Sami Shaik Success Champion

This is such a great initiative! 🌱Happy to support by spreading positivity and giving more likes. Let’s break the record and plant more trees together! 💚 

@Howard Li Thanks for confirming - that’s great to hear! Just to clarify one last detail: If the relevant Google Doc or SharePoint file isn’t referenced or linked in the Rovo Chat conversation, will Rovo automatically search through all connected documents to find the answer to a question (e.g. about budget or project…

@Howard Li Thank you for the clarification - that’s really helpful! Just to confirm further: If I ask Rovo a question like “What’s the total amount spent on project Phoenix last quarter?”, and the relevant data is inside a PDF or Excel file stored in a connected 3P source (like Google Drive or SharePoint) ➡️ Will Rovo be…

🎉 Happy Jira Admin Day 2025! 🎉 Being a Jira Admin is not just a role - it’s a superpower! 🦸‍♂️🦸‍♀️ From crafting custom workflows to taming rogue custom fields, we are the silent enablers of productivity and collaboration across teams. Every issue resolved, every scheme optimized, and every automation built is a reminder…

@Howard Li Quick question - this is a fantastic update! Can Rovo AI read or understand the contents of uploaded files (e.g., PDFs, Word docs) or files coming from connected apps like Google Drive or Microsoft 365? Would love to know if that’s in the roadmap!

As an Atlassian Certified Expert and active community member, mindfulness plays a big role in how I engage and contribute here. I always take a moment before replying to understand the user's intent, provide meaningful guidance, and ensure my responses empower others. One mindful practice I’ve adopted is setting a…

That's great @Charlie Gavey . Thanks for sharing. Does it support all the A4J smart values? Regards, Sami.

@Camilo Gomez Thank you for sharing this important update regarding the deprecation of the old email action in favor of the new "Send email" action. This certainly brings more flexibility and better configuration options to Automation rules. I have a quick question - does the new "Send email" action support adding…

We have been actively using the new Backup and Restore experience for the past 20 days, and I must say this is truly a must-have feature for every admin managing Jira Cloud. The setup is straightforward — configure it once, and you can relax knowing your data is being handled efficiently. Throughout our usage, we haven’t…

This is a fantastic update to Automation for Jira! The introduction of advanced workflow orchestration features is definitely a game-changer for teams managing complex processes across multiple projects. The ability to: Chain multiple rules together Pass smart values between rules Use more flexible branching options will…

@Adrian Green I would suggest, please sign-up to Atlassian account using your personal email ID, and then raise a support ticket using https://support.atlassian.com/ Please let me know if it helps, if not I will raise a support ticket on your behalf. Regards, Sami.

@Adrian Green Sorry to hear you're facing issues with logging in and not receiving the verification email. Here are a few suggestions you can try to resolve this: Check Spam/Junk FolderSometimes, the verification email from no-reply@atlassian.com can land in the spam or junk folder. Please ensure you've checked there.…

Thank you for sharing these important updates regarding the Legacy Editor deprecation in Confluence Cloud. While we understand the need to streamline and standardize the editing experience across the platform, I would like to highlight a few concerns from our recent experience. We have already migrated our Jira,…

Hi @Sanam Malleswari , Great to see you're preparing for the ACP-620: Managing Jira Cloud Projects certification — it's a solid step forward in mastering Jira Cloud project administration! To your questions: Recent Changes (2025): There haven’t been major structural changes to the ACP-620 exam in 2025 so far, but Atlassian…

When can we expect this to be launched in the production?

Thank you, @Lakshmi Behl , for this detailed and exciting announcement. The new backup and restore experience, especially with support for AWS S3 and BYOK/CMK encryption, is a great leap forward in data protection and compliance readiness. I had a quick question regarding storage options: 👉 If an organization is on Jira…

This is a fantastic enhancement - custom email actions with rich formatting options will greatly elevate automation workflows. Looking forward to the upcoming attachment support as well!

Hi @Michael Karl , Thanks for reaching out — and I understand how frustrating this kind of error can be, especially when it blocks access to user administration. Here's what you can try: Verify Org Association Go to https://admin.atlassian.com/o directly and see if you're able to select your organization. Sometimes the…

Hi there @Volker Arnold 👋, The error message “Something went wrong on our side” typically points to a temporary backend issue or a conflict during the account setup process. Here are a few steps you can try to troubleshoot and resolve the problem: ✅ Steps to Try: * Clear Browser Cache and Cookies Sometimes old session data…

Dear @Aditi Dalal & Atlassian Team, As a long-standing loyal Atlassian user, and active member of the Atlassian community, I want to start by acknowledging the enormous effort your teams have invested in platform unification and UI innovation. I understand and appreciate the vision behind the new navigation and the…

Thanks @Anton from JetHeads_io It's a very useful information.

This is an incredibly useful tool! Keeping track of changes across Atlassian Cloud products can be overwhelming, and this solution makes it so much easier to stay updated in an organized way. The search and filter options, along with the ability to export to CSV or PDF, are fantastic additions. One improvement that might…

I totally agree with @Dwight Holman Here are my reviews on the new nav. New Navigation Positives: * Powerful Search Functionality: The new navigation system incorporates a powerful search capability, enabling users to efficiently locate desired information or features. * Enhanced Typography: The implementation of new fonts…

Shared my feedback. I hope it helps in your research and feature development. 

Thanks for sharing @Aditi Dalal 

We use Data Residency from the EU. However, our apps execute from the US and other regions, which is causing some issues during workflow transitions.

Interesting. Great. 

It is very interesting to learn about Atlassian Forge. At present, in our Jira & JSM cloud instance, all apps have been using Connect. Can we expect that by September the apps will have moved to Atlassian Forge? Is Atlassian making it mandatory to move all the apps to move to Forge? 

Interesting, will definitely consider to take this certification. 

Awesome! this will help our users alot.