Veera_zqt9p1 Atlassian Team

Awesome work @Community Manager !!!

They are downloaded from the media store when the attachment is explicitly accessed.

Thanks for the amazing post, @Community Manager 

Welcome to the Atlassian Community, @VIRGINIA IT 

Glad to know that you were able to figure it out and fix the issue. Thanks for sharing @jane chen .

@Kosala Refer to KB: How to add comments to Excel export If you have database access, you can run below SQL. SELECT P.pkey||'-'||JI.issuenum as issuekey, JA.actionbodyFROM jiraaction JAJOIN jiraissue JI ON JA.issueid = JI.idJOIN project P ON JI.project = P.idWHERE JA.actiontype = 'comment';

@A L 1. No. Workflow can be associated to an issue type. It's not possible to use different workflow for the a single issue type based on the Components. 2. You can add a new workflow to the workflow scheme and associate with the issue type. It'll move all the existing issues from old workflow to new workflow while…

@Prash Shyam The simple answer to your question is 'No'. I am just curious, what's your use case? Why to you want to assign workflow based on another field?

@frank norrmann Jira doesn't treat an issue as closed/done until the Resolution value is set, no matter what status the issue is in. In your case, the Resolution is not set when the issues are moved to Done status. So, Jira still treats them as open. When the Resolution is set, you'll notice strikethrough on the child…

Hi @[deleted] @Ed Letifov _TechTime - New Zealand_ is correct. You'll be charged for 25 users (10 JSD agents + 15 Jira Core) for Atlassian Access. The Atlassian Cloud Free plan comes with limited licenses and 2gb storage. Any user who has access to one of the free products is considered as 'Free user account' in the FAQ…

@Jack Arndt Since you already have a rule setup for transitioning Customer Ticket A when all the linked tickets in Team project are transitioned, you may add new 'Edit issue' action item to set the Due Date. You may refer to Advanced field editing, and Working with dates for more details.

You are welcome @Christine Blair 

@Alex Sleighter Please submit a ticket from Support Portal with the page details. Our Support team can check the server logs to understand what's causing the issue and help you fix it.

@Matthew Langwell , When the issues is removed and added from an active sprint, it shows as "Scope Change" in the Spring report. Make sure there is no post-function to clear the Sprint field value in the workflow transition which moves the ticket to "In Review" status.

@Nikki Leonard Looks like you need to install Team Calendars for Confluence add-on in your Confluence.

@Olga Buslovich You are right, GitHub for Jira app requires the READ access to the code to read the Smart Commits from your GitHub repositories and show those details in the relevant Jira issues.

@Eman Tadrous There currently is no way to associate a Next-gen project with other project settings, schemes, global configuration objects. Next-gen projects works independently and you need to setup issue types with in the Next-gen project. You find more details about the Next-gen projects in the blog post: Everything you…

@Rob Horan I provided a similar solution for one of our Premium Cloud customers by using External Data for Jira Fields add-on. It'll let you connect to database, weblink or upload a JSON/XML file as the data source. You can even create a field configuration to update specific custom field by comparing other field values…

@Ira Philip Yes, the users will be able to access attachments by clicking on the attachment icon even though they don't have a link on the page.

@Aishwarya Sharma Answer provided in the below link might help you. https://community.atlassian.com/t5/Jira-questions/Solved-Structure-Stories-cannot-be-linked-under-Epics/qaq-p/1208803

@Simon Shen Looks like new editor has been rolled out on your Confluence. Please check Confluence Editing Improvements and Confluence Cloud Editor Roadmap for more details. If the page is still crashing for you, please submit a ticket on Atlassian Support Portal with the page details so that one of our Support Engineers…

Hi @Sahar Rahgozar Jira treats a ticket as open until the resolution value is set. Below JQL will give you all the open tickets which are not updated in last 30 days. resolution is EMPTY AND updatedDate <= -30d

Hi @Christine Blair There is no native functionality within Jira to copy a field value from sub-task to it's parent task. Few add-ons provide this functionality. * Automatin for Jira . You may refer to this blog post which explains how you can setup the rule. * JIRA Misc Workflow Extensions * Another option is the newest…

@Lisa Ruff You should be able to restore the deleted attachments from the Trash. Go to Space Settings > Content Tools > Trash You need to have space admin permissions to do it.

Hi @Shannon , It's not possible to customise user properties. We have been tracking this a feature request: JRACLOUD-6354

You are welcome @Anto If you have no further questions, please accept the answer.

Good to know. Thanks for the additional details, @John Tolle 

Good to know. Thanks for sharing @Sabrina Liao 

You are welcome @Sabrina Liao Yeah, it's a different issue then. If not already done, please submit a ticket in our support portal so that we can help you with it.

Good to know. Thanks @David Loya