Comments
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Check the columns of the Board settings, see if the right Status is mapped to the column or if you have unmapped statuses?
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You can start first by creating a Project role for those specific users by changing their access to viewer (In the Permission, Project settings > Access ) to limit issue creation. However for Kanban Board, you will need to first ensure the issue is on the board which is not done during creation, so a manual process will…
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To understand the error, you have to know what the logs says. If you're getting 404 Not found, that could mean a field doesn't exist or something else. Therefore if you have the full error logs, you should post that instead, as that would explain things much better.
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@lsosa Have you checked your Board Settings (filters, columns etc) since you performed a move to an existing Classic Project? that could explain a little why the old issues don't show on the Sprint Board / Backlog.
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@Philip Kasapov I think there might be a problem with the API or the documentation might be incorrect. However, probably best to raise the awareness in Atlassian's Ecosystem
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You will have to go here for your user under Contact set the email address to "Anyone" to allow visibility via API level.
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Did you get an Approval for the API by following the guideline here I believe without an Approval, you can only fetch users who's email visibility is set to anyone.
