Andrew Expert

Hi @Soporte Ferrovial , res: {{issue.resolution}} name: {{issue.resolution.name}} B.R.

Hi @Andrew Downs , Maybe, Don't remove or comment out the http connector, as the Synchrony proxy health check, still requires HTTP. If you don't want to include the http connector, you can use the synchrony.proxy.healthcheck.disabled system property to disable the health check.…

Are You mean 'Time tracking report'? It work if reduce of the count set? What in 'Application Data7\JIRA\log\atlassian-jira.log' ? B.R.

Hi @laknath , Could You please tell more details? Which report? Which parameters you put in report? On err msg we see that report cannot get more 5000, but you try 51000. Try reduce of count set. B.R. 

Hi @Vladimir Shishmarev , I recommend You create the new server and install fresh confluence same version as current, then clone the database and attachment store to new confluence. Run conf and check the data not lost. If with data all fine upgrade new conf to latest version.…

Hi @Surat Jaemsri , Customization depend from aim. If you want run tomcat on SSL look here https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html?_ga=2.232734559.1394665221.1555912458-115832795.1554099184 If You want use third part tools like NGINX:…

Hi @Sandesh Shetty , I will try ASAP :-) B.R.

Hi @Andrew Downs , For NGINX you can find info here https://confluence.atlassian.com/conf63/running-confluence-behind-nginx-with-ssl-929729913.html B.R.

Hi @Nagaraj_Alla , Could You please tell more about custom of user directories. Do you use some like openLDAP? Please treat this ticket as a high priority I'm afraid it wrong place for that. It is community, I think You need ask to support atlassian https://support.atlassian.com/contact/#/ B.R. Andrey

Selinux enabled? If yes try disabled.

Hi @Raj Prajapati , I recommend You make fresh install conf 6.4.1 to new server. Then clone attachment and database of the current instance. Start conf make smoke test. After that You can upgrade cloned instance to latest version. If new instance URL not differ from old it should work fine.…

Hi @Simon , Could You pleas tell more details? Can You open page directly? What are You see on action address? Open page press F12 and find element 'form' Are You use nginx etc? Do You see some strange in log files? B.R.

Hi @Srimanta_Mukherjee , Maybe selinux or your OS is x32? B.R.

Try it: https://community.atlassian.com/t5/Confluence-questions/LOGIN-ISSUES-JUST-STARTED/qaq-p/860901

Hi @Romain_FROMHEIM , Could You please tell more details about error or screenshot? Maybe You are logged on the browser for example gmail? What happen if use incognito window? B.R.

Hi @E01807 , Sorry for long time response. Was a lots job :-) I reactivate my cloud jira and found resolution. Both below work for me: issueInput.update.components = [[add: [name:"A"]],[add: [name:"B"]]] Or: List comps = [] comps.add([add: [name:"A"]]) comps.add([add: [name:"B"]]) issueInput.update.components = comps Other…

Hi @Rachid Amajoud , I think not. As I said the jira/conf is java app and should be platform independent. Use java same version in both and it should work. Check permissions, firewalls rules, hardware resource etc. For example, the postgresql by default use the port 5432 then OS should give access to this port for…

It mean issueInput.fields.components is List. Therefore should work issueInput.fields.components.add([name: 'Operations1']) Have you checked this option? B.R.

Unfortunately, on syslog mean the server is compromised. I recommend to check all security and try remove all affects. I hope You have backup, if not first will make backup DB and attachment storage. To upgrade conf You not need to run it. Just run installation of new conf.bin. It should find old version and offer to…

Hi @Hans-Georg Emberger , Could You please provide more details. Update server OS or conf app? Some errors in catallina.out logs? B.R.

Hi @E01807 , You said that works below: issueInput.fields.components = [[name: 'Operations1']] Could You please check next: def array = issueInput.fields.components.clone() List clone=[] array.each{ clone.add(it) } clone.add([name: 'Operations1']) issueInput.fields.components = clone.toArray() B.R.

Hi @Rachid Amajoud , IMHO: I prefer migration. In any case I recommended keep one working instance. In migration case You will clone application-data/DB to new instance and make smoke test then change DNS to new instance. Downtime old instance depend on size of data and clone time. If some wrong You just up old instance.…

Hi @Rachid Amajoud , Jira&Conf are java application and should be platform independent. It may be worth paying attention to the permissions on Windows and check that tomcat has permission on JIRA_HOME. What database is used? I think You need find recommendation from DB vendors. Also changing URL might affect on…

For MySQL GRANT SELECT,INSERT,UPDATE,DELETE,CREATE,DROP,ALTER,INDEX,REFERENCES on jiradb.* TO jirauser;

Hi @Tanya Gordon , I check on my Jira, and see that new user haven't attr 'login.count'. So, in my case resolution look like this: SELECT user_name FROM jiradb7.cwd_user where id not in (SELECT user_id FROM jiradb7.cwd_user_attributes where attribute_name='login.count');

Hi @Tanya Gordon , Maybe it https://community.atlassian.com/t5/Jira-questions/Users-never-logged-in/qaq-p/447331

Hi @E01807 , Below work for me: import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.issue.MutableIssue import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.bc.project.component.ProjectComponent def projectComponentManager =…

Hi @E01807 , Not sure, but I suppose You need do it that: def array = [] array.add([name: 'A']) array.add([name: 'B']) ... issueInput.fields.components = array Or issueInput.fields.components.add([name: 'A']) I will check on my Jira and will write.

Hi @Samer Odeh , I suggest a problem in path name. It looks like it has spaces and lost double quotes. "Error: Unable to access jarfile D:\Program_" How are You start/stop confluence? as service or bat script? 

Hi @Aitor Bermejo Cacho ! I think it close for You task https://community.atlassian.com/t5/Marketplace-Apps-questions/ScriptRunner-how-to-change-status-of-an-Issue/qaq-p/628842 https://scriptrunner.adaptavist.com/latest/jira/script-fields/time-of-last-status-change.html Also I recommend look…