Prince Nyeche - ELFAPP Atlassian Partner

it seems, it could be a temporary error, have you tried using other Browser to see if the result is the same? Likewise do other members get a similar error? or being told they have no access - that could be a another separate issue altogether.

Hi @JOHN HATZAKIS Welcome to Community! The image you've uploaded didn't render, try re-uploading it again, so we can know what type of error you're talking about.

Hi @sam saas Yes that's how it works if there are multiple Product access groups. Just to clarify the "Default Product access" is usually a group a user can be put into, if automatic sign up is enabled. So if there are multiple user groups there, removing the user from all the groups the users belong to that has Product…

Hi @Malika ELKHARRAZ Welcome to Community! Are you already using the Jira Software API? If yes, what endpoint to be exact? If no, what are the series of steps you've taken to get "sprint" field ; (x ; y) please elaborate.

Hi @sam saas Welcome to Community! I think the way to go about disabling a user is by removing the user from the default Product access group, this way the user doesn't consume any licenses anymore. I believe there's previous discussion on the notion of disabling a user only in one application versus to all application via…

Hi @Anca Huruiala Welcome to Community! To simply put it, different Organizations in the same Project can't view each requests by default. What enables a customer from one organization to view tickets within the same organization is the feature of "share with button" - which allows members of the same organization…

Hi @Luc Plas Welcome to community! You can start by using the Atlassian API for user search with Browse Permission on a Project.

Hi @Tim Garthoff Welcome to community! This will occur if there's an unusual disconnection to your domain. So probably you should investigate your domain and make sure that no recent configuration changes such as SSL/TLS or other configurations pertaining to your domain are wrong or not properly configured. if you've been…

Hi @Alicja Natively next-gen doesn't have such feature as required fields are not yet available. Maybe use an Add-on such as Tempo timesheet for time logging. 

It's because, most of the time users wouldn't really want to create a project based of another Project from an API perspective. Likewise if the API is not documented on Atlassian developer pages it isn't official. which means it can stop working at any time without any prior notification to you the user. 

Hi @Ronaldo Huang Welcome to community, I think you're referring to the shared template API. /rest/project-templates/1.0/createshared/{projectId} Where ProjectId is the id of the existing project. However that API is not official if you're using Cloud, so I wouldn't rely on it so much but you can test it to see if it works…

Hey @Barb Richards Have you tired login on a different device other than the one you're currently using to notice any difference?

Hi @anthony_butler Although Script runner is an ideal candidate, I don't have a workable example out of the box I could use to explain this and Groovy isn't my strong suit yet so wouldn't be able to help much here with the coding aspect of it.

Hi @Diana Schubert Thanks but please edit and remove the image as it may contain sensitive information. I would suggest opening a support ticket, so Atlassian can further troubleshoot the issue as more sensitive information may be required to know in details as such cannot be shared on Community.

Hey @Diana Schubert That's good, now you will need to see what messages it says. Although 204 means that the request went through but it could be a fallback error - Did you also happen to see any other type of error highlighted in red instead on the Status column of the list? Furthermore, to continue on viewing the error…

Hi @Namrata Pawar Yes, you will need to use an API token if you want to query an API resource.

Glad to help out @Ali Mohammad, if the above answers your question. Please kindly accept the answer, so other users can see it as a solution.

Hi @Mohan Subramani Thanks for the screenshot, @Daniel Ebers has provided the link to the API. Though creating an Issue link via API should perform it properly. I believe this issue of attachment is a bug but I think it occurs via copy and paste from an excel sheet, is that how you're trying to link the issue?

Hi @Ali Mohammad There's no cost imposed even though you overuse the API and no limit per month. The only effect is that the API will start failing when overused. I would suggest you limit your API request to 50 concurrent request per minute to avoid hitting that 429 error.

Hey @Tycho de Vink If you're trying to get issues from Jira software Sprint, it's better to use the Jira Software API instead.

Hi @Ali Mohammad There's no additional pricing to use the confluence API. once you have a licensed user, you can simply use the API. however there's a limit set on overusing the API resource which throttles from time to time. you will notice this when you run across a 429 error.

Hi @eduardo_medina Welcome to Community! What's your permission level to those Boards? I'm assuming you do not have sufficient permission to access it, hence the error. To confirm this, try navigating here https://<your-instance>.atlassian.net/jira/boards check the board concerned and see if it's showing as Private.

Hi @Ken O_Brien What example of comma separated list are you using? i would assume you will use it as below for multiple values { "fields": { "customfield_11201": [{"value": "Disclosure"},{"value": "SecondValue"},{"value": "ThirdValue"}] } }

Hi @Nishant Paraskar Welcome to Community! In order to understand what you've done so far. Please can you state the series of steps you've taken * What data are you trying to get and what endpoint did you use? * What is the payload you're trying to post and what endpoint did you use? * Are you using a terminal or an…

Hi @Mohan Subramani Welcome to community! Adding Multiple issue link is possible via API but not from the UI. Also could you elaborate further on the "attachment in png", what does that mean? Please share a screenshot to illustrate better.

Hi @Nikolay Petrov Yes that's a good start for Troubleshooting or tweaking the performance. I believe you've used a HAR analyser before tweaking those aspects? Ultimately, if you've not used it, I suggest that you check your developer's console under Network tab to get a good picture of what's dragging your instance…

Hi @Robert Lauriston Try using Chrome and do the same thing. if it occurs, I think you should reset your Google profile or ensure you're not logged into it on Chrome. Check your Google settings and see what's configured there under "You and Google"

Hi @Jim Stewart Basically those are quick filters to see the assigned issues to users. So Clicking once will highlight the user, clicking once to another user will highlight both users assigned issues. To view your own user only click once again on the other users to de-select it and click on your own user. From the…

Hi @Namrata Pawar Welcome to Community! basically when a user leaves an organization you can deactivate the account; and by deactivation I mean removing the Application access the user has. When you do this, the user can not longer log into to the specific Atlassian App the access was removed from. So you could use that…

If the exported data is sorted correctly on a csv file with the values in different columns. I believe there's a way to import those values in a loop into Jira given that the cascading select list options already exist. if the options doesn't exist, that too can be done first via API as well.