflows transitions…

@Mike Ruthven , Cleaning up custom fields can be a daunting task. You need to determine if they're used anywhere, identify redundant fields with similar meanings, and simplify by consolidating multiple fields into one. Custom fields can be embedded in various places, including: - Screens (create, edit, and view) -…

@Ann Guerra , You can obtain an overall view of releases over all projects in your organisation using Versions Dashboard for Jira , an app released by our company. If you want you can search for only certain projects and/or versions, or, if you do not provide any values for the projects and versions in the filter, you will…

@Владислав , If you need to have a clear view of what roles exist in your organisation, and which users are assigned to which role you can use Roles Dashboard for Jira , an app released by our company. The two perspectives are presenting you the data from Project to User as well as from User to Project. You can depict if…

Hi @Ken Obsequio , You can use Time in Status Dashboard for Jira , an app released by our company. Customize your search, export the results in CSV or Excel format, and then use a formula to sum up the columns representing time spent in specific statuses that your organization considers necessary for a ticket to be…