Gregory Van Den Ham_2hc9n5 Community Champion

You'll need to set the password in the database to recover access: https://confluence.atlassian.com/jira/retrieving-the-jira-administrator-192836.html

There are several partners active to provide training. Adaptavist, Service Rocket, Herzum to name a few. Have you taken any of the freely available training out there? For instance youtube: https://www.youtube.com/watch?v=tvUnF6RGD1Q

You're in the right area. You'll end up just needing to edit the SOY template to remove the content and comments. https://confluence.atlassian.com/doc/customizing-email-templates-168001822.html None of this is basically supported by Atlassian, and you'll have to put these changes back in place manually after every upgrade…

Looks like this was probably related to: https://status.atlassian.com/incidents/lb93l1tqylj4?_ga=2.120526344.1618504164.1505964134-1410502379.1479931360

looks like this is resolved now.

no worries.. hope the team resolves the cloud error for you soon. you might want to put a ticket in with them just so they have your instance on the radar and keep you directly updated.

Is this cloud or onprem? Cloud is currently having an issue with media attachments: https://status.atlassian.com/incidents/lb93l1tqylj4?_ga=2.7814834.1618504164.1505964134-1410502379.1479931360

have you tried to refresh your browser, reload the page and try again.

We added no email storm (free addin for server). https://marketplace.atlassian.com/plugins/confluence.extra.noemailstorm/server/overview This give you options - save the page or save and notify watchers.

Hi Hash, there's a lot of good information in youtube for big picture and its utilization towards roadmaps. https://www.youtube.com/channel/UCzuVg0pFta2Euiez8NotH_Q

5, wow.. how did i miss this one? Hope the presentation went well!

Can you tell us more about confluence? version (cloud / onprem version #)? Version of Chrome / flavor of Linux / Version #?

Right now you'd have to use the JETI plugin to do this. Looks like there are requests to Atlassian to have this in future versions. https://marketplace.atlassian.com/plugins/com.metainf.jira.plugin.emailissue/server/overview

We do our checklists typically in confluence and have templates associated with it. This could be a custom field with a multiselect in jira. It just wouldn't display very cleanly unless you were in edit mode.

Referring to http://help.trello.com/article/789-changing-the-visibility-of-a-board-to-public-private-or-team Was the setting ever public? If so, you may need to contact google to remove the search results. https://support.google.com/websearch/answer/6349986?hl=en

Yup, when viewing the page, you'll see your file attachments. there's a ">" in front of the file name, click it to expand details on the file, then click properties to add comments.

Trello has several power-ups that are available, including better management of due dates. Take a little bit of time and look through the power-ups and there's certainly some there to help. https://trello.com/power-ups

Which client browser(s) have you tested this against?

Take a look at: https://community.atlassian.com/t5/Jira-questions/Service-Desk-Application-Will-not-Install-after-JIRA-Core/qaq-p/619167 Try the linux installer and see if you have similar issues to the article. Assuming all your other plugins are upto date. No issues with JVM free memory, and you've ran a full index…

There's likely several builds inbetween that were not suitable for release or cancelled. I agree though, they definitely went a bit off the rails this time and its not a normal trend. I will say, if the logos haven't been updated yet, we'll likely see a quick release in the next couple weeks with those as well. Greg.

Typically, best practices are to review the release notes for every release to see what is patched - including security patches. Running server onprem, you'll want to get your team to upgrade Jira at least twice a year to stay current and get patches that would include the jvm. If there's a major security issue found,…

Hi Kathrin, wonder if you hit it during a push update. Here's the link: https://www.atlassian.com/software/jira/downloads/binary/atlassian-jira-software-7.5.0-x64.bin Main download page with the selections for download is: https://www.atlassian.com/software/jira/download

The jira server url would likely be the url Jira is resolving to on the browser bar?

I don't beleive the form tabs are native in service desk but there is a add-in from the market place - Extension for Jira Service Desk: https://marketplace.atlassian.com/plugins/com.intenso.jira.plugins.jsd-extender/server/overview?_ga=2.24950970.1432615272.1505403323-1410502379.1479931360

Any service desk instance should have a project. On the admin side, administrate projects, sort by project type and see if it's listed there. Its quite possible its permission restricted.

Are there other errors in your upgrade or system logs? What version did you upgrade from? Do you still have the working files from that version and compare to what you have now?

Take a look at: https://confluence.atlassian.com/doc/configuring-the-confluence-search-and-index-313468163.html We also motivate the search along by using tags on the page.

On premise or in cloud? Typically when we start seeing weird stuff happen we start with reindex and restarting jira for on premise versions.

Awesome. I want to say that changed at some point in JSD, but couldn't recall ;)

We set a default value in fields that we want to always display. For us, it is usually a "-"