Sushant Verma

@chakravarthysai mateti If this is happening often you need to reach out to the Atlassian Support team, they will fix this for you. Since you are on cloud only Atlassian can look at the logs and figure out what's causing that error. Regards, Sushant Verma

in Unable to access the Board Comment by Sushant Verma February 2023

@chakravarthysai mateti Could you clear your browser cache from all time and then try also please try to access it in another browser. Regards, Sushant Verma

in Unable to access the Board Comment by Sushant Verma February 2023

Hi @chakravarthysai mateti Could you please follow the below: 1. Clear your browser cache from all time and try once. 2. Is this board is visible to any user in your team? 3. Try to access in different browser. Regards, Sushant Verma

in Unable to access the Board Comment by Sushant Verma February 2023

Hi @Lee Street When using the Cloud you have one address: <company>.atlassian.net * Jira will then get <company>.atlassian.net/jira * Confluence will get <company>.atlassian.net/wiki Your users can easily navigate between apps via the Pattern left of the Software name: If you only use <company>.atlassian.net it will…

in Jira Instance - One URL - Possible? Comment by Sushant Verma February 2023

Hi @Prajwal Ashok Nagrale Hope this doc helps you : https://support.atlassian.com/jira-software-cloud/docs/migrate-between-team-managed-and-company-managed-projects/ Regards, Sushant Verma

in How to move all the issues from a Company manged to team managed project and vice versa ? Comment by Sushant Verma February 2023

Hi @Kristine Baldwin As David said, dashboard is based on your filter, Please create the filter with your project name only and that will represent the data according to your project. Regards. Sushant Verma

in How to create a dashboard with only one project Comment by Sushant Verma February 2023

@Fred Clarke Might be there is an option, I am not aware of. Hope this document helps you : https://support.atlassian.com/jira-software-cloud/docs/enable-sprints/ Regards. Sushant Verma

in Is it possible to create a sprint without pre-set start and end dates? Comment by Sushant Verma February 2023

Hi @Fred Clarke Welcome to the community! I think you need to select the dates to create the sprint but if you have manage sprints permissions, you can change the start and end date of a sprint through the backlog. Please, go to the backlog and on the ... click on "Edit sprint", change the dates and click on "Update". Hope…

in Is it possible to create a sprint without pre-set start and end dates? Comment by Sushant Verma February 2023

@Zhuo Wang Please accept this answer. Regards, Sushant Verma

in Where to find user email addresses of other users? Comment by Sushant Verma February 2023

@Zhuo Wang You're welcome. If this was helpful can you please mark as accepted to help others. Regards, Sushant Verma

in Where to find user email addresses of other users? Comment by Sushant Verma February 2023

Hi @Jo Vinton-Bullwinkel There is no way to delete your own questions at the moment. You can contact an admin and ask for your content to be removed. Hope this helps : https://community.atlassian.com/t5/Feedback-Forum-questions/How-can-I-delete-my-own-content/qaq-p/458582#M165 Regards, Sushant Verma

in How do you delete a question in the community? Comment by Sushant Verma February 2023

@chakravarthysai mateti If you are a site admin, you can try to change the project type. * Go to your project's settings. * Select Details. * In the Project type field, select the type of project you want to change to. * Select Save details. Else, You need make a new project and port the issues. Regards, Sushant Verma

in Want to convert Kanban Project to Scrum Project Comment by Sushant Verma February 2023

Hi @chakravarthysai mateti I think it is not possible to change the board type. You have to create a new scrum board by issue filter. Although you created the project as a Kanban it is very simple to add a Scrum board to it. A project can use both Kanban and Scrum views at the same time. You can use the same filter query…

in Want to convert Kanban Project to Scrum Project Comment by Sushant Verma February 2023

Hi @Zhuo Wang Welcome to the community! You need to be Jira Admin or Site Admin to see the user's email ID. If you are the JIRA admin then you can search under Jira settings > User management > Users. Or you can also check with your IT or System Admin team. Regards, Sushant Verma

in Where to find user email addresses of other users? Comment by Sushant Verma February 2023

Hi @Rasajna Meka Please follow : https://jira.atlassian.com/browse/JRACLOUD-61996 . Hope this will help you! Regards, Sushant Verma

in get users who are part of a specific project in Jira cloud Comment by Sushant Verma February 2023

Hi @Anaëlle Pierpaoli Welcome to the community! You will need to set yourself the permission Delete Issues on the project's permission scheme. in the project settings. Then you'll see DELETE option under MORE list. Hope this helps. Regards, Sushant Verma

in How can I delete a ticket ? Comment by Sushant Verma February 2023

Hi @Darin Dobbins Welcome to the community! You can create labels by typing whatever the label needs to be on the labels field and it should create a new label for you. Regards, Sushant Verma

in Creating a Label Comment by Sushant Verma February 2023

@Carla Lorenzi Please raise ticket to : https://www.atlassian.com/company/contact Regards, Sushant Verma

in how do i delete a board that someone else has created when she no longer works for us Comment by Sushant Verma February 2023

Hi @[deleted] Welcome to the community! Hope below document helps you: https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/ Regards, Sushant Verma

in Which Trello offer and how to subscribe ? Comment by Sushant Verma January 2023

Hi @이혜원 Welcome to the community! Hope below document helps you: https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/ Regards, Sushant Verma

in I don't subscribe to Trello Comment by Sushant Verma January 2023

@k.morkisz There is one solution, you can get in touch with your IT team person or you need to raise the ticket to Atlassian via https://support.atlassian.com/contact/ Regards, Sushant Verma