Prince Nyeche - ELFAPP Atlassian Partner

Hi @daniel Interesting, the script's IFS requires a comma that's why it looks for it. On unix systems this shouldn't be a problem for only a single column, however depending on what os system you're using I think it had to do with the CR (carriage return) or LF (line feed) or a combination as the data should just be on a…

Hi @daniel Since it's just a single column, you don't actually need a comma just create a file in a text editor with each name in a new line and save as .csv file as mentioned in my previous comment.

Hi @daniel Your CSV file should look like this with only a single column e.g: col Name 1 Name 2 Name 3 That's how the format should be

Hey @daniel The problem is on line 10 Enter the CSV File Name: org upload.csv the filename should not have space in it as the script doesn't validate anything. so you could rename the filename to org_upload.csv or upload.csv for simplicity and try again.

Hi @Wexi Welcome to Community, please contact support so they can assist you to check and see if that email is being blocked by Atlassian systems. 

Hi @daniel You can create a csv file with a single column of the organization name as much as you want and use this shell script to run every name in a loop. it's a simple script that does it in one go. #!/bin/bash # create JSD Org's Script IFS="," OLDIFS=$IFS read -p "Enter your Atlassian Email Address: " email read -p…

Hi @daniel You can use the API endpoint to bulk create those several organizations.

Hi @Shelley Black On a Cloud Instances if you deleted a project, make sure that you've deleted it from the Trash bin from Jira Settings > Projects > Trash. If the same name string or key string still exist, it should prevent you.

Hi @vidhyakk You will need to configure a proxy such as Apache or nginx to point from localhost:8340 to jirabb.domain.com on your EC2 windows os. EC2 has a dynamic ip by default, so you might need to use the Elastic IP to make it static and then use a CNAME to make it public on the web. 

Hi @Jayamadure Srinivasan I believe the name and email will show on the description field after submission. If the name and email is not showing at all most probably it has to do with the way your Project is configured.

Hi @Arvind Singh From an API perspective, you will get the entire payload, its up to you to doing any filtering in your application code to get what you need. You will need to parse the json in order to get direct values. Are you using a library or your own code to query Jira Rest API?

Hi @anthony_butler Welcome to community! For Project Automation, if i'm understanding this correctly, we're looking at just a single field but different Project is it? If so I believe script runner might be a more suitable candidate for this use case. As i'm now wondering how to does the Automation know which tickets to…

Hi @ken You can put the code you're using on github and share the link, for further test and for proper formatting. That payload should work, except there's something else wrong in the code!

Hi @ken Welcome to community, the reason for 400 error is because the json is wrong! Since you're updating a single select list, you shouldn't wrap your value in a list. you should pass your payload as below: { "fields": { "customfield_10006": # customfield id of the Epic Status field { "value": "Done" } } } with the above…

Hi @Sreenithya CR Welcome to community. The error is pointing to "Wrong JVM version! Jira requires 1.8 or 11 to run." did you try to pointing JAVA_HOME to the right path in the Environment variable?

Hi @Kristian Marley Welcome to community! Have you tried navigating to the confluence application <your-instance>.atlassian.net/wiki to see if the result is different or the same? if you're a user only on Confluence and not on Jira and the page redirect resolves to Jira Application, this error could happen.

Hi @Anusha_Raju It depends on what you're running on your Server that can cause it to become slow. For example, creating complex filters that can query the entire instance isn't such a good idea or running scripts on the instance that spans thousands of issues isn't the best way to go. So looking at your logs, what does it…

Hi @Victor Grazi Can you try to Tick the box next to 'Disable image transparency on clipboard' in Snagit's preferences: and see if that helps?

Hi @shubham tak I believe in the response payload it has a key field, which will show the issue key for issue_created or even issue_updated event, you can strip that and use that information to query the endpoint for projects to know the difference where its software, core of servicedesk project. web-hooks for Jira are…

Hi @Konrad Garus Yes it's common as usernames are not applicable on Cloud Instance as they have been deprecated, so during migration from Cloud to Server, You will need to ensure that you define a username in the xml file rather than import it like that (although that method is rather complicated) else, you will see those…

Hi @Benjy Meyer You will need to do that from your SSO Provider as it may have been disabled from that end.

Hi @Zaldy Parian You can also use API to get more than 1k Issues, although it would export it out with all fields in separate files of 1K each as that's the limit. however using the app would export everything at one go but i'm not certain if comment fields are exported with that.

Hi @MAW SFDC It depends on how many issues these 10 Projects has and what method you're using. either a full XML import from Server to Cloud(if its a new Cloud Instance) or you're just using CSV import to import 1 project at a time. So if i were to estimate the latter, I would say that would take longer given if each…

Hi @Pranita Warik I believe Script runner could solve this requirement.

Hi @Cemal If you're still seeing those issue assigned to you and show as open, most probably a resolution is not being set on the issue which shows it as closed when its actually done. You will need to check if the project has a resolution that is automatically added via post-function on the status when the issue is…

Hi @ttoth-fejel There's no way to turn it off. You can most probably use the Basic Search rather than JQL Advanced search for readability, if the search is very basic.

Hi devops-team@gradion.com To me, the "Add Link" button seems to be a mystery here and also this "project setting > summary > Application Link" doesn't exist on Cloud. So i'm wondering where such configuration is or probably it was added by an Add-on. 

Hi @The Xuong Tsani Just to re-iterate; is it that, you connected your Jira Cloud with a Jira Server and this "Add Link" is from the Jira Server where you're having this issue? What version is the Jira Server?

Hi @David I believe you're experiencing this bug - JRACLOUD-72593 on Cloud. It only works on the Old Issue view and not the new view.

Hi @Amrit Sadhab Next-gen project was built from the ground up which means that it did not take or inherit anything from the Classic Project. so its completely different from operation and how it works. I don't think you can create an issue and assign to an epic or parent; on next-gen you do that afterwards. likewise, epic…