Prince Nyeche - ELFAPP Atlassian Partner

Hi @The Xuong Tsani Please can you share a gif image / screenshot of what you've done so far? so I can understand better which popup you're referring to and what's actually wrong.

Hi @Alex Zuiev Thanks for the details. now let's try to verify the error, you can do this by navigating to the Board of that project while having your developer tools of your browser (Network tab) open. once the error occurs right click to save the page as a HAR file. Then use this website to read the content of the HAR…

Hi @Ivelin Vasilev No, i don't think that's possible for a restriction, as long as the user has the right permission needed on the resource it should just work.

Hi @Livio Patavini For Jira Cloud, you could look into these API Docs to see what meets your requirements

Hi @Alex Zuiev Let's try to eliminate certain factors here, I would like to know the answers to the below: * Is this project a next-gen project or classic project? * Are you the only user having this issue or everyone? * can you search for an issue using the Issue Navigator search (JQL search) and see if the issue can be…

Hi @The Xuong Tsani Go to your Jira Settings > Products > Application Links and confirm if the Application is indeed linked. If it's not there then it hasn't been linked.

Hi @Infra Structure No it doesn't affect. it just carries a dump of the data into a new instance. One of things you could be worried about (but not really an issue) is add-on data which might not work well on the new instance. For URLs, you will prompt for the changes during restore.

Hey @Trevor Glen A while back, Atlassian removed anything that could identify a user, which includes username, emails etc. So that control is not based on the Instance but rather to the individual user profile itself. for example, a user can turn off their email address for profile visibility to "Only me and admin". what…

Without an exposed API, you won't be able to retrieve anything outside the Application.

Hi @serhatengin_nemutlu You will need to Contact Support

@Trevor Glen that's not going to happen most probably due to privacy laws. what you could do is save that format of all the users as a draft in your email with how to identify each user, so you can copy and paste when sending from there.

Hi @Aniruddha Mallik I don't think this is currently possible with the way SAML integration works with Cloud.

Hi @Samuel Roshan Advanced Roadmap doesn't have an exposed API, so I doubt you could retrieve anything from it.

Hi @Trevor Glen If you're replying from an email, you can use [~accountId:5f127cc6e5c51dfb] where the alphanumeric string is the accountid of the user which you need to know beforehand. once the comment is rendered on Jira, it will take up the user profile and reflect that. 

Hi @idanieri Is this correct ... fields=evidencia shouldn't it be evidence? basically the flow should work like that, upload the image then transition or transition then upload; either way, it seems like a valid step to do. a user can upload an image then transition the issue or vice versa. What error messages are you…

Hi @north It could most probably due to cache, I'll suggest to try to flush the cache and try again. one of the ways you could test this is either use a different browser or use incognito mode. 

Hi @Aleksandr 2easy It is not possible right now to use a different suffix domain other than atlassian.net. There's a feature request for this to Allow custom domains. You can watch it to know when it's shipped on Cloud.

Hi @Chris Williams Simply export the issues from the Advanced Navigator search as CSV files or you could use the Jira Cloud for Google Sheet or the Jira Cloud for excel. 

Hi @Basti I believe that's the expected result, as a user requesting should only see what they reported or are participating in. Response limitations: For customers, the list returned will include request they created (or were created on their behalf) or are participating in only.

Hi @Sunil Thakur if your question is meant for Jira Cloud, please can you share the endpoint you're using for that request where you did perform a user search and the result came back without an accountId? As accountId is specific to Atlassian Cloud and not the Jira Server version.

Hey @Juliane_O For Confluence I don't think there's an API for this.

Hi @Sander Quirynen Do you know who is the Technical Contact to the Instance? Probably that person can reach out to Support directly. if it's the same person that refusing to cooperate then there's nothing you or anyone else can do about it. 

Hi @Andreas Köhler Once you delete that Project completely, you can use the Project key again. Since Jira Cloud now has a Trash feature, delete the project permanently by navigating to Jira Settings > Projects > Trash once that is done, you can reuse a Project key again.

Hey @Veeranjaneyulu Kureti Basically, i looked at the json and it seems that you're not properly formatting it and using wrong methods in the request. There are 3 things you need to be aware of here * PUT request in the context of Edit issue does not return a json response, so you can use a status_code to check if it was…

Hey @Veeranjaneyulu Kureti Are you using some form of SDK or Library to do this, or you're simply calling different script at a time. Can you post the sample code you're using so far for project creation and editing the issue and any errors you've gotten so far?

Hi @Mark Janecek It could be one of the two problems as mentioned on this documentation * You do not have the default application access group setup in your Product Access. so there must be at least one group that should show as "default access group" for your Application. * Your Application subscription is expired. Since…

Hey @Mark Winston Yes that's the only option with the API endpoint to backup everything. it seems you've gotten the alternative while brainstorming with the backup restore to another confluence only instance; besides that approach. If you can code, you can use a Web UI Automation module like Selenium and create an…

Hi @javier_montilva I believe the header should be like: --header "Authorization: Bearer <access_token>" and the URL should be like https://api.atlassian.com/ex/jira/{cloudid}/rest/api/2/issue/EXA-1 The cloudid should be obtained when you've authenticated your request through the /oauth/token/accessible-resources endpoint.

Hi @Mark Winston Both documentation are ways to generate and get the backup, using the script version you can automate the download to your local file system or you can simply add a get request to get the file after its generated on the script. The Automation for Jira version only triggers it, for you to download at a…

Hi @mat jung You're using the New Navigation UI, so the Menu bar is on top as shown. Previously it was on a sidebar but that has changed. So basically they mean the same thing.