Sagar Mahajan Community Champion

Hi @Vicente Zurita Looking at the logs plugins are not getting started in the specified time and as a result of this Jira is not getting started Please try to start the Jira in safe mode (plugins will be disabled ) as mentioned in the below documents…

Hi @Blake Daniels You can this document if you have not already checked, also check the user you used in the config file has permission to access Jira install and Home directories. https://confluence.atlassian.com/adminjiraserver/running-jira-applications-as-a-windows-service-938847902.html

Hi @Shiva Reddy Gadiga Currently there is no Cloud solution available for the Bamboo but there are some interesting discussion on the below community questions you can check that will help you make a further decision.…

Hi @OMC Mincotur When we upgrade the Jira database table structure is also updated for the new functionalities added in the application or installed plugins. Downgrade the Jira is complex process but you can try the below workaround on staging instance to confirm if everything is working fine before doing the changes on…

Hi @RSP Please find the below document links which will help you adding custom plugin log files to Jira https://developer.atlassian.com/server/framework/atlassian-sdk/writing-your-first-plugin-faq/#using-your-own-log4j-configuration-for-your-plugin…

Hi @Frederick Gaudet Looking at your requirement deleting the issue from the database tables can be tricky as there may be other tables having the dependency with those tables. If your requirement is only to secure the issues data on development instance, so that no one should able to view the details, I would suggest to…

Hi @Peter Wells This issue for the specific spaces only or all the spaces having the same issue? Also does the confluence administrator having the same issue while moving the pages or just the non admin users? Also, Can you try in the incognito browser window and try to reproduce the same and also inspect the browsers…

Hi @İrem Nur YILMAZ Welcome to the Atlassian community. You mean the issues which are in done status are not showing on board? Also, can you give me the filter query you using for this board.

Welcome to the community @Darran Wilkinson 

Hi @Ivan Mantrov By default it's not possible to get the list of all sub-tasks for the parent issue, you will need a third party for the same like Script runner or JQL Search Extensions for Jira - the JQL extensions which provides the JQL functions to achieve this Documentation links…

Hi @DP IT First of all as you have clone your production VM to create a Stage instance. can you confirm that if you able to connect to the MySQL database from the Stage VM like you mentioned above. Try connect to the Jira DB from the server using below command. mysql -u <database-username> -p <database-name> This will…

Hi @Nishant Paraskar These are couple of things need to consider before installing the plugin on production site. 1. What functionality that plugin is providing and based on that the impact can be identified. 2. As the plugin is custom developed if you encounter any issue on production then it will make a site down or…

Hi @neetubhatt Can you please let me know which browser you are using, this issue looks mostly related to Chrome browser. Can you try to reproduce the in other browser and incognito window as well if it's reproducible or not to confirm if this is a application level error or Browser.

Hi @Jaroslaw Sobkowicz Welcome to the Atlassian community. To get the Edit rights in Confluence, You should have access to the desired space and have add page permissions as shown below either with single user or should be belong to the group which has add page space permission. If you have all above permissions and only…

Hi @[deleted] Just to confirm does the user have Browse project permissions on the project or he is a member of the role which is associated to the Browse projects permission. sometimes if user does not have a Browse project permission we can't assign issues to that users

Welcome to the Atlassian community @Emmanuel Larbi 

Welcome to the community @Junaid Rehman 

Welcome @Dominic Coleman 

Welcome to the Atlassian community @Troy Mobley 

Hi @CLSA CorporateApplication There is no easy way to identify the project creation dates using SQL query. You can check the Jira audit logs to identify these details form Jira UI.

Hi @Michael Ilewicz As you running both Jira and Confluence on same instance can you please check the below things 1. You running both application of Nginx reverse proxy what https port you have configured for both Jira and Confluence? are both apps running on port 443. 2. Can you check if both the applications are running…

Hi @Agnieszka Santos For Jira Cloud, you can't add another Status category as Jack mentioned. There are some plugins on atlassian marketplace which provide this functionality but they are currently compatible with Jira Server or Datacenter version only. You can check with plugin vendor if they have any plans to make a…

Hi @Administrador Welcome to the Atlassian community. If you looking for Zendesk to Jira migration help or help with the plugin purchase or anything related to migration in Jira the based place is to check for the Atlassian trusted partner available in your location/country/city. Atlassian partners will help you in this…

@Lingesh Somashekar Yes, if your Jira and Confluence instance are not from the same site the they are not actually integrated with each other to access to content between the applications. Yyou can able to see them in navigator as applications are linked your Atlassian ID's but they are not integrated with each other if…

Yes, we can only configure writer endpoint from Jira UI. I am not sure but looks like AWS internally redirect the read requests to the reader node as I can see some CPU usage and load on the reader node in my setup. Unlike Bugzilla where we can configure reader and writer node separately we don't have such options in Jira.…

Hi @Nagaraju Reddy Please try the below JQL and it should give you the issues in Epic with their sub-tasks "Epic Link" = XR-5949 OR issueFunction in subtasksOf("\"Epic Link\"=XR-5949") Also, the parentEpic JQL function is only available for Cloud version and not for the Server one. based on your tags looks like you are…

Hi @Lingesh Somashekar Please check on your Jira site navigation as shown in the below screenshot, if your Confluence site is shown their or not with same site name as that of Jira. if your Jira URL is https://lingesh.atlassian.net/jira then Confluence should also be with same url https://lingesh.atlassian.net/wiki/ Also,…

Hi @Jose Hernandez database partitioning you mean reader and writer node for JSM to offload the read and write traffic towards the database from application? If so, Then Jira supports the database with one writer and multiple reader nodes but you can only configure the writer node in configuration there is no such…

Hi @Suma Pralhad Kustagi As @KAGITHALA BABU ANVESH Mentioned check the status to column are mapped correctly all closed or resolved issue should be in the last column of the board, and also check if closed or resolved have correct resolution set instead of unresolved or open as shown in the below screenshots. In Jira issue…

Hi @Dawei Wang Welcome to the community. Looking at the steps you mentioned I think you are using the Jira Server or Datacenter environment. Can you please let me know what Jira environment you currently using Jira Server, Jira Datacenter, Jira Cloud The "Jira Calendar Plugin" is not a supported plugin from Atlassian even…