Comments
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Hello @Matthias Leipert , good list. Adding to @Marc -Devoteam- and @Viswanathan Ramachandran pointers, three things that change your next steps: 1. You do have a sandbox. Your post is tagged Premium, and a Confluence sandbox is included on Premium (one per production site). Your org admin creates it in Atlassian…
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@Shawn Stevens Thank you, and you just named the cost side that nobody had said out loud yet 🙏 Agent-scoped identities would answer the "whose access is this" question. But every scoped identity is a new object an admin has to create, review, rotate and one day decommission. Multiply that by the number of agents a team…
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Hello @alvina_hr , @Florian Bonniec is right on the mechanics: OAuth 2.0 client credentials do not carry an expiry, and API tokens are the credential type built for one. Let me add the governance layer, because your 90-day mandate is achievable and, on service accounts specifically, better than you might expect.…
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Hello @Yamil Daniel Ali , good question, and the wall you hit is not a Jira limitation, it is an identity-model choice, so let me separate the two sides. Atlassian's side is per-user by design. The Rovo MCP server authenticates with OAuth 2.1 through an interactive consent flow, and the docs are explicit: tokens are never…
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@Shawn Stevens Thank you, both links land right on the nerve of question 1, and the Uber title alone names the problem better than I did: an identity crisis. The user-permission model gives an agent a borrowed identity, and the App Central piece asks the exact follow-up: should the borrowing agent see everything the lender…
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@Federico Frade wonderful, and thank you for coming back with the screenshot: that one image will save the next person with this rule an hour, which is worth more than any of our answers. Enjoy the clean comment history 🙂.
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Hello @Ankush Katiyar , welcome! @Gor Greyan DevTools route is the right way to see the real error, and before you go there, three causes fix most 400s on this exact screen 1. The Claude key must be an API key, not a Claude subscription. It comes from the Anthropic Console, and the workspace behind it needs active billing…
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Hello @Sander de Vries , your pushback is right: @Fabian Lim dashboard route is for Jira issue search and does not exist in Assets. And there is no setting for this, attribute selection either persists or something is wiping it Do this first: try a different browser or a fresh profile. The most common cause of "resets…
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Hello @Federico Frade , you are one step from done, and the step has two versions depending on how exact you need the result. Credit where due: @Gor Greyan branch is the right iteration and @Lalithesh smart value is the right source, the remaining problem is only where the comments land, so let me close that gap. Why your…
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Hi @Maryse Dupuy Welcome from Asana, and @Marc -Devoteam- has pointed you at the right engine, so let me fill in the three specifics your question is really about. First, the pain you can delete today: stop adding task time to Epics by hand. In a Plan, turn on the roll-up setting (view settings) and estimates aggregate up…
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Hello @Jan Pfeifer , @Jean Horn has given you the right runtime model, so let me add the layer your security team will actually ask about, because your question contains a distinction worth making explicit. Consent scope and access scope are two different things, and the admin request is about the first. When your…
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Hello @An-Sofie Smet , @Habib__Plugio__ has given you the right picture of what is happening today, so let me add the two pieces that complete it. First: what you are describing deserves a bug report, not just workarounds. A column that only populates when removed and re-added is load-order behaviour, not intended design,…
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Hi @Naveena Tati , I hold four ACP certifications, so let me give you the prep approach that has survived every exam revision, plus honest guidance on your specific questions. On syllabus changes: trust exactly one source. Atlassian has been revising its certification program, so before anything else, open the official…
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Hi @Maximiliano Javier Julio , good timing: I ran a controlled WFM test on a live Enterprise sandbox this week, timestamps and all, so I can answer some of this from observation rather than guessing. Taking your concerns in order The finding that reframes most of your list first: WFM routing is schedule-gated. In my test,…
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Hello @Anuj Batta , the article @Arkadiusz Wroblewski linked gives you good scaffolding, so let me add the part you actually asked for: instructions you can paste and adapt, for both agents. Agent 1: Sprint Retrospective Prep. In Rovo Studio, create an agent and give it instructions along this shape: You prepare sprint…
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@Daniel Holmes Welcome to the club nobody applies to join 😄 Your surprise is exactly why this article exists, and your question deserves a real answer, so here is the stack I actually use: 1. The release notes hub (community.atlassian.com/release-notes) is the closest thing to one source of truth now: filterable by…
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Hi @Brandon Viertel , @James Gamble has given you the correct diagnosis and the correct supported fix, so I will not repeat any of it. I want to add one thing aimed at the exact sentence blocking you: "our org is hesitant to allow login and mailbox enabled accounts." That hesitancy is usually about interactive accounts,…
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Hi @Rick Austin , welcome, and @Aaron Pavez _ServiceRocket_ has the right map, so let me add the practitioner detail for your exact constraint, because your situation (portal-only customers, no IdP, no budget for licenses) has a clean answer. The direct answer first: portal-only accounts cannot access JPD, and no…
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Hi @Martin Spernjak , your testing already found the honest truth, so let me confirm it and then give you the architecture that satisfies your list as written. Your conclusions are correct. Within native Confluence Cloud on Standard, there is no supported way to keep attachment playback and remove the download option. Your…
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@Peter Kerrigan Thank you Peter! "Sceptical at first, enjoying the simplification now" is the exact arc most of us travelled 😄 The map is here whenever the old names itch. If you hit a rule that behaves differently than the table promises, report it here, that is how this thing stays accurate.
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@Jamie Knight & @Becker_ Rene Between the two of you, this comment section just answered the question the article could not: when the window closes. Jamie asked the right question, Becker located the banner, Jamie quoted it exactly: automatic switch to role-based access only on February 21, 2027, with legacy permissions…
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@Greg D The golf-cart seatbelt analogy is going to stay with me 😄 And your question deserves a straight answer, because I have lived both sides of it. Yes: a homegrown gateway is a liability you build for yourself. I maintain internal integrations for a living, and every abstraction layer we own breaks on somebody's…
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@Dr Valeri Colon _Connect Centric_ This is the update this thread was waiting for, thank you for bringing it 🙌 I verified against OpenAI's documentation today and it checks out: Workspace Agents on Business and Enterprise can now add custom MCPs directly in the Agent Builder, with a workspace admin publishing the app so it…
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@Apryl Harris Thank you! And honestly, your instinct about edited configs deserves to be taken seriously 👏 Because the documentation quietly agrees with you. New configuration is the clean case: additions deploy beautifully ✅ Edited configuration is where the sharp edges live 👇 The unsupported-operations list shows that…
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Promised update, two developments worth knowing since my answer above. First, Rovo MCP now supports enterprise authentication through identity providers, which changes the auth conversation for orgs that had API tokens disabled. Second, and bigger for the Agent Builder question: Atlassian shipped a new rovo:mcp Forge…
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Update: Radar update, because this article promised the changelog would announce the next chapter: it has. Forge Containers moved from closed EAP to Developer Preview this week, container images for long-running backend workloads, any language or runtime. If you missed the EAP window, the door just reopened wider.…
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@John Eisenschmidt , @Aaron Morris This is exactly the conversation I hoped this article would still be hosting in August, thank you both. John, the XML export gap is real, and your pipeline (export, parse with AI, document in Confluence) is a genuinely good practice that deserves a supported path; I have added my vote on…
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@Julia Foden This is exactly the follow-through this comment section hoped for, thank you 🙌 Verified it myself on the announcement thread: Anukrati from the Atlassian team confirming that capacity planning is for company-managed projects on Premium and Enterprise sites, and that a space admin has to add the view from the +…
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Hi @Skyler Munsterman , I tested the current portal search behaviour in a sandbox today, so here is the practical picture. @Tomislav Sablic is right: there is no keywords or tags field on request types. Portal search matches therequest type name and the description, and I verified both today: a distinctive word placed in…
