Sushant Verma Community Champion

@Gerhard Heisig Yes, you can contact Atlassian Support. Regards, Sushant Verma

Hi @173380 Ahmad Faruq N - Procurement Welcome to the community! You can follow the below link. https://support.atlassian.com/trello/docs/mirroring-cards/ Regards, Sushant Verma

Hi @吳家寧 Welcome to the community! Please follow the below thread. Hope it will help. https://community.atlassian.com/t5/Trello-questions/How-to-get-Due-Date-Notifications-to-work/qaq-p/1029078#U1029184 Regards, Sushant Verma

Hi @Gerhard Heisig Welcome to the community! Currently, Jira Cloud does not support the bulk deletion of multiple teams directly through its user interface. However, there are alternative methods to streamline this process: * Using REST API * Third-Party Apps * Manual Deletion Steps for Manual Deletion: * Go to your Jira…

@Kate Pawlak _Appsvio_ In standard Jira, which is primarily designed for project and task management, SLA tracking features are not as robust or extensive. Here’s what "limited" entails: * Basic Time Tracking: Standard Jira allows users to track time spent on tasks but does not offer advanced SLA-specific metrics. * Manual…

Hi @ariharan m Welcome to the community! By creating JQL filters and using them across various gadgets, you can effectively track and display information from multiple projects on a single Jira dashboard. For example: project IN ("Project A", "Project B") You can use gadgets like the Sprint Burndown, Filter Results Gadget,…

Hi @[deleted] Welcome to the community! Please follow this document : https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/ Regards, Sushant Verma

Hi @Nickolas N Welcome to the community! You can use JQL or macros for advanced filtering and dynamic display. If your Confluence page is integrated with Jira for issue or project tracking, you can use JQL to dynamically filter issues based on the current date. Below is the JQL query: created >= startOfDay() AND created <=…

@Ingolf Tippner Sometimes cancellation links are placed under Billing or Payment settings instead of general account settings. Be sure to check if there’s any option to cancel or modify your subscription under this area. If not, you can contact https://support.atlassian.com/trello/ Regards, Sushant Verma

Hi @Bimochan Shrestha Welcome to the community! Currently, it's not possible to merge Atlassian accounts. A feature request has been raised in external features tracking system. Please follow the workaround instructions provided in the feature request. https://jira.atlassian.com/browse/ID-240 Regards, Sushant Verma

@Ingolf Tippner If you're not the workspace admin, you may not have the necessary permissions to change the plan. In that case, ask your workspace admin to help with downgrading or canceling the plan. Regards, Sushant Verma

@Velko Simeonov JQL operates under specific rules that might not always align with intuitive expectations. The filter labels != sales is intended to exclude issues labeled as "sales." However, it also excludes any issue without a label because these do not meet the condition of having a label that is not equal to "sales."…

Hi @Velko Simeonov Welcome to the community! It indicates that there might be an issue with how the filter is interpreted. Can you try this Query : (labels != sales OR labels IS EMPTY) Regards, Sushant Verma 

Hi @Administración Jira - Ing. & Cloud Welcome to the community! When you upgrade your Jira Service Management (JSM) plan from 4-5 agents to 6-10 agents, the billing process will adjust on prorated amount calculation. Here’s a detailed explanation of what happens with your bill: Prorated Billing Adjustment: * Calculate…

Hi @arun Welcome to the community! Please follow this link : https://confluence.atlassian.com/bbkb/fix-error-your-push-failed-because-the-account-has-exceeded-its-user-limit-1183680240.html Regards, Sushant Verma

Hi @jabrane khenissi Welcome to the community! To download an invoice for Jira, you can do the following: * Go to admin.atlassian.com/billing * Select your billing account if you have more than one * Go to Invoices * Select Download next to the invoice you want Regards, Sushant Verma

Hi @Віталія Кіщук Welcome to the community! To cancel your Trello plan and switch to the free version, you need to be a Workspace administrator and select Cancel at the bottom of the Billing page. * Expand the sidebar and select Settings * Select Billing * Select Cancel at the bottom of the page Your Workspace plan will be…

@Dirk Ronsmans Can you try this? issueFunction in issueFieldMatch("project = YOUR_PROJECT", "creator", "in groupMembers(currentUser())") AND NOT creator in membersOf("-users") Regards, Sushant Verma

Hi @Dirk Ronsmans I am not sure it will work, but if you are using ScriptRunner, you can use the following query: issueFunction in issueFieldMatch("project = YOUR_PROJECT", "creator", "in groupMembers(currentUser())") Regards, Sushant Verma

Hi @Jemuel Balourd Welcome to the community! Understanding the right pricing plan and its features is crucial to maximizing its benefits. You can check the price from here : https://trello.com/en-US/pricing Yes, you can work on several boards with the same people in Trello. The ability to collaborate across multiple boards…

Hi, Welcome to the community! Please follow : https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/ Regards, Sushant Verma

Hi @Marquin Welcome to the community! You can follow this link for the same : https://community.atlassian.com/t5/Trello-questions/Card-buttons-not-available-for-guests/qaq-p/1882998 Regards, Sushant Verma

@José M_ Ordóñez Since you're using the Standard version of Confluence and you have three whiteboards activated, it seems that you're likely working with an add-on or integration for whiteboard functionality, such as Miro, Lucidchart, or Draw.io or possibly another third-party whiteboarding tool. In Confluence's Standard…

Hi @José M_ Ordóñez Welcome to the community! Please follow below document. https://support.atlassian.com/confluence-cloud/docs/getting-started-with-confluence-whiteboards/ Regards, Sushant Verma

Hi @Katarzyna Bartkowiak Welcome to the community! No, there is no binding period for Trello Premium. You can choose between a monthly or annual billing plan for Trello Premium. Annual billing is paid in advance and offers a discount for each member. You can switch between billing plans on your Workspace's billing page…

@llewis You're welcome. Unfortunately, the gadget doesn't natively support filtering by team. However, there are workarounds and configurations you can try to achieve your goal. 1. Create Separate Boards for Each Team 2. Use Custom Fields or Labels 3. Split Work by Components Please click on the Accept button, as it will…

Hi @Wout Welcome to the community! This typically happens due to differences in workflows or configurations between the projects. * Verify Board Filter Settings: Ensure that your JQL filter is correctly set up. Example of a combined filter: project = xyz OR (project = abc AND issuetype = Epic) ORDER BY Rank ASC * Check…

@llewis If the Sprint Health Gadget does not offer a filter option and only allows you to select the board, it might be a limitation of the gadget itself. By default, the Sprint Health Gadget pulls data for the entire sprint and board, and it does not provide native filtering for specific teams or custom JQL. Regards,…

@llewis Please follow below : 1. Ensure You Have the Proper Permissions. 2. Add the Sprint Health Gadget: Navigate to the shared dashboard. Click on the “Add Gadget” button (usually located in the top-right corner of the dashboard). Search for the Sprint Health Gadget in the gadget directory and add it to the dashboard.…

Hi @xiubao.li Welcome to the community! 1. Disable Inactive Users: Before starting the migration, disable inactive users in your Jira server. 2. Use the "Migrate Users as Former Users" Option: The "Migrate Users as Former Users" option allows you to preserve user activity (like comments and history) while deactivating and…