Vikrant Yadav Community Champion

Hi @Admin Johny Jacques It seems the user account has been deactivated in the Atlassian system or the user does not have a Jira license, which is why the user is not appearing in the picklist when adding them to a project role. Kindly check in User Management whether the user has an active Jira license. If the user does…

Hi @David Foote In our case, we have created an API Token Register in Confluence, where we keep a record of each API token mapped with the corresponding Jira Automation rule. The register includes details such as the creation date, expiry date, automation rule name, and rule URL. All API tokens are securely stored in…

Hi @Varun Shah Kindly check with your company IT Support for adding a user into a distribution list. This is not the correct platform. 

Hi @Emira Welcome to Atlassian Community! If you’re looking to access Jira and Confluence data via REST API, you’ll first need an account that has access to the respective Jira projects and Confluence spaces, along with an active license for both products. Typically, a service account is used for such integrations. You can…

Hi @Vitheya Monikha On Frontend side you can use console.error to track the logs for your production deployment. From Developer Console, you can check those logs. For Better solution, I suggest you post Forge query on Developers Community : https://community.developer.atlassian.com/

Thanks @Olivier_OSTConsulting Without plugin,only workaround is to set a placeholder value (like N/A) and ask user to set field value on next transiton. 

@Christos Markoulatos -Relational- Second automation won't clear the field as it's mandatory field give error : PAA-12055 (Dev is required. (customfield_10058))

Hi @Christos Markoulatos -Relational- As these field mandatory field on Create Screen, Automation won't be clone the issue until I fill the mandatory field. Can I clean mandatory field after cloning or Cloning an issues via automation does automation able to create the without filling any data in mandatory field? 

Yeah @Bill Sheboy I still have the older rule. I can share the JSON file with you to identify the cause. 😊 

Thanks @Bill Sheboy I have tried to create another rule with a different field which is single select list field. Creating another rule from scratch fix my issue.

@Bill Sheboy Trigger is manual trigger as for now. It will change to "Field Value Change"

Hi @Bill Sheboy Field is a single select list field Yes, I have double checked no space in key and value Custom field value also don't have space "customfield_10058": [ { "self": "https://powerusers.atlassian.net/rest/api/3/customFieldOption/10808", "value": "Closed", "id": "10808" } Option name is exactly same in lookup…

When I remove the condition it's still asking to fill field available on tranisiton screen. 

@Tansu Akdeniz i have tried to add transition ID in addition field section but still not working.

Hi @Tansu Akdeniz Transition name is not visible in Destination status.

Hi @Sam-Kai Huang It's weird because on my machine it's working fine. I suggest you to check with Atlassian Support, why it's not working for you.

I have to tried on my machine, it works fine. This works well in Jira cloud! You need to export the field first to see how delimiter is the correct for your site (->, =>, >). Here the delimiter is "->" and i was able to update a cascade field 

Great Custom field @Dave We can easily see All Level of Hierarchy on view screen

Glad to hear @Ingrid Solheim I'm happy I could help you. 😊

You're Welcome @Mia Tamm _Simpleasyty_ 😊

Hi @Ingrid Solheim Welcome to Atlassian Community! Yes, you can easily download the table into CSV or XLSX format. You only need to turn on the these radio buttons.

@Hima Panchal Are you looking to update a Due Date field in JSM or JSM premium licensing due date? If you are looking to update Due Date field, you can update via Bulk change or you can update it manually or via automation also you can also update Due Date based on some logic. 

Hi @Hima Panchal Welcome to Atlassian Community! Upgrading a plan will automatically add premium features in JSM. No action need to perform on user side. User automatically starts seeing the premium features.…

Hi @Vipul Kulshrestha In MS Team also, setup is similar to Slack. In MS Teams also Assist app is available. Checkout the video by Atlassian : https://youtu.be/3KC2z_P-35c?si=HUT6Uae4U7xYrlye 

Hi @Saadman S_ Chowdhury In Jira, when a date field (like Due Date or Start Date) is earlier than today’s date, Jira automatically highlights it in red.

thanks @Rajat Pratap Singh As per my understanding, currently it's not feasible to create a new list view. only option is to create a JQL filter. 

@Rajat Pratap Singh is there a way to save the filtered list view for everyone ? 

Hi @Tinker Fadoua I am using this JQL in board : project = "ABC" AND status IN ("Committed to Release", "In Progress", "Ready for Evaluation") Board is showing these issues only. While List view showing all the issues which are in Status "Closed" or "Done" or "Reject". Is there a way to create a filtered list view ? 

Thanks @Staffan Redelius it's fixed. I was using the wrong sharable link. 

Thanks @Evgenii