David Michelson Atlassian Team

Hi Bryan, This is possible if you do not have access to view the Jira projects in that site. Do you have access to the projects in that site? For example, can you access them in the web browser? Cheers, David - Product Manager

Hi Eric! Thank you for your great question. I can totally see how this is an issue for you - you want to create a ticket quickly from Slack, but you are having to scroll through every custom field you have in Jira. Unfortunately today there is no way to reduce the amount of fields that show in Slack besides choosing a…

Ah strange, could you go to https://support.atlassian.com/ and create a support request detailing this issue? A support engineer will be able to look deeper into this as this should be appearing for you!

Hi @Denis Gorbunov Thank you for your very interesting question! With the official Jira Cloud <> Slack app today you won't be able to create an issue without entering the modal form today. It sounds like in the last step of your workflow, you'd like an issue to be automatically created in Jira with information filled out…

Hi @Andrew Grossman When you navigate to IM-30, make sure to look for "Slack > Open issue activity" on the right-hand side of the issue. This is where you can find any messages added to an issue from Slack.

The easiest way to give feedback about the Jira<>Slack integration would be to enter /jira feedback from Slack!

You can set up Slack updates to a channel / DM from a certain project using the official Jira Cloud for Slack integration (https://slack.com/apps/A2RPP3NFR-jira-cloud). You can filter which sorts of issues you'd like to hear about, and which events on those issues notify you as well.

Hi everyone, Thank you so much for your feedback. David from the product team here. For now, there are two workarounds you can use: * You can use the /jira issue-previews command to disable issue previews from appearing within a certain channel, as some of you have mentioned. * You can click the "x" on the unfurl that…

Great! 🙌 

Hi Peter. Thank you for reaching out. Hope I can help! You should have the option to say "Never ask again" to stop this message from showing up. Clicking "Not now" is a temporary dismissal of the message.

Hi @Fraser Burrell David from the product team here. Thanks for your feedback, I'd love to better understand your need. Could you tell me more about the context that led you to want to be able to upload newly created slack posts to a confluence page? Thanks!

Hi Luka, For a given subscription, as long as a user has access to both the Jira project and the Slack channel involved, they whould be able to edit the subscription. Is that the case? Thanks, David - Product Manager

@Richard Anyaneto @[deleted] Thank you for following up. I totally understand your concern! If you've already updated the app, you will not need to worry about your Jira/Slack integration ceasing to function. Any messaging that says you still need to update after you have updated is not expected - we're taking a look on…

@Bartek Grabski Thank you for following up. The app does not have any functionality to create new channels on your behalf. However, the permission scopes channels:write / groups:write are required to be able to provide the following functionality: * conversations.invite - Invites users to a channel. This is used when you…

Thank you all so much for your helpful feedback. We have written a fix to disable the warnings for workspaces that have already migrated and you should no longer be seeing them.

Hi Justin, Could you tell me more about what you mean when you want to "view all open issues" in a queue from a connected channel? What might that look like? From what I assume - you would want the Jira app to send a list of all open issues in a certain queue. Right now, there is not a way to do this with the app. But, you…

@Lacey Gastellum @Jens Zscheile We are sending the messages out on a rolling basis, so it is expected that you may not have received the message yet. Here is a URL that you can use to update without receiving the message: https://atlassian-slack-integration.services.atlassian.com/api/slack/login?source=community…

Hi Adam, After doing doing some testing of /jira create on my end, it seems to still be appending "Issue created in Slack using /jira create." to the bottom of issue descriptions. Could you tell me the steps you went through to use /jira create and end up with an issue that did not have that appended in the description?…

Hi Pritesh, another tool you can use is the Jira Cloud for Slack integration. Just install the Jira Cloud for Slack app. Then, a user in Slack can connect a Jira project to a channel or DM with @[deleted] by typing in "/jira connect" in Slack. Then, they will get notifications for all new issues created in that project.…

Hi @Jim Stewart - thanks for your questions! I'm David, a PM on the Slack integrations team.Does this mean that our users (employees) could open tickets/issues through Slack using Jira natively or with some third-party app? Yes, if you use our official Slack integration (kindly linked by @Joseph Chung Yin users will be…

Hi, Do you know which integration you are using to receive these notifications? Jira Server for Slack? Jira Cloud for Slack? Automation for Jira? Or some combination of each?

Hi Ryoma, can you try to use this URL to install Jira Slack? https://atlassian-slack-integration.services.atlassian.com/api/slack/login What are you trying to achieve after installing the integration?

@Mark Anderson If you try again, are you able to successfully upgrade? @JeongWoo Park It's possible that you may not be an admin of your Slack workspace, in that case you will not have received a message. You can trigger the update manually by clicking this installation…

Ah yes - thanks @trygve-pg !

"Is there a way to set up the Slack integration so that we get direct messages only about PRs we create and builds run by those PRs or triggered by us manually?" Right now the app is more centered around getting notifications for a certain repository, instead of personal-oriented notifications like you mention (which is an…

@Sarah Henzel thank you for commenting! We are progressively messaging all admins with the Confluence Cloud Slack app, you should receive it some time soon, either today or tomorrow.

Ah, great to hear. Have you just recently gotten started with Bitbucket?

Hi @meredevelopment - happy to help! when you look at "Installed Apps" in that Workspace, do you see "Chat Notifications"? Also, it could be confusing which "Repository settings" you need to be in. There is a page where you can see all of the repositories in a workspace: * https://bitbucket.org/XYZ/workspace/repositories…

@jokanane Thank you so much for your detailed issue - we're looking into it! Instead of going through the Slack message, you can click this link to update permissions, it does the same thing as long as you have permission to install apps on your workspace: Update permissions. Make sure in the top right corner that you are…

@bnlawrence Thank you for the feedback! Yes, if you use the same email for different Slack workspaces, you'll need to make sure that you're updating the app for the right Slack workspace in the top-right "Workspace Switcher." Good call out.