Vikrant Yadav Community Champion

This is support email address :- MicrosoftTeamsIntegrationsSupport@softserveinc.com Thanks!

If you are JIRA Admin, check General Configuration of Zephyr Plugin. 

Hi @Gaurav Shinde Get in touch with your JIRA admin for adding Test Issue type to your project Issue type scheme. Thanks

@devsuresh2005 You have already performend all troubleshotting steps tried to reinstall, create new application link and tried to reconnect but still not working. I suggest you to raise a ticket with Vendor, vendor can suggest what is the issue with key. you installed plugin from Marketplace right ? Thanks

Hi @Rao_ Lokeswara _JJCUS NON-J_J_ FOr sharing Dashboard you have to click on three dots on right hand side and click Share Dashboard. If you are the owner or having edit permission then only you can share dashboard. Along with Dashboard you have to share the filters as well which are used in Gadget then only other user…

@Christopher Rampola It only works for groups which are created in JIRA. If user in extenal group then you can create account in jira and add user in a jira group. Thanks!

Hi @Ravi Sagar _Sparxsys_ We have ScriptRunner plugin. I want to send complete Dashboard like Screenshot or pdf. thanks

Cool! Glad to hear it works. Let me know for any further concern.

Hi @Nagappan Murugappan As per the error it seems that Bug issue type is not avaialble in the project in which you are trying to create issue. I have tested the same it's working. thanks

Hi @devsuresh2005 H.mm... it weird but possible to fix. I think some steps are missing. Have you tried to create application link again .Check correct public key is added in Application Link, oathkey and Consumer Name is correct. Are you sure you are using JIRA server not cloud ? Let me know, we will try to fix. Thanks

Cool! let me for any further concern. Thanks

You are import workflow in your system. In your system status with same name is already avialable. It's only asking for mapping of the status. Thanks, Vikrant

No, you can't give same name of two transition coming from source. You can keep slight change in the name of the tranistion. Like If one transition name is Approved , for second tranisition you can keep it Approve. One with Condition one without. Only One will be visible to user. Thanks

Hi @harainye Get in touch with your JIRA Admin for Password Reset. Might be your JIRA is synced with AD or SSO enabled. Thanks

Hi @Suma Pralhad Kustagi This screen is for mapping Old Status w.r.t new status. It replace old issues status with the new status. As per the screenshot exisiting one is avaialble in new workflow. So it fine to proceed. Thanks, Vikrant Yadav

Hi @Christopher Rampola you can do this with the help of condition. A per the screenshot, it seems that Authorized is the initial status,at Initial status you can't insert condition. As per my understanding, you want to Edit Issue permission to Approval Manager when status is Authorized, For this you can group the kb…

Try to reinstall the add on in JIRA . Then use new jira unique ID available in Configuration. 

Hi @Ankita Chattopadhyay You can do this using the built-in Automation, located in project settings under "Project Automation" for service desk projects, or just "Automation" for other projects. You would need to 2 different rules to capture both transition types. The first rule for example would look like: Trigger: Issue…

As per the screenshot, it seem that you are entering worng JIRA id , might space in unique ID. 

Hi @devsuresh2005 Check the Microsoft Teams for JIRA plugin Configuration to get correct JIRA unique Id. Install JIRA server in JIRA Server connector in MS Teams. Then type Connect >> Press enter >> Enter JIRA ID.

Hi @Cristina Baciu Transition Screen always appers, whether the field is filled or not. It will not let the transition proceed if it is left empty. If you really need this to implement, then create two transition from Source to Destination status. On One transition put Condition that only shows screen when Assignee field…

Hi @Priyanka Nimbalkar Try below code for checkbox if (checkboxfield.contains("block")) Thanks!

@Florian De Boeck You have installed wrong Connector in MS Teams. Install JIRA Cloud for Teams connector , i think you have installed JIRA Server connector. :- https://appsource.microsoft.com/en-us/product/office/wa200002140?tab=overview

@Ismael Jimoh Thanks for clearing my doubt. I think for automation, he needs to create a Scripted Time Reamining Field. I feel difficult to create Date time scripted field. What is the best method to capture date and put in a scripted field ? Do you have any documentation or example which timestamp class? Thanks

Kindly check link :- https://www.w3schools.com/tags/ref_httpmethods.asp

POST method is used to send data to a server to create or update a resource like update issue status, while GET method is used to request data from a specified resource and should have no other effect. Thanks!

@Ismael Jimoh Is time tracking field works in this scenario? Thanks

Hey @EnEm first you need to install Incoming Webhook add on in MS TEAMS channel then put webhook URL in JIRA. let me know for any further concern in configuration. 

Hi @EnEm For getting notification from JIRA to MS TEAMS channel for this you need to setup webhook in jira. Thanks

Hi @Ashkan Malekly You can use trick to upload pdf file , like changing pdf file extension to .jpg then try to upload it should work. May I know which jira version are you using ? We had also received this error message. We contacted Atlassian Support team for the solution. I suggest you to raise an request under Atlassian…